Guidewire 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Guidewire is right for your organization?

Our P&C Insurance Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Guidewire

3.1

(16)

Pricing

Starting at $1.00 per year

About Guidewire

InsuranceSuite is an insurance management solution that helps agencies streamline operations and manage claims, bills and receivables, as well as underwriting and policy administration. The solution can be deployed in the cloud and on-premise. Further, the platform offers private, public and hybrid cloud deployments on cloud platforms that include Amazon Web Services and Microsoft Azure.

InsuranceSuite helps companies organize cross-department processes, reduce costs, enable collaboration between teams and track performance. InsuranceSuite’s claims management feature enables insurers to reduce manual workloads by automating tasks that include data entry, fees processing and reminders.

Gartner recognized Guidewire as a leader in its 2016 Magic Quadrant report on Property and Casualty Claims Management. InsuranceSuite integrates with third-party applications that include DocuSign, Hubio, Polonious, CoreLogic and LexisNexis. Support is provided through email and phone.

Guidewire Screenshots

Guidewire Pricing and Plans

Starting price: $1.00 per year

Free Trial

Free Version

Basic

$1.00

per year

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Guidewire Features

Popular features found in P&C Insurance
Claims Management
Insurance Policy Management
Property & Casualty
Quotes/Estimates
Underwriting Management
More features of Guidewire
Billing & Invoicing
Broker/Agent Portal
Commission Management
Customer Portal
Document Management
Insurance Management
Insurance Rating
Policy Management
Reinsurance Administration
Reminders
Reporting/Analytics
Third-Party Integrations

Guidewire User Reviews

Overall Rating

3.1

Ratings Breakdown

25%

19%

31%

Secondary Ratings

Ease of Use

3.3

Value for money

3.1

Customer support

3.8

Functionality

3.3

Shovesh Kumar B.

Verified reviewer

Insurance

10000+ employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Guidewire - An Insurance Management Software

It helped to manage all policies in a single dashboard. With it's three components policycenter, billingcenter and claimcenter it became easy to process everything automatic. We able to process policies and during claim process it doesn't require bulk documents, it requires all data and all processes digitally.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is easy to use with advanced cloud based technology. User freiendly user interface. Best gadget or a manager for a insurance company to manage all the data and process them automatically. It helps to fulfill all reqirements of insurance companies according to market demand. It gives cloud service with low cost operations. It's policycenter feature analyze customer requirements and provide them policies according to that. It helps to come to market with new offers and new peoducts. It helps to interact with customers, agents and service providers easily with digital inituitives. You can easily track the process of an assigned task with your representative. Agents can see the commision details according to policy premium. With digital features now you can send documents to your clients or customers to sign digitally and kyc process also became digitalised. Can process customer's insurance claim from a single place. It stores customer data and their policy details. Provides customers various payment options and informs on every update obver email. On every successful transaction it gives customer payment receipt and invoice with all details.

Cons:

During my experience it has given a great success. I haven't found any issue with this software. Nothing to dislike.

Verified

Reviewer

Computer Software

201-500 employees

Used daily for less than 12 months

Review source

Reviewed August 2022

A Great Platform to deploy your Insurance suite in P & C Industry.

A Great platform to work and deploy your solution on this platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Different portals to manage claims, issue policies, and generate bills for customers. - Easy to integrate with internal as well as external systems - Manage many claims simultaneously and also gather claims information on a deeper level

Cons:

- Rating System can be improved - UI is not that great - Business Rules & Validation Rules do not fire up automatically - Overall performance can be improved

Reasons for choosing Guidewire

Best in the Industry Good Community Support Oldest Player in the Market

Reasons for switching to Guidewire

Ease of usage Easy to integrate with external systems

Broan W.

Verified reviewer

Insurance

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Guidewire Struggles

I would not recommend this software as it has too many holes out of the box, and extensions are difficult to build and manage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GW offers a consistent theme between all of their X-Centers. It is also fairly straightforward to navigate through their OOTB screens.

Cons:

Their customer service has been almost nonexistent since our first lines started to convert to their cloud platform. There is no formal data dictionary or data model, meaning data is impossible to sort through or map with legacy detail. As a product owner their product is complicated in many of the wrong ways, in unnecessary rating complexity and deployment difficulties. We regularly have GW-hosted environments go down.

