All NinjaOne Reviews
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NinjaOne Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.7
Value for money
4.6
Functionality
4.5
Pros
"What I liked most about NinjaOne is its easy-to-use interface and automation features, especially patch management, which made monitoring and supporting devices much more efficient"
"With the smooth remote access and organized ticket handling and also its improves productivity and reduces manual work for IT teams."
"Its fairly young product in design but should the team listen to feedback, it can be greatly improved. When I customized it for my organization at the time, I had it working closely to where I wanted it and I received great feedback for it."
Cons
"The mobile app works, but it’s definitely not as full-featured as the desktop version."
"Ticketing module lacks some depth compared to full PSA systems"
"The pricing structure can be confusing, and some advanced reporting features could be more customizable."
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