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MRI Property Management

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Updated November 17, 2025 at 11:05 PM

MRI Property Management 2026: Benefits, Features & Pricing

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Written by Amita Jain

Senior Content Writer

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Edited by Caroline Rousseau

Senior Editor

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On this page
  • Our Summary
  • Pricing and Plans
  • Features
  • Integrations
  • Key Sentiments
  • User Reviews
  • Frequently Asked Questions

Our Summary

MRI Property Management
MRI Property Management
4.2
(91)

Pros:

  • User-friendly interface
  • Customer support

Cons:

  • Outdated software design
  • Report generation issues

Pricing

Pricing available upon request

What is MRI Property Management:

MRI Property Management is a software platform that combines accounting, tenant management, and property operations. The system helps owners and managers handle finances, track maintenance, and manage tenant relationships through a centralized portal.

Why we like MRI Property Management:

The software excels in financial management, with users praising its accounting capabilities. Its tenant portal and property management features streamline operations, offering automated rent collection and maintenance tracking. MRI's customization options allow businesses to adapt the platform to their specific requirements.

Who should use MRI Property Management:

MRI Property Management fits mid-sized to large property companies, with 66% of users having 11-200 employees. It serves commercial real estate, multifamily housing, and affordable housing operators who need robust financial reporting and portfolio management tools.

MRI Property Management Screenshots

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1

MRI Property Management Overview

MRI Software provides several real estate applications to help real estate owners, investors, and occupiers manage accounting, investment modeling, property, and analytics operations. It includes Platform X, which allows businesses to secure property data in a centralized repository using a single sign-on (SSO).

Features of MRI Software are real estate lifecycle management, financial accounting, commercial leasing, retail management, client management, a tenant portal and more. It offers an investment management module, which lets users manage portfolio performance using...

graphical dashboards. Additionally, it provides MRI FM, which enables professionals to schedule maintenance work orders, handle communications with contractors, track assets and more. Administrators can utilize space management solution, which helps streamline planning of floors on CAD layouts and seating charts. Pricing is available on request.

MRI Property Management Pricing and Plans

Starting price: $5,000.00
Free Trial
Free Version

Basic

$5,000.00

No plan information available

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    MRI Property Management Features

    Drawn from insights across 91 verified reviews, we've outlined MRI Property Management's best and worst rated features and how they stack up against the average rating.

    MRI Property Management's score
    Category average

    MRI Property Management's Best Rated Features

    Accounting

    4.71

    4.30 category average

    Payment Processing

    4.0

    4.55 category average

    Reporting & Statistics

    3.89

    3.84 category average

    MRI Property Management's Worst Rated Features

    Data Import/Export

    3.14

    4.25 category average

    Financial Management

    3.29

    3.95 category average

    Property Management

    3.67

    4.27 category average

    • Popular features found in Lease Accounting
      Amortization Schedule
      Asset Lifecycle Management
      Capitalization Reporting
      Critical Date Alerts
      For Equipment Leases
      For Real Estate
      Tax Management
    • More features of MRI Property Management
      Access Controls/Permissions
      Accounting
      Accounting Integration
      Activity Dashboard
      Ad hoc Reporting
      Alerts/Notifications
      API
      Asset Tracking
      Audit Management
      Audit Trail
      Bank Reconciliation
      Benchmarking
      Billing & Invoicing
      Budgeting/Forecasting
      Cash Flow Analysis
      Checklists
      Client Management
      Client Portal
      Commercial Leases
      Commercial Properties
      Commercial Property Management
      Communication Management
      Compliance Management
      Configurable Workflow
      Contact Management
      Contract/License Management
      Corrective and Preventive Actions (CAPA)
      Credit Check
      Customizable Branding
      Customizable Forms
      Customizable Reports
      Dashboard
      Dashboard Creation
      Data Import/Export
      Data Visualization
      Deal Management
      Document Storage
      Drag & Drop
      Electronic Payments
      Equipment Maintenance
      Equipment Management
      Facility Asset Management
      Facility Scheduling
      Fee Collection
      Financial Management
      Fixed Asset Management
      Floor Plans & Maps
      For Commercial Real Estate
      Forecasting
      For Investors & Traders
      For Offices
      For Property Managers
      For Residential
      For Retail
      For Schools
      Fund Management
      Historical Reporting
      Incident Management
      Inspection Management
      Insurance Management
      Inventory Control
      Inventory Management
      Investments Tracking
      Late Fee Calculation
      Lease Management
      Lease Origination
      Maintenance Management
      Materials Management
      Mobile Access
      Modeling & Simulation
      Multi-Location
      Occupancy Management
      Online Payments
      Owner Portal
      Parts Management
      Payment Processing
      Payment Tracking
      Performance Metrics
      Planogramming
      Portfolio Rebalancing
      Preventive Maintenance
      Property Database
      Property Management
      Purchase Order Management
      Real-Time Data
      Real-Time Reporting
      Recurring/Subscription Billing
      Registration Management
      Reminders
      Rent Tracking
      Reporting & Statistics
      Residential Leases
      Residential Properties
      Retail Leases
      Risk Management
      Self Service Portal
      Service Request Management
      Space Management
      Space Reservation
      Status Tracking
      Strategic Planning
      Tenant Portal
      Tenant Tracking
      Third-Party Integrations
      Transaction History
      Transaction Management
      Usage Tracking/Analytics
      Vacancy Management
      Vendor Management
      Visitor Management
      Visitor Tracking
      Visual Analytics
      Workflow Management
      Work Order Management

