Carbonite vs Microsoft 365 Backup: Which is best for you?

It was helpful for when system glitches or internet outages occur to assist with data recovery.

The service portal is abysmal, slow, and barely functional.

The automated backups and straightforward restore options significantly reduce both business risk and downtime in the event of data loss or a security incident. While I see room for improvement in advanced customization and reporting, the platform has proven to be a dependable layer in our security and compliance strategy.

The fact that if a mailbox is deleted the client is charged for it forever, but if they mark it shared and remove the license they are no longer billed leads to a lot of confusion and frustration from our clients. If your intention is to bill for deleted mailboxes, then you should just do that and not have this workaround.