All bsport Reviews
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bsport Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
4.6
Value for money
4
Functionality
4.2
Pros
"It would also be very helpful if direct partial refunds were available, and if inactive memberships could be archived to keep everything organised and tidy."
"I am impressed with all the features that Bsport offers, however as they are all add-ons, I am not sure at this early stage if I believe it to be value for money. As I am focused on the growth of my company, I feel this will come with expansion of members."
"I think there are a few things that could be a little bit better- gift cards being one of them and the ability to partially refund would be great as well"
Cons
"The system presented numerous errors — clients booking without payment, incorrect billing, and issues with data management — all of which directly affected my studio operations and client trust."
"The software itself is slow, unintuitive, and frustrating both for us on the backend and for customers on the frontend. Since switching to Bsport, I’ve received at least three times more customer complaints than before—about very basic functions like canceling a booking, stopping a subscription, or simply paying for a class."
"I work with aggregators such as Urban Sports Club and ClassPass, and due to “technical issues” Bsport interrupted these integrations for several weeks, which caused a severe financial loss for my studio."
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