    MRI Property Management Integrations

    Based on 91 verified reviews, we've identified products most frequently integrated with MRI Property Management.

    ArcGIS
    ArcGIS
    Integration rated 4.0 from 1 review
    FLK it over
    FLK it over
    Integration rated 5.0 from 1 review
    Creatio CRM
    Creatio CRM
    Integration rated 3.0 from 1 review
    Yardi Voyager
    Yardi Voyager
    Integration rated 5.0 from 1 review
    Birdeye
    Birdeye
    Brivo Access
    Brivo Access

    See all 37 integrations

    MRI Property Management Key Sentiments

    We analyzed 91 verified reviews for MRI Property Management to find out what actual users really think.

    Most Positive Sentiments

    Customer support

    70% Positive
    15% Neutral
    15% Negative

    Support teams at MRI Property Management are often described as responsive and well-informed. You’ll likely find help when you need it, without long wait times or repeated follow-ups. Many users say they’ve had consistently positive experiences over the years, which builds trust and reduces the need for frequent troubleshooting. Compared to other tools, support here feels more accessible and dependable.

    Property management

    61% Positive
    39% Neutral
    0% Negative

    MRI Property Management is frequently used to manage a wide mix of property types—residential, commercial, and private sector. Reviewers say it helps them stay organized across complex portfolios and communicate effectively with tenants. The platform’s flexibility is a recurring theme, especially for firms handling office and retail spaces. It’s often seen as a reliable system for running day-to-day operations smoothly.

    Ease of use

    57% Positive
    13% Neutral
    30% Negative

    The platform is generally seen as efficient, with tools that help teams complete tasks quickly. Many users say it’s easier to navigate than competing systems, which improves productivity. However, new users often report a steep learning curve. The interface can feel unintuitive at first, and some say it takes time to understand how to use the full range of features.

    Least Positive Sentiments

    Reports

    53% Positive
    9% Neutral
    38% Negative

    MRI Property Management offers customizable reporting tools that users rely on for financial and property-specific insights. The ability to tailor reports to business needs is appreciated, especially for budgeting and audits. That said, some users find the reporting module slow and lacking in certain standard templates. The need for more built-in reports is a common request among long-term users.

    MRI software functionality

    36% Positive
    36% Neutral
    28% Negative

    The software’s accounting integration is a highlight for many users, especially those managing multiple properties. It helps consolidate financial data and supports detailed reporting. However, users often mention challenges with module integration and occasional data inconsistencies. Learning the system can be difficult, particularly for teams handling complex portfolios or switching from simpler tools.

    MRI Property Management User Reviews

    Overall Rating

    4.2

    Ratings Breakdown

    5

    42%

    4

    47%

    3

    8%

    2

    0%

    1

    3%

    Secondary Ratings

    Ease of Use

    4.1

    Value for money

    3.9

    Customer support

    4.1

    Functionality

    4.1

    HW

    Haley W.

    Verified reviewer

    Real Estate

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2019

    MRI: Where would we be without it?

    5

    I love using this daily. It keeps our property organized and allows our business to run smoothly.

    Ratings Breakdown

    4
    Ease of use
    5
    Functionality
    icon
    Pros:
    This software allows us to track prospects/residents at our property, run reports, keep records easily, and keep up with work orders all in one!
    Cons:
    Sometimes, MRI can freeze or lag, like any software. It corrects itself and then works fine. It also takes some time to learn; however, it’s not complicate and you catch onto it quickly.

    Read More

    HD

    Herb D.

    Verified reviewer

    Commercial Real Estate

    501-1000 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2020

    MRI Review

    4

    We use MRI for AR and Budget and Forecasting the product allows us to store and capture data at the tenant level and roll-up the data to accounts before we transfer to the General Ledger.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    The product is relatively easy to use we do encounter turnover and we are able to bring train users very quickly. MRI does allow for customization we do require customizations to meet the needs of our business. Also the support required for MRI is minimal compared to other options.
    Cons:
    I would like to see the reporting enhanced currently we use other 3rd party applications for reporting because the standard MRI reporting does not meet our needs.

    Reasons for choosing MRI Property Management

    Best fit for our organization the product is scalable and provided the functionality required.

    Vendor Response

    Hello Herb, Thank you for your great review! We are happy to hear our Budgeting and Forecasting software serves your needs and is easily customizable. We would love to address your concerns regarding reporting and will circle this back with the team to ensure you have a better experience moving forward.

    Replied July 2020

    Read More

    Kv

    Kirk v.

    Verified reviewer

    Real Estate

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed May 2023

    Very poor customer service and old and broken down program

    1

    Very poor. The company almost intentionally sabotages its clients business. No cooperation whatsoever

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    The modules of mri are not integrated and many products have large flaws and bugs.
    Cons:
    Very expensive and poorly designed products with no meaningful product support

    Read More

    BB

    Brittany B.

    Verified reviewer

    Real Estate

    1001-5000 employees

    Used daily for more than 2 years

    Review source

    Reviewed September 2020

    MRI is very easy to use!

    4

    I like this platform loads better than OneSite because of the ease of access of information and reports

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    I like that it is easy for first time leasing agents to navigate.
    Cons:
    lead tracking could use a bit of an update

    Reasons for choosing MRI Property Management

    wanted an easier platform for new leasers to be able to use and manage leads better

    Reasons for switching to MRI Property Management

    I liked the user face better and had used this product in the past and had no issues with it at all.

    Vendor Response

    Hello Brittany, Thank you so much for your kind review! We are happy to hear you enjoy our easy user experience and interface! It is great to know that is ultimately why you chose to switch back to MRI Software. We look forward to many more years together!

    Replied October 2020

    Read More

    DA

    Diane A.

    Verified reviewer

    Accounting

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2020

    Diane's Review

    5

    I love it. But Yardi has a few things better than MRI.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easier to use than Yardi. MRI reports are prettier than Yardi.
    Cons:
    Drop Down boxes in AP does not work. It is easier to drill down in Yardi. Stacking Plans are hard to read. Stacking Plans can not download to excel. Printing Income Statement - suppress zeros does not work for our Custom Report. Yardi downloads to excel are 100% better than MRI.

    Reasons for choosing MRI Property Management

    I have been working on Yardi for over 12 years.

    Vendor Response

    Hello Diane, Thank you so much for your fantastic review! We appreciate you taking the time to leave your kind words and to provide feedback on the product. I will pass along your concerns on the drop down boxes and Excel functionality to your account manager to ensure your user experience continues to be the best. Here's to many more years together!

    Replied July 2020

    Read More

    PB

    Patricia B.

    Verified reviewer

    Real Estate

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2020

    Good Product

    4

    Good product for office and retail properties.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    Very user friendly and meets all of our needs.
    Cons:
    Customer support is slow sometimes and there are a few glitches that never seem to get cleared up but you can usually find a work around

    Reasons for choosing MRI Property Management

    Was easier to implement and much more user friendly than SAP.

    Reasons for switching to MRI Property Management

    We needed a program that handled more complex issues

    Vendor Response

    Hello Patricia, Thank you for taking some time to leave us a wonderful review! I am happy to hear that you experience with MRI over the last couple years has been superior and you find our product to be user friendly! We take your words regarding our customer support very seriously and will circle around to ensure your experience is nothing less than perfect moving forward.

    Replied July 2020

    Read More

    GS

    Gregory S.

    Verified reviewer

    Government Administration

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2020

    Happy Software is great.

    5

    Housing Pro is very helpful for managing our housing program.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    All the reports that are generated by the software are top notch.
    Cons:
    Sometimes it fails when sending files to the HUD/PIC website. But other than that no problems.

    Reasons for choosing MRI Property Management

    I honestly didn't choose this software at first, someone else did and I kept it on. But I haven't changed it since, so that's says something about it.

    Vendor Response

    Thank you for your fantastic review, Gregory! Your kind words mean so much to us! We are thrilled to hear your experience with our reporting capabilities has been top notch and we look forward to many more years together.

    Replied June 2020

    Read More

    JM

    Joseph M.

    Verified reviewer

    Building Materials

    1001-5000 employees

    Used weekly for more than 2 years

    Review source

    Reviewed August 2020

    Okay product

    4

    Service is good.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    It does the job, however wanted much more flexibility and functionality. To date we have been disappointed.
    Cons:
    Though it would be easier to use. It is not intuitive.

    Reasons for choosing MRI Property Management

    Cost & sales support.

    Reasons for switching to MRI Property Management

    Looking for more flexibility & functionality.

    Vendor Response

    Hello Joseph, Thank you for taking some time to leave us a review. We are happy you enjoy our customer service, but your other comments concern us. I have passed along your feedback to your account manager. We hope to speak with you soon.

    Replied August 2020

    Read More

    CM

    Cheryl M.

    Verified reviewer

    Real Estate

    201-500 employees

    Used monthly for more than 2 years

    Review source

    Reviewed June 2020

    Great Product! Great Customer Service!

    5

    This takes care of answering service for all my multi-site communities, plus texting and/or email blasts to residents is a great plus, the package app is a wonderful tool although we've stopped taking packages temporarily due to COVID-19, we will start using it again once this is over.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I've had CallMax/MRI on my multi site properties for years, I love the option of texting and emailing blasts to residents and pricing is very reasonable. I like the automated answering service too. Customer Service is great, any issues either I or my managers have had is always handled quickly.
    Cons:
    Can't think of anything I dislike about it.

    Reasons for switching to MRI Property Management

    Call Insights did not have texting, or emailing so we used IRIO in addition to Call Insights and then CallMax came along with having both at a lesser rate which saved us money to boot!

    Vendor Response

    Thank you so much for your excellent review, Cheryl! We are ecstatic to hear you love our Callmax product and are able to use all of its functionality to its full potential! We look forward to many more years together!

    Replied June 2020

    Read More

    AJ

    Adam J.

    Verified reviewer

    Real Estate

    51-200 employees

    Used daily for more than 2 years

    Reviewed April 2025

    Finance Director

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    2
    Customer support
    2
    Functionality
    icon
    Pros:
    Flexibility and openness of MRI to other application and data flows. Securing recurring charge invoicing.
    Cons:
    Each section is not finalised and ready to use - always there is need to have adjustment to use it.

    Read More

    Showing 1 - 10 of 91 Reviews

    MRI Property Management FAQs

    • What is MRI used for in property management?

      MRI Property Management software centralizes essential tasks like rent collection, maintenance tracking, and financial reporting. The platform helps property managers automate workflows, communicate with tenants through a dedicated portal, and generate comprehensive financial statements. Property managers can also use advanced features for lease management, facilities maintenance coordination, and portfolio performance analysis across multiple properties.

    • Is MRI Software easy to use?

      The software features a clean, modern interface that new users can navigate effectively. While implementation may require training, especially for complex features, most users report quick adaptation to basic functions. The platform offers customizable dashboards and intuitive workflows that help streamline daily property management tasks. Reviews consistently highlight the system's logical organization and user-friendly design.

    • Is MRI a good accounting software?

      MRI excels in property management accounting, offering comprehensive tools for accounts payable, receivable, and general ledger management. The software handles complex financial operations like CAM reconciliation and budgeting, while providing detailed reporting capabilities. Users particularly value its ability to manage multiple entities and consolidate financial data across properties. The platform's accounting features integrate seamlessly with other property management functions.

    • Is MRI Software cloud-based?

      MRI operates as a cloud-based platform, allowing users to access their property management data and tools from any location with internet connectivity. The system stores information securely in a centralized database, enabling real-time updates and collaboration across teams while maintaining data security and backup capabilities. This cloud architecture ensures that property managers can stay productive whether they're in the office, at properties, or working remotely.

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