Mercury 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Mercury

5.0

(2)

Pricing

Pricing available upon request

About Mercury

Mercury is a cloud-based insurance claims management software that helps insurance companies, third-party administrators, and self-insured organizations streamline P&C insurance processes.

Mercury includes an integrated live chat system for communication and customizable management dashboards to monitor claims data. The system lets teams report new claims and utilize the document imaging system to store and retrieve claim documents.

Mercury Screenshots

Mercury Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Mercury Features

Popular features found in P&C Insurance
Claims Management
Insurance Policy Management
Property & Casualty
Quotes/Estimates
Underwriting Management
More features of Mercury
API
Billing & Invoicing
Broker/Agent Portal
Case Management
Claims Adjuster Management
Claims Tracking
Commission Management
Compliance Management
Co-Pay & Deductible Tracking
Customer Management
Customer Portal
Digital Signature
Document Imaging
Document Management
EDI
Electronic Claims
Forms Management
Insurance Management
Insurance Rating
Marketing Automation
Payor Management
Policy Management

Mercury User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Mercury and would like to share your experience with others?

Jeff K.

Verified reviewer

Insurance

51-200 employees

Used daily for less than 2 years

Reviewed June 2019

Great functionality for the future of my Company

Overall I like that the Mercury team has not only a long background in programming but specifically in Insurance. It is so much easier to explain your needs to a developer that has a working knowledge of insurance and has programmed for other Insurance Companies. We didn't have to reinvent the wheel to get our functionality and now we are really enjoying tailoring this software to our exact needs!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use the system for rating, quick quotes, billing, claims and reporting. The system is set up to flow easily with the way a Company operates. The system modules are "rights" based so you can assign functions and jobs to people who need it but keep other employees away from functions they don't deal with. The easy visual fields step by step completion without the need for intensive training. There are many other features that we use including daily and month end reporting, Quick Books general ledger, auditing/monitoring claims personnel and agents.

Cons:

There are always options and functionality that you want to tailor to your specific line of business. This is where the Mercury team really listens to my needs. They are currently working on a couple of different added functions for me. The understand my needs and have not failed to produce what we envisioned on time and within budget!

Vendor Response

Thank you for the feedback Jeff. Creating great software not only takes time and effort but good communication between vendor and insurance company / end users. Your team has been excellent in providing us with exactly what we need in a timely manner. It has been a team effort and a great partnership in matching our technology with your insurance experience and insight. We value the relationship for sure.

Replied June 2019

Beth H.

Verified reviewer

Automotive

11-50 employees

Used other for less than 6 months

Reviewed June 2019

Claims System

The team with Mercury Policy and Claims Administration System has been amazing in helping to integrate into the claims system the things we would like to have and be able to utilize.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Working with the team at Mercury to build this claims system has been a great experience thus far.

Cons:

We have not yet had an opportunity to use the system as it is still in the process of being built.

Vendor Response

Beth we are looking forward to moving your claims module into production soon. Your experience in claims has been valuable in the creation of the claims management dashboard and First Notice of Loss process. We appreciate you as a valued client and partner and the excellent review!

Replied June 2019

Showing 1 - 2 of 2 Reviews