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Josh P.
Advisor, 7 years

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Updated February 4, 2026
Orderry vs RepairDesk: Which is best for you?
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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$39.00
per month
$99.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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See all
Top Rated
Features
Features
CRM
4.82
Inventory Management
4.80
Work Order Creation
4.60
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Barcode/Ticket Scanning
5.0
Pricing Management
5.0
Activity Dashboard
5.0
See All
Integrations
See All
See All
Pros / Cons
- My overall experience has been great it fits all our needs. And I also like the pricing it is affordable and I can add employees for their own mobile use
- We also couldn't integrate it with our POS system meaning that we do sales separately from work orders. Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error.
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- I particularly like integrations with Shopify, or other popular web services to display current inventory levels linked from the inventory management tab in the Repair Desk platform.
- The only downsides I’ve noticed are that you can’t edit workflows once they’ve been used in a ticket, which can be a bit inconvenient, and occasionally the automated emails don’t send — though that issue is pretty rare.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.6/ 5
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Customer Support
4.5/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Functionality
4.5/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad