All TrueReview Reviews
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TrueReview Reviews
Reviews Summary
Overall Rating
5.0Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.9
Customer Support
5
Value for money
4.8
Functionality
4.9
Pros
"One improvement we would love to see is a different way of organizing requests after they are sent out. While the existing filters are a nice feature, it would be very helpful to organize requests by the date of a specific campaign and then quickly narrow the list down to contacts who did not leave a review."
"True Review has made the process of obtaining client reviews so much easier by automating what used to be a very manual task for our team through mass text messaging and emails."
"I have implemented TrueReview for three different clients, and each one has seen meaningful improvements in both their online reputation and customer satisfaction."
Cons
"Having some difficulty setting up my domain to send review requests from my own email."
"We made the switch from a competitor a few years ago due to their limited scalability and outrageous price increases."
"The only cons about TrueReview from my perspective is the lack of integration with our CMS—it’s not a HUGE deal, but that could be something to send this program to the moon."