All Square Point of Sale Reviews
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Square Point of Sale Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.4
Value for money
4.5
Functionality
4.5
Pros
"They provide numerous options for businesses to choose from and cater to all kinds of credit cards ranging from those with chips and tap to pay."
"I have a mobile ice cream truck so to use this at any location is ideal for my business."
"Support, hardware, software, integration across specialized apps such as Rose For Consignors (we love Rose) and the way Square has been proactive in serving every need"
Cons
"Having both of my accounts shut down without valid reason caused major operational delays, unexpected expenses, and hours of wasted back-and-forth. If you rely on payment processing to keep your business running smoothly, think twice."
"One of my customers was even charged $360 in processing fees during a period when I had an active free-processing credit. When I brought it up, Square didn’t take responsibility and didn’t fix it."
"It took a while to reach customer service and when I did I went through 6 levels of online CSRs rejecting my request that the charge be reversed."
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