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REACH

Updated May 21, 2025 at 8:14 PM

REACH 2026: Benefits, Features & Pricing

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Written by Molly Burke

Senior Specialist Analyst

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Edited by Caroline Rousseau

Senior Editor

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On this page
  • Our Summary
  • Pricing and Plans
  • Features
  • Integrations
  • Key Sentiments
  • User Reviews
  • Frequently Asked Questions

Our Summary

REACH
REACH
4.8
(512)

Pros:

  • Customizable announcements
  • Digital signage

Cons:

  • Lack of user friendliness
  • Poor support service

Pricing

Starting at $19.99 per month

What is REACH:

REACH offers cloud-based content management software for digital signage, including lobby screens, menu boards, and digital directories. Users can create custom layouts, schedule content, and add real-time information like weather and social media across multiple displays.

Why we like REACH:

REACH is included in our Best Digital Signage Software guide because of its remote display management functionality. With a strong overall rating of 4.8 out of 5 stars from verified user reviews, the platform is appreciated by users for its layout and design, content scheduling, and playlist management.

Who should use REACH:

REACH is popular among small to midsize firms, with 60% of reviewers coming from businesses with 2-500 employees. It’s a good choice for restaurants and businesses needing signage for offices and lobbies. REACH also includes features that appeal to multi-user companies that rely on strong customer support.

REACH Screenshots

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0
1
2
3
4

REACH Overview

REACH is a cloud-based digital signage software. It allows organizations to create engaging, interactive signage for various applications such as lobby screens and video walls. The software caters to a range of industries including corporate offices, colleges, schools, government, and healthcare.

REACH simplifies digital signage with customer service, content publishing tools, custom layouts, and support tailored to each client's needs. The user-friendly software features built-in apps, stock images, and curated content playlists. This allows users of any skill level to de...

sign professional-looking digital signage quickly. The powerful design tools and dedicated support teams ensure organizations can transform their digital signage into visually stunning and relevant content. REACH offers a comprehensive suite of solutions for applications like conference rooms, lobbies, menu boards, and wayfinding.

REACH Pricing and Plans

Starting price: $19.99 per month
Free Trial
Free Version

All-Inclusive Implementation.

$19.99

flat rate, per month

Plan includes:

  • Unlimited Users
  • Unlimited Storage
  • Digital Signage Software
  • 157+ Apps & Integrations Engine
  • Over 521+ Quick Start Digital Signage Templates
  • Single Sign-On (SSO); LDAP & ActiveDirectory
  • Unlimited Support
  • Unlimited Technical Training
  • Unlimited Training
  • Layout Design Services

Our Analysis of REACH's Pricing Plans

We've thoroughly examined REACH's digital signage pricing plans to help you determine which option aligns best with your organization's needs and budget. We've outlined the key advantages and limitations of REACH’s three pricing tiers: Free, Pro, and Enterprise. Each plan is designed to accommodate different organizational sizes and display requirements, ensuring you can find a solution that fits your digital signage needs.

Free plan

R...

