Docusign CLM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Docusign CLM

4.5

(121)

FrontRunner 2026

Pricing

Pricing available upon request

About Docusign CLM

Docusign CLM is a contract lifecycle management software designed to streamline and automate contract processes for businesses. It is suitable for organizations in various industries that require efficient management of complex contract workflows. This software offers a centralized contract repository with permissions, search, reporting and analytics capabilities. It allows users to create automated contract workflows using a drag-and-drop editor and a variety of pre-configured steps.

Docusign CLM also utilizes artificial intelligence to summarize contract terms and provide analysis. Key features of Docusign CLM include workflow automation, contract repository and permissions, search and reporting, and AI-powered analysis. The software aims to transform the way organizations create, collaborate on, and manage contracts as part of an intelligent agreement management strategy. It is designed to accelerate contracting cycles, strengthen compliance and uncover opportunities.

Docusign CLM Screenshots

Docusign CLM Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Enterprise Edition

Pricing available upon request

Plan includes:

Routing And Approval Contract Workflow
Advanced Contract Generation
Full Contract Clause Library
Support For 3rd Party Contracts
Negotiate And Redline Contracts
Contract Activity Tracking
Legal Contract Tools In Office365
Rapid Contract Review
Contract TermSync With Salesforce
Online Forms For Contract Requests

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Docusign CLM Features

Popular features found in Contract Management
Access Controls/Permissions
Alerts/Notifications
Approval Process Control
Electronic Signature
Full Text Search
Team Collaboration
Third-Party Integrations
Version Control
Workflow Management
More features of Docusign CLM
Activity Tracking
API
Audit Management
Audit Trail
Buy Side (Suppliers)
Collaboration Tools
Completion Tracking
Compliance Tracking
Configurable Workflow
Contact Management
Content Publishing Options
Contract Drafting
Contract Negotiation
CRM
Customizable Fields
Customizable Templates
Data Extraction
Data Import/Export
Digital Signature
Document Classification
Document Management
Document Review
Document Storage
Drag & Drop
Government Contracts
Pre-built Templates
Renewal Management
Reporting/Analytics
Sell Side (Customers)
Single Sign On
Specialty Contracts
Task Management
Text Editing

Docusign CLM Integrations

Xactly Incent

OneSpan Sign

Microsoft 365

Salesforce CPQ & Billing

Salesforce Sales Cloud

Docusign

See all 23 integrations

Docusign CLM User Reviews

Overall Rating

4.5

Ratings Breakdown

61%

30%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.4

Functionality

4.5

Jason B.

Verified reviewer

Financial Services

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed December 2022

Easy digital signatures and much more

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software makes it easy to get documents signed online and notifies you once the client has done so.

Cons:

I did not find anything about this software that I did not like.

Verified

Reviewer

Financial Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Can't complain, get it!

It has been a great experience in which we even opted into a higher paying plan. This has saved our company so many headaches.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can't rave about Docusign enough. Its so easy to use, download, store. The emails never go to spam and its worth the price. Which isn't high.

Cons:

the only thing I do not like is that when you go to download the document and certificate of signing it asks if you would like to combine the documents, but it does not actually combine them if you say yes.

Damian R.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2024

Misleading and Lacking the Promised Features

Overall, DocuSign CLM Esssentials is essentially useless.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

There are no features of DocuSign CLM that we are happy with. Every feature that was promised to us either works poorly or is not present at all.

Cons:

We were promised certain features in DocuSign CLM that were ultimately not delivered. For example, the ability to tag contracts and search contracts by those tags. This feature was explicitly promised to us in our contract, but is not functional in our system. This essentially makes DocuSign CLM useless as we cannot search our document repository in any meaningful way. DocuSign CLM support team was not helpful. And for those of you thinking that DocuSign CLM will be a natural extension of DocuSign e-Signature, unfortunately no, the two systems are not connected at all. You are expected to manually upload signed contracts from DocuSign e-Signature to DocuSign CLM.

Greta H.

Verified reviewer

Higher Education

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2025

A Time Saving Gift!

Docusign has saved us so much time as we've shifted away from paper. It's been easy to locate documents, which has greatly improved employee experience as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of sending a document via docusign. This has saved us countless hours trying to get physical signatures from employees. It's so easy to track where the signature status is and pull old documents as needed.

Cons:

This may be lack of user understanding, but it is unfotunate that I do not receive notifications when a document has been signed.

Gregory D.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed October 2025

Great product, but with flaws

For the most part, it's a very easy platform and very intuitive, but template creation and sending mass documents are a real pain point, complicated and far too restrictive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very intuitive and easy to pick up with little direction. I can send documents with ease and the search function is very helpful.

Cons:

Ability to send to multiple users is far too restrictive. I'm nor sure why DocuSign restricts this so much for authorized users. I can't even create templates with my current level of access, which I find ridiculous. I also don't appreciate documents being automatically deleted after 6 months. Why????

Tyler L.

Verified reviewer

Construction

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Contract Better

This has made a world of difference for us, working with clients has never been easier and they are all happy to have quick access to their documents as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Docusign CLM made it easy to create and distribute contracts out to reps and clients, also keeping track of and storing signed contracts with ease.

Cons:

The initial learning curve for Docusign was a little tough, but nothing we couldn’t overcome to integrate it seamlessly.

Bridget M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed November 2025

Docusign made getting the signatures I need simple

Overall I have had a great user experience with docusign and it is my go to for sending documents that I would like signed especially when multiple parties need to sign it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love how easy docusign clm makes it to send and recieve files that you want signed and that you not only get your signature but it tracks the signature, and has all the footprints necessary for later authentication clarification purposes.

Cons:

One thing that can be a con of docusign is it so easy often times ive had clients sign everything within a few minutes because they did not actually read though everything but that is more of a user error then a programming issue.

Nilesh P.

Verified reviewer

Marketing and Advertising

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed October 2025

Really useful for managing contracts

Using DocuSign CLM has been a big step up for our contract process. We’re more organised, approvals move faster and fewer things slip through. It’s not perfect and you’ll need time for setup and training, but for us it’s been worth it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It made contract management way simpler. I loved having a single place to draft, approve and store contracts. The workflow automation cut down a lot of manual work and error-risk. Integrations helped too.

Cons:

Setting it up took longer than I hoped and the price felt steep for our size. The search and filter tools sometimes fell short when I needed to find specific contracts fast.

Marco M.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Modern project management tool.

DocuSign CLM is an amazing contract management software that takes control of all contract management processes and ensures efficiency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is e-signature enabled and integrates seamlessly with workforce planningand management tools.

Cons:

We have been experiencing software random outages from time to time which is so frustrating.

Rhiannon W.

Verified reviewer

Child Day Care Services

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed April 2025

Convenient way for getting documents signed quicker.

The convenience of this software app is brilliant. I did find it a little confusing at first, but they be down to myself not being hugely tech savvy. I got to grips with it eventually.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to sign a document digitally and not having to either send/receive by post or go into the office to sign it.

Cons:

I have not personally experienced anything negative with the software so far. Its done all ive needed it to do.

Showing 1 - 10 of 121 Reviews

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