Assembled AI 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Assembled AI

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Pricing

Starting at $25.00 per month

About Assembled AI

Assembled AI is a support platform designed to automate case resolution and assist agents in crafting responses using generative AI. It serves businesses across industries such as eCommerce, financial services, and healthcare, helping teams scale customer support operations while maintaining interaction quality.

The platform includes AI agents that operate across channels such as email, voice, chat, SMS, and Slack within a unified system. These agents provide automated support around the clock, resolving tickets instantly, preventing SLA breaches, and reducing backlogs. The AI copilot feature enhances agent performance by offering integrated knowledge access, reply refinement tools, and ticket summarization for seamless handoffs.

The system enables workflow automation with customizable options, allowing businesses to create workflows using plain language descriptions. Brand consistency is supported through style guides and quality control measures that align AI interactions with company tone and values. Enterprise reporting monitors AI performance, agent productivity, and customer satisfaction. Assembled AI's knowledge management system adapts to product updates and policy change...

Assembled AI Screenshots

Assembled AI Pricing and Plans

Starting price: $0.65

Free Trial

Free Version

AI Agents

$0.65

usage based

Plan includes:

Autonomous Multi-Channel Resolution
Multi-Step Integrated Agentic Workflows
Dynamic Knowledge Base Access
Smart Escalation With Context Transfer
Case Categorization And Routing
Contextual Understanding And Clarification
Voice Conversations With Speech Synthesis
Noise Cancellation And Emotion Detection
Preview Mode Testing And Custom Automation Rules
Performance Dashboard And Continuous Learning

AI Copilot

$35.00

per user, per month

Plan includes:

Drafted Replies
Real-Time Translations
Summarization And Wrap-Up Templates
Agent Guidance And Knowledge Search
One-Click Tone Modifiers
Ticket Summaries And Wrap-Up Automation
Contextual Handoffs Between Agents
Custom Actions For Workflows
Agent Chat Assistant
Macro Integration

Workforce Management

$25.00

per user, per month

Plan includes:

Essential Scheduling
Time Tracking
Real-Time Adherence Monitoring
Staffing Analytics
AI-Powered Schedule Generation
ML-Based Forecasting
Event Optimizations
Automated PTO
Shift Swaps
QA Reporting

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Assembled AI Features

Popular features found in Customer Support
CRM
Email Management
Knowledge Base Management
Live Chat
Service Level Agreement (SLA) Management
More features of Assembled AI
AI Copilot
AI/Machine Learning
API
Automated Responses
Automated Routing
Autoresponders
Canned Responses
Chatbot
Chat/Messaging
Communication Management
Configurable Workflow
Content Generation
Customer Database
Customer Experience Management
Customer Support
Data Augmentation
Engagement Tracking
For Sales/Marketing
Generative AI
Intent Recognition
Interactive and Co-Creative Systems
Natural Language Processing
Personalization and Recommendation
Proactive Chat
Process/Workflow Automation
Query Suggestions
Real-Time Data
Reporting/Analytics
Sentiment Analysis
Surveys & Feedback
Transfer Learning and Fine-tuning
Workflow Management