EACH's Free plan provides an entry point for organizations looking to implement digital signage solutions. It's free for 30 days, after which it costs $25 per display per month. This plan supports up to 20 displays and includes essential features to get your digital signage network up and running. **Pros:** - **Professional design support:** Includes professional designer assistance to build your first layout, helping you create polished content without design expertise. - **Extensive app ecosystem:** Access to 100+ apps and integrations allows for versatile content options and third-party data incorporation. - **Unlimited storage:** No restrictions on file storage means you can maintain a robust content library without worrying about space limitations. **Cons:** - **Free plan not free:** The plan is only free for 30 days, after which you will pay $25 per display per month. - **Basic support options:** Lacks the dedicated onboarding and unlimited training offered in higher-tier plans. - **Missing advanced features:** Doesn't include collaboration tools, approval workflows, or advanced integrations that larger teams might require. **Pro plan** The Pro plan is designed for growing organizations with more sophisticated digital signage needs. Priced at $19.99 per display per month (billed annually with a 20-display minimum), this plan supports up to 50 displays and includes enhanced team collaboration and content management features. **Pros:** - **Comprehensive support:** Dedicated onboarding and unlimited training ensure your team can start to maximize the platform's potential quickly. - **Advanced integrations:** Microsoft 365, Google, and Power BI integrations enable seamless incorporation of business data and existing workflows. - **Collaborative tools:** Team workspaces, roles, and approval workflows facilitate efficient content creation and management across departments. **Cons:** - **Annual billing requirement:** The annual billing model may present budgeting challenges for organizations that prefer monthly payment flexibility. - **Minimum display requirement:** The 20-display minimum commitment might be excessive for smaller organizations or those implementing digital signage gradually. - **Limited to 50 displays:** Organizations with extensive display networks may find themselves constrained by the upper limit of this plan. **Enterprise plan** The Enterprise plan caters to large organizations with complex digital signage requirements and security needs. This plan offers custom pricing (requiring contact with the REACH sales team) and supports 50+ displays with advanced administrative and security features. **Pros:** - **Enhanced security:** Single sign-on (SSO) capabilities provide streamlined authentication while maintaining enterprise-level security standards. - **Dedicated support resources:** A dedicated customer success manager and priority support ensure personalized attention and rapid issue resolution. - **Advanced management tools:** Mass device provisioning and emergency alert integration facilitate efficient management of large-scale display networks. **Cons:** - **Pricing uncertainty:** Custom pricing model requires engaging with sales representatives, potentially complicating budgeting and procurement processes. - **Implementation complexity:** Advanced features may require more extensive setup and configuration than simpler plans. - **Potential overprovisioning:** Smaller organizations might not fully utilize the advanced enterprise features, minimizing the return on investment (ROI). **Conclusion** Our analysis of REACH's pricing structure shows that the provider offers a range of options designed to accommodate organizations of various sizes and with different digital signage requirements. - **For small organizations or pilot projects:** The Free plan provides a cost-effective entry point with its 30-day free trial and subsequent $25 per display monthly fee. This plan offers sufficient features for basic digital signage needs, including professional design assistance to help you get started. However, limitations may become apparent as your display network grows beyond 20 screens or your requirements become more complex. - **For midsize organizations:** The Pro plan offers a more comprehensive solution for $19.99 per display per month (billed annually). With a minimum requirement of 20 displays and support for up to 50, this plan is well-suited for organizations needing to coordinate content across multiple departments or locations. The dedicated onboarding and unlimited training and support ensure a smooth implementation and ongoing operation. - **For large enterprises:** The Enterprise plan, with its custom-pricing model and support for 50+ displays, provides the advanced security, management tools, and dedicated support resources necessary for extensive digital signage networks. Features like SSO integration, mass device provisioning, and emergency alert capabilities make this plan ideal for organizations with complex security requirements and large-scale deployment needs. When selecting a plan, organizations should carefully consider their current display requirements, anticipated growth, content management needs, and available budget. By aligning these factors with REACH's pricing tiers, businesses can implement a digital signage solution that enhances communication effectiveness while providing a strong return on investment.

REACH Features

Drawn from insights across 512 verified reviews, we've outlined REACH's best and worst rated features and how they stack up against the average rating.

REACH's score
Category average

REACH's Best Rated Features

Alerts/Notifications

4.83

4.21 category average

Mobile Access

4.83

3.27 category average

Access Controls/Permissions

4.67

4.24 category average

REACH's Worst Rated Features

Auto Update

3.87

4.49 category average

Data Security

4.05

4.52 category average

Drag & Drop

4.25

4.41 category average

  • Popular features found in Digital Signage
    Access Controls/Permissions
    Alerts/Notifications
    Auto Update
    Customizable Templates
    Digital Menu Boards
    Layout & Design
    Multi-Location
    Multimedia Support
    Playlist Management
    Visual Editor
  • More features of REACH
    Activity Dashboard
    API
    Audit Trail
    Content Scheduling
    Customizable Branding
    Data Import/Export
    Data Security
    Drag & Drop
    Interactive Content
    Media Library
    Mobile Access
    Multi-Language
    Multi-Screen Support
    Offline Access
    Remote Display Management
    Reporting & Statistics
    Social Media Integration
    Third-Party Integrations
    User Management
    Widgets
    WYSIWYG Editor
    XML/RSS

REACH Integrations

Based on 512 verified reviews, we've identified products most frequently integrated with REACH.

OneDrive
OneDrive
Integration rated 5.0 from 1 review
Twitter/X
Twitter/X
Integration rated 5.0 from 1 review
SportsEngine
SportsEngine
Integration rated 3.0 from 1 review
EZFacility
EZFacility
Microsoft Power BI
Microsoft Power BI
Meta for Business
Meta for Business

See all 49 integrations

REACH Key Sentiments

We analyzed 512 verified reviews for REACH to find out what actual users really think.

Most Positive Sentiments

Communication messaging

75% Positive
21% Neutral
4% Negative

Users value REACH for enabling quick and effective communication with large groups. They find it helpful in disseminating information about schedules, events, and promotions to customers, members, and employees. The software is also appreciated for enhancing internal communication across multiple campuses and improving overall engagement.

Learning curve

58% Positive
22% Neutral
20% Negative

REACH’s training support and available tutorials make the platform easy to use, according to reviews. Users appreciate the quick learning process and the ease of implementing new features. However, some users experience a steep learning curve and find the software intimidating, particularly those with less experience.

Remote access

58% Positive
16% Neutral
26% Negative

Reviewers appreciate REACH’s remote access capabilities, which allow them to manage content from anywhere with an internet connection. They find mobile access and network connection options particularly beneficial. However, some users face issues with connection distance and internet reliability, which can affect the software's performance.

Least Positive Sentiments

Player management

45% Positive
37% Neutral
18% Negative

Updating and managing multiple players is easy with REACH, according to user reviews. Users find the customization possibilities beneficial for their needs. However, some users encounter issues with the playlist interface and name mismatches, making navigation and management challenging.

Scheduling

50% Positive
40% Neutral
10% Negative

REACH’s facility schedule display and scheduling flexibility are valuable to users. Reviews highlight the ability to schedule content in advance and specify start and stop times as particularly useful. Additionally, users note the ease of keeping group fitness, pool, and gym schedules updated with the scheduling software.

Screen display

56% Positive
30% Neutral
14% Negative

Reviewers appreciate the visual appeal of REACH's screen display and the ability to manage multiple screens from one interface. They value the customization options available for content and the real-time updates that keep displays current. Users also frequently mention the ease of adding various media types.

REACH User Reviews

Overall Rating

4.8

Ratings Breakdown

5

80%

4

18%

3

2%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.9

Functionality

4.5

PF

Peggy F.

Verified reviewer

Public Relations and Communications

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2024

REACH Digital Signage

5

Awesome. From the sales team to the support team, I have had NO bad experiences or long wait times for information and support over past 4-5 years.

Ratings Breakdown

5
Ease of use
Previously 4
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to install, setup and maintain. The simple interface on using different calendars and layout templates. LOVE the fact that we do not pay for new/revised template creation!!
Cons:
Having to call to register each player during setup.

Read More

CY

Christine Y.

Verified reviewer

Higher Education

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed January 2021

Communicate Like a Pro

5

From the start I knew I was dealing with a professional company. The training was very helpful and the fact that we can onboard any other person, at any other time, for free, is great. I was able to utilize the software right away and didn't really need a lot of support. When I've had questions or need help, the response is very quick. I love the quality of what we have chosen and have had others remark about how they love the displays. I'm glad that I did my homework and chose a winner.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love that it is easy to use and very intuitive. I didn't want to have to buy special hardware or be a tech genius to operate it. I need plug and play and that is what I have. The other thing that I like about Reach is that when I have questions, I get excellent support.
Cons:
I like the designing content features the least because they are not as user friendly or intuitive as other design software out there. Although, having said that, once you spend the time and get used to the nuances, you can create some very nice content.

Reasons for choosing REACH

I did my homework and researched other competitors and chose Reach because they recognize that they are not the cheapest company out there but that their level of service and product design is worth the extra investment. You get what you pay for in many respects. The level of quality saves me time as I create the content. The ease of use is worth money to me. Time is money. We've been using Reach for just over six months now and I love a company that is consistently asking me "what can we do to improve your experience?" That tells me that they are quality conscious and that speaks volumes to me. Also, whenever I've had a problem they are quickly and easily accessible.

Read More

PM

Paul M.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

REACH - Used in Secondary School

5

Excellent - highly recommend.

Ratings Breakdown

4
Ease of use
Previously 5
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
We use this product to keep students update with school information, provide some humour and display current events. The product is very easy to use and customer service is great. I have introduced the product at two different high schools with great success.
Cons:
No real cons - it does everything I require with few issues.

Read More

DB

Deborah B.

Verified reviewer

Education Management

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed January 2024

REACH makes my job easier!

5

I am so HAPPY to be using this product, I use it everyday. It's a joy to use.

Ratings Breakdown

5
Ease of use
5
Customer support
4
Functionality
icon
Pros:
I like the fact that you could demo the product before purchasing, it's user friendly, you can schedule training, I love the layout of the product. Response when you need help is available and timely. There's just so much I love about this product!
Cons:
In the filter status I like to be able to see what I have scheduled because sometimes I'm asking myself did I schedule something. I schedule my events at least 2 weeks in advance.

Reasons for switching to REACH

The product we used was BrightAuthor. It was not one of the options to pick from in the previous question. The product just was not suitable for our needs. It was ok...not user friendly.

Read More

JG

Justin G.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Game changer during the pandemic

5

We use REACH to enhance our internal member amd digital communication. It now also serves as the seamless way for all members to reserve times of their choosing. REACH staff are accommodating and the software and hardware work just as well today as the first day of install several years ago.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
We have used REACH for several years and it always suited our needs. It wasn't until the reopening guidelines set forth by the State and numerous requirements did we fully reap the true advantages of REACH. Scheduling and reservations are now made simple and our Y members love this system. It's equally easy to use from the Admin and member perspective.
Cons:
There is nothing to dislike! The only area for improvement could be to have a better app interface. Web based works seamlessly but the app could be significantly improved.

Reasons for choosing REACH

It accomplished identical results for a fraction of the price!

