All GuestWisely Reviews
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GuestWisely Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.8
Value for money
4.6
Functionality
4.6
Pros
"The direct website integration worked smoothly, and the automated message templates and workflow automation were very well designed."
"After purchasing the package, several free learning sessions are given and if any further questions arise, the team is available to arrange more sessions."
"Guestwisely is a complex platform, but thanks to all the meetings I was able to attend, I managed to gain a good understanding of how it works."
Cons
"Ultimately, we decided to move away from GuestWisely mainly due to poor customer service, connectivity issues, and the absence of proper multi-unit functionality."
"The onboarding process initially seemed professional, but in practice, there were frequent connectivity problems with the system."
"I’d be lying if I said I wasn’t totally overwhelmed and a bit nervous to move to production, especially as it relates to the money collection, movement and deposit taking! "
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