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SmartAction

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Overview
SmartAction

SmartAction 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • User Reviews
  • Popular Comparisons

Overview

SmartAction
SmartAction
5.0
(1)

Pricing

Pricing available upon request

Top Alternatives

About SmartAction

SmartAction leads the industry with purpose-built AI-powered virtual agents designed for businesses dedicated to delivering outstanding customer experiences. The platform empowers effortless conversational AI interactions across voice, chat, and text platforms, liberating live agents to handle crucial human-centric and high-priority conversations. Pricing details are available on request and support is extended via phone, email and other online measures.

SmartAction User Interface

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SmartAction Pricing and Plans

Starting price: Pricing available upon request
Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

    SmartAction Features

    • Popular features found in Artificial Intelligence
      Activity Dashboard
      API
      Chatbot
      Collaboration Tools
      Multi-Language
      Predictive Analytics
      Process/Workflow Automation
      Reporting/Analytics
      Speech Recognition
      Third-Party Integrations
    • More features of SmartAction
      Machine Learning
      Natural Language Processing

    SmartAction User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    5.0

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    5.0

    Have you used SmartAction and would like to share your experience with others?

    PV
    Philippe V.

    Verified reviewer

    Information Technology and Services

    201-500 employees

    Used daily for less than 2 years

    Review source

    Reviewed September 2023

    World class Product, Easy Deployment and great support team

    5

    The Sales and Support team are great to work with. We looked at many products and this met our needs.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    In terms of deployment , the team at Smartaction made it very straightforward to deploy customer interactions via automation. The setup although we had a couple questions was great. In summary, reducing the traffic associated with tasks that could be automated freed up our CSE's to handle more complex questions. When you couple these things together it makes for a great customer experience because for and end user to solve a problem quickly without having to wait is ideal.
    Cons:
    Although a few things were not inherently obvious to us during implementation it was more likely user induced due to lack of deployment experience.

    Reasons for choosing SmartAction

    Pricing, business relationship and support references.

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