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Josh P.
Advisor, 7 years
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Updated December 8, 2025
Extole vs Referral Factory: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$2,500.00
per month
$95.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
See All
Lead Capture
5.0
Referral Tracking
4.84
Third-Party Integrations
4.83
See All
Integrations
See All
See All
Pros / Cons
- We love how their support team continues to suggest ways to improve conversions and they have been willing to A/B test new ideas to make sure we are going with the best option.
- We work in a highly regulated industry that makes referral programs difficult from a legal and compliance perspective.
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- We really enjoy using Referral Factory - the only downside for us is that we aren't able to automate the qualifying process because it doesn't allow us to qualify based on a deal amount.
- Support is lacking a bit - can be tough to set up with the provided guides.
Read more
Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Value for Money
4.7/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Customer Support
4.8/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Functionality
4.7/ 5
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2023
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
