All SpotOn Reviews
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SpotOn Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4.2
Value for money
4.2
Functionality
4.2
Pros
"SpotOn has been a game-changer for our business, offering an all-in-one platform that handles payment processing, marketing, and business tools seamlessly."
"That and the online ordering capabilities as well as the Doordash Direct functionality make it a win win for us."
"The Online Orders and the opportunity to make delivery without pay a lot to Doordash."
Cons
"Sales Rep was new and not trained fully on the product he represented, made promises of what the system will do, it doesn't in nearly all cases, The system crashes, it always shows us as being closed when we aren't, customer service knows very little about the product and can't solve problems, tell you 48 hours, how can you wait 48 hours to solve a problem with your point of sale?"
"It took me months to get my menu properly imported into their system and I am still having to call them daily because something changed in the settings and now everything's ringing in wrong."
"Sometimes it's hard to get customer service on the weekend. If our system goes down it is hard to get someone that knows how to fix the problem."
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