Gladia 2026: Benefits, Features & Pricing

Gladia is an audio transcription API designed for accurate, multilingual speech-to-text conversion in both asynchronous and real-time streaming applications. It is used by developers and organizations across various industries, including contact centers, sales platforms, meeting tools, media production, voice agents, and business process outsourcing. It is also utilized in specialized fields such as healthcare, legal, and financial services for handling sensitive audio data while meeting compliance requirements.

The API supports real-time streaming with low latency and batch processing for recorded audio. It accommodates over 100 languages and includes advanced code-switching capabilities for natural multilingual conversations. Features include speaker diarization, sentiment analysis, named entity recognition, word-level timestamps, and summarization tools. It is designed to accurately capture numerical data, industry-specific terminology, and critical details such as names and email addresses. The system is optimized for telephony protocols and performs well in noisy environments and with stereo recordings.

The platform is scalable, supporting unlimited parallel streams without...