vWorkApp 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

vWorkApp

4.5

(26)

Pricing

Starting at $39.00 per month

About vWorkApp

vWork job scheduling and dispatch software specializes in last-mile delivery. Used in 10 countries around the world, it makes sure your goods or field workers get to the right place, at the right time, every time. Each job is scheduled in an easy-to-use app and your customers are kept informed every step of the way.

From market leading route optimization, to repeating jobs and health & safety features - vWork is proven to lift efficiency by up to 60% while delivering more jobs for less cost. The application enables customers to automatically receive delivery updates via SMS/email and track your delivery driver or field workers on a map in real-time.

Using vWork’s route optimization functionality, administrators can plan routes for drivers and mobile workers. It offers a host of features including appointment scheduling, reporting, data export, drag and drop interface, alerts, customizable workflows, communication management and more.

Additionally, drivers and mobile workers can utilize the mobile application to view, track and edit active jobs, generate quotes or invoices and capture customers’ signatures using Android and iOS devices.

vWork comes with an application program...

vWorkApp Screenshots

vWorkApp Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Basic

$39.00

per feature, per month

No plan information available

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vWorkApp Features

Popular features found in Service Dispatch
Accounting Integration
Billing & Invoicing
Calendar Management
GPS
Job Management
Mobile Access
Quotes/Estimates
Real-Time Data
Real-Time Updates
Routing
Service History
Work Order Management
More features of vWorkApp
Access Controls/Permissions
Accounting
Alerts/Escalation
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Barcode/Ticket Scanning
Client Portal
Communication Management
Customer Database
Customer Management
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Delivery Tracking
EDI
Employee Scheduling
Geographic Maps
Group Scheduling
Historical Reporting
Job Scheduling
Job Tracking
Location Tracking
Mobile Alerts
Mobile App
Monitoring
Multi-Location
Online Booking
Order Management
Order Tracking
Performance Metrics
QuickBooks Integration
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Reminders
Resource Scheduling
Route Optimization
Self Service Portal
SMS Messaging
Status Tracking
Task Scheduling
Technician Management
Timesheet Management
Transportation Management
Workforce Management

vWorkApp Integrations

Google Maps

QuickBooks Online Advanced

QuickBooks Online

Salesforce Marketing Cloud

Xero

MYOB Acumatica

See all 9 integrations

vWorkApp User Reviews

Overall Rating

4.5

Ratings Breakdown

46%

54%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.7

Functionality

4.3

Scott M.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

I use this product for approximately 80 in my team. I find it hugely valuable and simple to use.

The software frees up resources and adds value. I found it paid for itself very quickly through better time keeping and great utilisation of the team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The schedule / grant chart is an excellent tool to organise you Team. You gain an excellent appreciation for the current state of operations. Who has finish, who is starting a job and what step they are up to. By linking to each job and worker through the app you transform your operation with electronic collection of valuable information. Customers can also raise there own jobs through the customer portal. The team are actively developing the solution and updates and improvements occur regularly. Support is first class.

Cons:

I would love the software to also track assets beside workers. You can do this if you make the worker the asset. But ideally the team need to add this as an option. I know they are actively considering this for the future. I'd also love to see the text alerts have greater customisation.

Carlito M.

Verified reviewer

Business Supplies and Equipment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

VWorks For Field Servicing Applications

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use anywhere on the field. Job reporting and tracking are readily accessible for analysis.

Cons:

Some occasions when the software hangs up.

Verified

Reviewer

11-50 employees

Used other for less than 6 months

Review source

Reviewed April 2018

good app

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Useful for its purpose. get all the information and required functionality for what is build for. Good app.

Cons:

Not used extensively so I do not find any shortcomings for the app. I need to use more find the least interested features.

Neelam K.

Verified reviewer

Building Materials

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed February 2021

Great Tool for my work

Very easy to use and easy to navigate as well. Can be emailed through straight away to customers. I find issues captured via pics and loaded onto VWorks prove as an invaluable tool. Reports load quick, doesnt take ages to download, and very simple to read through, quite self explanatory. Excellent tool that I can use to answer several queries straight away without wasting much time in emailing queries and procurring answers from different departments.

