All Broadly Reviews
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Broadly Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
4.7
Value for money
4.6
Functionality
4.7
Pros
"Benefit of Broadley is ability to do invoicing and send for a review, as well as having the chat to send messages in real time."
"I personally really enjoy the SMS feature, so that the guests are easily available to respond without needing to go back , on the internet browser."
"I love that it gives the opportunity to ask the customer how was their experience and based on their answers if it is favorable it will request a Google review. "
Cons
"The only issue I have is not even with Broadly itself, the structure of our business makes automated review requests difficult because we often times don't collect on invoices for months after the job is complete (We work in an industry where insurance pays the bill)."
"They would never call me back about my account just kept trying to take money on my credit card."
"I finally cancelled for them to CONTINUE trying to charge my card again as of today."
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