Verified

Reviewer

Insurance

10000+ employees

Used daily for more than 2 years

Review source

Reviewed June 2022

Review of Guidewire by an Business Analyst

My experience with Guidewire in last 3 years is amazing. Its a great product to work upon and it gives really insightful learning on the functional as well as technical front.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Guidewire software is very easy to use. It is very user friendly and covers the functionalities in most efficient way. It doesn't change its user experience drastically as the line of business changes so its easy to work with.

Cons:

The complexities of insurance business makes any product which it has in the industry makes it complex. Guidewire is a complex product overall. It requires a basic training of the functionalities of the product to work with.

Reasons for choosing Guidewire

The comprehensiveness of the Guidewire software is stands out from the alternative products along with the integrations available for this product with the other two major components such as Billing or Claims is awesome. It makes life easier to focus on the actual work rather than thinking of the change in the product.

Naveen Kumar reddy S.

Verified reviewer

Insurance

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Guidewire products review

Claims and policies

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product have all integrated functionalities in the application related to claims and policies which helps coustomer to handle claims and policies

Cons:

When it is integrated to documents system have faced some issue

Reasons for choosing Guidewire

Guidewire have very good coustomer support and detailed application

Patrick R.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

Insurance carriers … take a pass on this system … please!

Insurance companies … if you want to cripple your sales force, this is the system for you. Have the president of your company sit at a user interface … ask him/her to start a quote. Don’t give them direction, see how long it will take to find it. Then do it with taking a payment. I have a great deal of experience, and I’m very tech savvy. Please reconsider your options.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing … there is absolutely nothing good about this system. I don’t understand why so many companies are switching to you.

Cons:

Everything. It’s obvious that this company used 0 end user input. It’s the opposite of intuitive.

Arnaldo C.

Verified reviewer

Insurance

10000+ employees

Used daily for less than 12 months

Review source

Reviewed September 2019

The must have for Insurance industry

I work in a team that implement the solution for a big insurance company. At the first, it is fast to understand how to customize simple things and having new features on no time in production. The problem comes with bugs, the IDE provide a really bad experience for debugging making really hard to solve things.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It comes with everything you need for your insurance company. It has the products, business logic, visuals, modularization, quality, safety, covers all fronts of an insurance business. It is stable, reliable, friendly and all ready to use from the starting point. It provides a perfect customer-focused solution without any customization and in a state of the art system.

Cons:

As with any black box solution, it is sometimes very difficult for developers to customize it, especially complex rules and design. The views are very difficult to change, even changing the color of a button is a long way, since the html and the css are not easily accessible. It's really hard to debug, IDE is too slow for that and half of the time it can't follow the runtime and can't see any variable value. You need almost a gaming computer to run the server locally, the requirements are not reasonable

Tamra P.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed August 2018

Worst system -Run fast away

Ratings Breakdown

Ease of use

Functionality

Pros:

In the quoting function the prior insurance reports are very helpful for underwriting purposes. The digital signature function is also a positive when issuing new business.

Cons:

The system is very slow. When quoting coverage and making any changes to coverage options the system must completely refresh, this is very unproductive as just revising a quote can take well over an hour and this process should be a matter of a few minutes. This system cannot differentiate between a primary driver and an occasional driver, result is higher premiums to the consumer. Inconsistency when quoting, pricing changes nearly every time you review a quote. When quoting, this system doubled the time it takes to do a simple quote. This system is not efficient for the front end user. They need an agents forum, this system misses the mark completely and hinders productivity.

Verified

Reviewer

Insurance

Used daily for more than 2 years

Review source

Reviewed June 2018

Easy to use, basic functionality and memory should be available at all levels

Makes my job easier and records of prior work accesible

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Can contain all documents and notes related to claim, allows for ease of access to anyone who needs clients as I'm info, search function also a plus

Cons:

Space is minimal, docs should open in window not require constant download, documents cannot be easily reviewed or recessed in a timely manner

Verified

Reviewer

Insurance

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2021

Difficult.

It works, but I’d rather have an easier to understand platform.

Ratings Breakdown

Ease of use

Functionality

Pros:

It’s nice to have a way to follow a customer through the process. Quitting, binding, underwriting, billing. It’s all done in one platform.

Cons:

It’s so hard to find what you need. You think it’s in one place, but it’s really in another. And then when you think you’ve figured it out, you are lost all over again.

Showing 1 - 10 of 16 Reviews

See All Reviews