Ratings Breakdown

Ease of use

Functionality

Pros:

Site inspection reports clearly capture issues on site. When reports have clear pictures attached its easier to email them through to merchants rather than verbally explaining them. And also when site deliveries have been completed, and reports clearly logged on VWorks, its proof that we have done our job correctly. Saves time sending someone to site every time there is any problem. Most of the issues get resolved just by checking these VWorks reports and reporting back to customers and merchants.

Cons:

If time spent onsite could be captured automatically rather manually being entered by teams, would be mush more accurate. With these delivery reports sometimes when time spent onsite is questioned, then we have to procure GPS reports from despatch team to accompany delivery reports to justify time related questions.

Stuart M.

Verified reviewer

Retail

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

Reliable software that performs well, A+++

It was the easiest software for our company to use based on past experiences with other similar software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really love the clean, easy-to-use interface and how everything is laid out in a logical format. It's easy to get your head around right from the start and very easy to customise, too.

Cons:

Occasionally if you're in a rush to fill something out and accidentally miss something you can't proceed until you've "fixed" what you missed. It'd be helpful if it made it more obvious what information you're missing and give you a quick option to fix it.

Andrew D.

Verified reviewer

Internet

201-500 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

vWork is a simple yet powerful workforce management tool

Getaround's use case has changed over the years. We used to dispatch jobs to mobile workers and had a very high touch dispatch team that managed the worker's days. Now we use vWork to assign our 3rd party vendors work and invoice them the work they did for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Amazing customer service, low maintenance after initial setup (from an admin perspective), Alerts are a powerful feature when paired with Zapier Email Parser, Job Templates are extremely useful, Invoicing is easy to use and helpful when billing (or getting billed) for work. Overall vWork is a solid workforce management software that won't break the SaaS budget.

Cons:

XML only accepted in API calls, not having access to conditional custom fields, dispatchers switching through boards on web view can be slow to load if board has a lot of workers/jobs, messaging system is not great, only 1 catch Hook.

Reasons for choosing vWorkApp

Wasn't part of the team that chose vWork

Peter A.

Verified reviewer

Government Administration

5001-10000 employees

Used weekly for more than 2 years

Review source

Reviewed September 2019

Very easy to configure and use

We operate a night time response service to statutory nuisance, the control room takes the call and despatches it to response officers on Ipads . They can see jobs on maps and decide which is closest to them and we set up buttons so they have to acknowledge, arrive on scene and depart location to enable us to work out response times and time on scene. They have to put a response in regarding their findings and also some compulsory fields need to be entered..

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were able to configure the system with the right fields and questions easily . Drop down boxes and compulsory fields ensured the operators completed the forms properly and did not skip questions. Also the audit trail log with GPS logging is really useful allowing us the option to see where the staff were when they pressed the "Arrived on site " button. Also the ability to see whos nearest vehicle to the job and move jobs between response officers.

Cons:

Probably cost but it is value for money and reliable and worth paying that extra bit for a quality trouble free product.

Reasons for choosing vWorkApp

We looked at other products but found during the trial this was easiest to run and set up

Reasons for switching to vWorkApp

Natural progression with technology. We looked at other products but found during the trial this was easiest to run and set up

Steve R.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed June 2018

Great software.

Enabled us to scale from one bin pickup per week to 5000 pickups per week.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, functional software. Great user interface. Highly customisable templates. Also incredible support team who respond very quickly to any issues.

Cons:

Unfortunately we required a customised solution and being a small business this was not something vWork were willing to support or offer solutions to and we have had to switch to a more specialised provider.

Tony D.

Used daily for more than 2 years

Review source

Reviewed June 2018

I use VWorks most days to manage our bookings.

Being across the company we all get to use/share tips and improve on best practises. It is a good system for managing our bookings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its a good way to see what Jobs have been booked for me. I can also make bookings for other staff and view their Calendars in our region

Cons:

It can take a few minutes to get a booking made. (waiting for Invoice to integrate and inputting their Job Details) A customer will walk-in and ask if they can setup their devices at the end of their purchase. At that moment I have the time free for this customer. Presently I cant make a place holder and then add the customer/invoice details after their sale), There have been problems where a subsequent booking is made for the same time. When looking up a cutomers history I can see their job codes. It would be useful to have all the Job Notes showing so we can see all notes in a glance to quickly gather their relevant history. Particularly when this might be a repeat issue or ongoing training.

Verified

Reviewer

Internet

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

The app is great, but needs more improvements