All HubSpot CRM Reviews
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HubSpot CRM Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.4
Value for money
4.3
Functionality
4.4
Pros
"Overall, Hubspot is a great tool for a $1m+ business that is looking to increase functionality in their business as it relates to customer service, lead acquisition and management, product delivery, taking payments, and more."
"It supports me in managing my customer interactions.is a real time-saver through automation, and it's perfefctly for my daily flow."
"I have had a very good experience with hubspot crm it has helped me manage my leads effectively, track customer feedbacks and made it ease to interact with clients hence growth and better performance"
Cons
"Hubspot is a costly system built in a modular format, so if you want to do X within the CRM, you need to buy Y access. If you're wanting to run your business "tech-lean," Hubspot CRM is NOT the system for you."
"Also, it is not the best for Email Marketing Campaigns for some reason that is beyond my understanding. If you compare that functionality, in my experience, Outreach (again, for some reason beyond my understanding) can send massive amounts of emails, without compromising the company's email domain."
"Hubspot does a lot, and it has a lot of options for weaving all of that information together into actionable data, but it's really easy to get things mixed up and create messy situations. "
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