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Josh P.
Advisor, 7 years
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Updated December 14, 2025
Carbonite vs CrashPlan: Which is best for you?
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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$4.92
per month
$8.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Backup Scheduling
4.50
Encryption
4.44
Backup and Recovery
4.38
See All
Encryption
3.90
Secure Data Storage
3.83
Backup Scheduling
3.82
See All
Integrations
See All
See All
Pros / Cons
- It was helpful for when system glitches or internet outages occur to assist with data recovery.
- The service portal is abysmal, slow, and barely functional.
Read more
- We used CrashPlan self hosted option which was nice to not have to pay for cloud storage.
- Inability to backup servers after recent company changes, resulting in us having to find a new product.
Read more
Ease-of-Use
4.2/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Value for Money
4/ 5
Highest performing feature
in the comparison
4.3/ 5in the comparison
Customer Support
4/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.3/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