Read More

BR

Betsy R.

Verified reviewer

Maritime

201-500 employees

Used daily for less than 2 years

Review source

Reviewed March 2022

Solid foundation with flexibility to grow/expand

5

We are a fairly new client, just REACHed the one-year mark. Their customer service continually makes a big impression. The initial sales process and onboarding was been very easy, which is a pleasant surprise. REACH is the perfect fit for us. It is a great foundation, and is allowing us to now move forward and add additional locations/functionality.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The software is easy to use and is similar to other platforms we use on the regular. The fact that there isn't a huge learning curve is appreciated.
Cons:
One thing we wish was different - there is no longer a Proof of Play feature. We were told, however, that it was in development 9 months ago. Hopefully that will happen this year.

Reasons for choosing REACH

User-friendly software, customer service, price point. Additionally, our rep [SENSITIVE CONTENT]- we felt that he was actually listening to us and our needs.

Read More

CG

Chelsea G.

Verified reviewer

Mining & Metals

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed January 2021

Great for Internal Communcations

5

Overall, my experience with Reach has been easy and enjoyable. Reach provides us with all the necessities we need to efectively use digital signage and communicate across our Steelworks.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Reach has made our implementation of digital signage simple and easy. The support team is great to work with, always responds within the hour, and eager to help. One of the biggest things I like about the platform is the simplicity of it. As we are new to the digital signage platform, the ability to upload department specific content has been a breeze.
Cons:
One of the features that would benefit our usage of Reach would be premade templates. Some of our admins are hesitant of building content because they are unsure of where to start. Having ready to use templates would give them a starting point and an idea on how to layout their content.

Reasons for choosing REACH

When comparing all the products, Reach hit all the points we needed and were looking for. Also, we were fortunate enough to talk with another user of Reach and gather their experience and they had nothing but positive news to share. They were right!

Read More

MT

Michelle T.

Verified reviewer

Government Administration

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Reach Digital Signage great value

5

Overall, Reach is a great digital signage company. The product is perfect for our company needs and it is very easy to use.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
The ease of use. The built in tools to create announcements are simple and uncomplicated. The support team is attentive and communicative.
Cons:
I originally chose this product over the other provider because it offered a Facebook Live feature that is no longer available. It does not look like this feature is being reinstated.

Reasons for choosing REACH

Reach, at the time, provided a Facebook Live feature to be broadcasted to all of our LED signage. This feature is no longer supported, which is a bummer. I wish they will reinstate this feature.

Read More

SG

Stephen G.

Verified reviewer

Primary/ Secondary Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Creating Educational Access with REACH

5

We have enjoyed using REACH for over three years. Great staff and response time to any issues.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
REACH has allowed our school district to communicate to our community in an efficient and stylish way. The best feature of this software is its video integration using video files and YouTube links. We have been able to include full video programs into our graphic message board.
Cons:
We have had issues with the social media layouts and integration. The software includes URLs that might be included in a Facebook or Twitter post.

Reasons for choosing REACH

The software included weather, time and social media integration.

Reasons for switching to REACH

More functionality and remote access was extremely important

Read More

AW

Angie W.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Excellance

5

I have had a great experience with Reach. When I have a problem they are quick to get it resolved.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I like the image display and the updates. Our ambulances look great on the monitor and it is the first thing people see when they walk in. The combination of the images with the scrolling updates looks very professional and helps with communication within the company.
Cons:
The software is very easy to use. I don't know of anything I would list as a negative feature.

Reasons for choosing REACH

We chose Reach due to ease of use and competitive pricing.

Read More

Showing 1 - 10 of 512 Reviews

REACH FAQs

  • What is REACH Media?

    REACH Media Network is a digital signage software provider that helps organizations create and manage screen content. The cloud-based platform enables users to design custom layouts, schedule content, and integrate real-time information from various sources. Users can control multiple displays remotely while maintaining consistent branding across all screens.

  • Who is REACH owned by?

    REACH Media Network was co-founded in 2005 by current CEO Darren Wercinski. Colorado-based Poppulo, a customer and employee communications software provider, acquired REACH in 2025. Private equity firm Vista Equity Partners owns Poppulo.

  • How does REACH work?

    REACH operates through a cloud-based content management system that lets users create, schedule, and publish content remotely to any connected screen. After initial setup with customized layouts, users can upload media, integrate apps for real-time information, and manage playlists through an intuitive dashboard. The platform automatically delivers content to player devices connected to displays at scheduled times.

  • Does REACH integrate with other platforms?

    Yes, REACH offers integration capabilities with various platforms and data sources. The system connects with social media feeds, calendar systems, weather services, data dashboards, and room scheduling software. Users can incorporate RSS feeds, YouTube videos, and other dynamic content through REACH's app library, pulling information from existing resources into their digital displays.

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