All HelpWire Reviews
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HelpWire Reviews
Reviews Summary
Overall Rating
4.9Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.9
Customer Support
4.9
Value for money
4.9
Functionality
4.8
Pros
"It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect."
"This feature helps in creating a directory of contacts that is well-organized and offers quick navigation through the client data stored on the website."
"I really like about HelpWire that it is a user friendly remote control tools for my devices like laptops and it really enhances the productivity of a customer support be it myself or my team and it has an instant access to my clients computer that is a plus point obviously and yes it is a time saving for too many clicks on site so overall it's a very good remote device service."
Cons
"The connection method involving finding and clicking session links can be clunky for some users."
"If helpwire is not regularly updated with recent information,then the users may encounter outdated responses and unresolved issues."
"HelpWire's adaptability is limited by its lack of support for operating systems other than Windows and macOS."
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