Xplor Recreation 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Xplor Recreation

4.1

(13)

Pricing

Starting at A$100.00 per month

About Xplor Recreation

Xplor Recreation is a cloud-based membership management solution for small and midsize clubs and other member-based businesses such as recreation, education, fitness, yoga, music, dance and martial arts.

Xplor Recreation allows clubs to sell online memberships and build customized plans for different members and groups. Members can book classes through their cloud-based systems or through mobile browsers. The solution also helps club owners or administrators to manage new registrations, member activities, online booking and billing.

Xplor Recreation includes a point of sale (POS) module, which clubs can use to create online selling platforms and sell merchandise and other club equipment. It also allows users to keep track of inventory and purchasing history with periodic reordering.

Clubs can run marketing campaigns to reach larger audiences and generate new leads. With a built-in reporting feature, users can create, run and export customizable reports.Additionally, Xplor Recreation offers attendance tracking, online booking and scheduling, billing, event management and resource management.

Support is offered via phone, online live chat, FAQs and a knowledge base.

Xplor Recreation Screenshots

Xplor Recreation Pricing and Plans

Starting price: A$100.00 per month

Free Trial

Free Version

Basic

A$100.00

per feature, per month

No plan information available

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Xplor Recreation Features

Popular features found in Sports League
Attendance Tracking
Calendar/Reminder System
Communication Management
Electronic Payments
Event Management
Facility Scheduling
In-Game Analytics
Member Directory
Payment Processing
Team Management
Volunteer Management
More features of Xplor Recreation
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
API
Application Management
Appointment Management
Attendance Management
Automated Scheduling
Barcode/Ticket Scanning
Belt Ranking Classification
Billing & Invoicing
Booking Management
Calendar Management
Check-in/Check-out
Child Care
Class Management
Class Scheduling
Client Management
Client Portal
Contact Database
Contract/License Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Customization
Data Import/Export
Document Management
Document Storage
Dues Management
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Management
Enrollments/Onboarding
Equipment Tracking
Event Calendar
Event Scheduling
Event Ticketing
Event Tracking
Facility Management
Faculty/Staff Management
Family Memberships
For Martial Arts
Forms Management
Instructor Management
Inventory Management
Inventory Tracking
Invoice Management
League/Team Management
Live Chat
Marketing Automation
Member Accounts
Member Communication
Member Database
Member Management
Member Portal
Membership Management
Membership Renewals
Member Types
Mobile Access
Multi-Location
Online Booking
Online Payments
Online Registration
Point of Sale (POS)
Real-Time Reporting
Recurring/Subscription Billing
Registration Management
Reminders
Rental Management
Reporting & Statistics
Resource Management
Sales Reports
Scheduling
Self Service Portal
SMS Messaging
Social Media Integration
Staff Management
Student Management
Template Management
Third-Party Integrations
Transaction History
Visitor Management
Website Integration
Website Management

Xplor Recreation Integrations

Paysafe

PayPal

Google Analytics 360

Xplor Recreation User Reviews

Overall Rating

4.1

Ratings Breakdown

38%

46%

15%

Secondary Ratings

Ease of Use

3.9

Value for money

4.4

Customer support

3.8

Functionality

3.9

Verified

Reviewer

Government Administration

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Parks & Recreation Software (previously PerfectMind)

Overall our experience has been good. We look forward to all the features that Xplor will be implementing in the future. We hope that the support turnaround will improve.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Many feature sets including memberships, facility booking, activity registration, reporting, payment plans, POS system, etc. Most features are fairly developed with multiple implementation options.

Cons:

Many features are not integrated well with each other making reporting difficult, even when using custom reports.

Nate S.

Verified reviewer

Recreational Facilities and Services

201-500 employees

Used daily for less than 6 months

Reviewed November 2023

New User

We are extremely satisfied with our overall experience with the product and the staff that we have worked with during the year-long configuration process. As our agency becomes more comfortable with Xplor, we are looking forward to utilizing more of the functions available to us as we are ready to implement those. I'd recommend Xplor to other Parks and Recreation agencies.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The staff has been absolutely amazing to work with and I could not be happier with our experience working with [sensitive content hidden]. We have utilized the same operating system for over 30 years so this has been a dramatic change for our agency and we are very happy with the customer-friendly functions of Xplor. The appearance and functionality are outstanding. Xplor staff are very responsive to any issues we have had and they take the time to make you feel like more than just another business account. We are already looking forward to the new services coming in future months and thus far, we have been extremely happy with our transition. Our customer and staff feedback have been overwhelmingly positive.

Cons:

We would like to see Xplor develop a Sports/League Management module as an add-on. Currently we are utilizing Team Snap in addition to Xplor to support all of our sports management and scheduling needs. Sports is a large and very important group that we serve and we would certainly look into any products from Xplor that address those needs.

Reasons for switching to Xplor Recreation

After almost 30 years utilizing our previous product, our agency wanted to go in a different direction.

Tom S.

Verified reviewer

Sports

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Not helpful with transitions

Early on Perfectmind was instrumental in helping our business take off. Today we are very disappointed that they are unhelpful in situations where you have to change to another program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We thought the programs and tools were great. We used Perfectmind for 10 years. I really enjoyed the automated emails.

Cons:

When we had to make a move to another software they have not been helpful in closing the account. I believe they have been intentionally unhelpful to keep the charges running which we are disputing now.

Andre W.

Verified reviewer

Recreational Facilities and Services

501-1000 employees

Used daily for more than 2 years

Reviewed December 2023

It's a great Recreation management software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to customize a large portion of the software. You can make adjustments to behaviors and user interface objects on the staff side to adopt it better for your organization requirements. Also, the ease of having contracts sent and signed by the customer and automatically saving to the customer account is huge for us.

Cons:

That customers cannot select recurring dates for rental requests. Facility rentals are paramount for our Department and we work with several athletic organizations on a repeat basis. Since the customer cannot submit requests for recurring rentals within the same request, it makes it very difficult for our staff to complete large contracts.

Reasons for choosing Xplor Recreation

Gatekickers, class check-ins, contract/document management, online rental requests, customization, online activity widgets embedding into organization website.

Matthew C.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Reviewed November 2023

Good all around system, be sure it fits your needs

Overall Xplor deals with day to day items very cleanly and easily. Unfortunately there can be problems with reporting and flexibility. It is also challenging to keep up with changes and testing those changes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Xplor recreation is very easy for new staff to pickup, makes doing training fairly easy. Customers can navigate website. Building widgets is easy allowing for ease of marketing. General registration, single day programs, and facility online booking are all straightforward Online help tool has a lot of information custom fields and objects allow you to record any extra data, create views and add features

Cons:

Reporting on some fields is very challenging because the objects aren't connected either to each other of the field isn't reportable. Edge cases can be tough to deal with since the system doesn't have a ton of flexibility. Examples include unable to uncancel an event, unable to book a program to occur twice in one day, refunds with multiple cancelled days take a lot of work. online help tool is sometimes vauge

Reasons for choosing Xplor Recreation

Custom fields was a must for us with our erp system

Reasons for switching to Xplor Recreation

Old system only did registration and we needed point of sale and facility booking

Cristiano P.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Fully Customizable, At Your Own Peril

I would never recommend them to another fitness industry, martial arts school, or recreation industry professional. Do not expect them to handle any issues in a timely manner. Do not expect customer service to be helpful or on your side with any issues. Look elsewhere for your member management and billing solutions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is fully customizable. No matter what your business structure, billing setup, membership options, etc. you can figure out a way to set it up.

Cons:

Most recreation facilities DO NOT need the level of customization offered. We have started locations from zero using PerfectMind (xplor) AND acquired locations that have used it for years. In both cases, we found that eventually the difficulty of use outweighed the customizability. In addition to this, their customer service is abysmal. They fit the fitness-industry trope of basically making it impossible to cancel. Over the last 6-8 weeks I have spoken to at least 3 different customer service reps, been given 3 different case number, and they are STILL attempting to collect payments for a service that I do not use.

Reasons for choosing Xplor Recreation

We acquired a location that was already using Xplor/Perfectmind, so we were not given much of a choice. Once the opportunity arose, we began migrating to a new solution and are much happier.

John D.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Reviewed November 2023

Always evolving Product is great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Product is always evolving and improving. They listen to the users and update with new features all the time based on feedback from the users of the products.

Cons:

I would like to see more customization options in the reporting features.

Reasons for choosing Xplor Recreation

We really liked the constant updates and upgrades were part of the annual fee and not an additional fee each time a new release is available.

Reasons for switching to Xplor Recreation

Class was bought out by Active Net. We never had good customer service from them and when they wanted to triple our annual fee and assumed we would just go along, we looked elsewhere.

Darryl M.

Verified reviewer

Recreational Facilities and Services

201-500 employees

Used daily for more than 2 years

Reviewed November 2023

Review

Ratings Breakdown

Ease of use

Functionality

Pros:

Online service options for customers. demonstrated commitment to improve the product

Cons:

Accounting framework stability issues Last minute communication of changes or action needed Development in isolation of sector priorities

Reasons for choosing Xplor Recreation

They were the successful proponent in the RFP process

Reasons for switching to Xplor Recreation

End of life product. Required to go to RFP for new product selection

Ryan D.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used daily for less than 2 years

Reviewed January 2024

Xplor New Business

I love it. This product is everything we could ask for. From the system to customer service it is great. I am also a HUGE fan of our account Manager [sensitive content hidden] who has helped us a lot.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How much data it produces for managers, how organized it allows our teams to be and how easy it is for our users to utilize.

Cons:

Nothing this product changed our business in a positive way

Reasons for choosing Xplor Recreation

The system met our needs and cost was appropriate.

Reasons for switching to Xplor Recreation

The system wasn’t meeting our needs for our services.

Stephanie W.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used daily for more than 2 years

Reviewed December 2023

Good product, has come a long way

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support is strong, the system is reasonably reliable and easy to use. New staff pick up the basics very quickly.

Cons:

We have payments that don't match every month or so.

Reasons for choosing Xplor Recreation

The ability to make registration easy, good online workflow, some customization possible.

Reasons for switching to Xplor Recreation

The software was in end of life and we had to move to a new product.

Showing 1 - 10 of 13 Reviews

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Xplor Recreation 2026: Benefits, Features & Pricing

Overview

About Xplor Recreation

Xplor Recreation Screenshots

Xplor Recreation Pricing and Plans

Xplor Recreation Features

Xplor Recreation Integrations

Xplor Recreation User Reviews

Other Top Recommended Sports League Software

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