All ZENOTI Reviews
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ZENOTI Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.6
Value for money
4.3
Functionality
4.3
Pros
"Zenoti has strong reporting and data analysis tools that make it easier to track performance, sales trends, and team/service metrics."
"What we like most about Zenoti is how seamlessly it supports our patient experience—from customizable online forms to robust patient management tools."
"Zenoti has multiple benefits. Once you get passed all the technical work that goes behind creating a service or making sure boxes are checked, Zenoti offers a lot of marketing, communications, and opportunities for a business."
Cons
"Also, the mobile app takes a really long time to process when trying to open client profiles and forms which is very frustrating when on a tight client schedule."
"The most challenging part was the onboarding process, which involved completing a large number of individual forms (excel sheets) each of them quite time-consuming."
"After spending countless hours a week for many months providing all the details asked for, almost nothing has been set up correctly even though every detail was provided and then confirmed in writing. And we didn’t know this until we actually launched the software and had to deal with the repercussions."
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