All GoTab POS Reviews
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GoTab POS Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.7
Value for money
4.7
Functionality
4.5
Pros
"The level of customization available means setup requires thoughtful planning upfront; once configured, however, day-to-day operations run smoothly and efficiently."
"Many operators appreciate that it can work seamlessly with external systems, which is a strong differentiator versus closed-architecture POS systems."
"They're one of my faves to recommend to operators because they can mold to what your operations need and do it with creativity - rather than most of their competitors who say "this is what we have, take it or leave and oh for xyz"
Cons
"The las thing I will point out is the way the tickets are printing are a big mess, they are crowded, font is too big, they are unreadable, the name of the guest is hidden in the middle of so much unnecessary wording, when I asked if they could clean the way the tickets look like I was told by a [sensitive content hidden] this will be up the development team and could take month, meaning nothing will change."
"Inexperienced GoTab team, cannot onboard new accounts, lack of knowledge on how to takeover an existing account, they are only good for new accounts not integrated with 3rd delivery platforms."
"We lost a week of sales out of cloud kitchen, without counting the complaints, cancelled orders, bad reviews and unnecessary stress, the switch was a big mistake, go with the pros instead like Toast or Square even if it’s a bit more expensive."
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