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5
4
3
2
1
Ease-of-use
4.1
Customer Support
4.2
Value for money
4.3
Functionality
4.4
"I started using Jira from 2017 as Supply Planning Director to plan, track and manage projects. Till now it helps me in my current organization which I started in 2008 to seamlessly collaborate on projects for 24/7."
"It has assisted me in setting up the visa cases and internal tasks, providing them better visibility in collaboration with partners and monitoring the progress of several applications."
"What I love the most about Jira is that you can consolidate tools between departments and the Sales, Marketing, HR and Operations Teams can use the same platform in the different departments."
"There is a lot of core functionality missing, and a lot of it feels very low quality, yet the main thing they are producing are AI chatbots to provide poor quality summaries of tickets."
"Jira is powerful for engineering teams tracking tickets and sprints, but I find it rigid and poorly adapted to modern product workflows."
"The only negative experiences I have had is when using it with over 200 users the system gets slow and while there are multiple people making edits in real time across projects, the system Can need to be refreshed very frequently so without automated refreshes, sometimes you will be editing a ticket while someone else is editing it and it can cause some hiccups"
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