Signifyd 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Signifyd

4.7

(64)

Pricing

Starting at $1,000.00 per year

About Signifyd

Signifyd is a cloud-based eCommerce protection platform designed to help businesses of all sizes prevent fraud and maximize conversions. The Signifyd Commerce Network houses behavioral and transactional data for over 10,000 merchants in over 100 countries worldwide. This solution uses advanced machine learning and can be tailored to specific business needs. It offers guaranteed INR (Item-Not-Received) protection, promotion/coupon abuse protection, unauthorized reseller protection, customer abuse scoring, chargeback recovery, plus more.

Signifyd’s three core modules include a Decision Center, Agent Consol, and Insights Reporting. With the platform’s Decision Center, merchants can create custom policies, test/simulate results, and integrate policies with fulfillment and review processes. Other tools include customized chargeback templates, tailored evidence, automated case submission, case updates, plus more. Signifyd uses a 3-D secure protocol to remain PSD2-compliant while processing eCommerce payments.

Pricing information is provided by Signifyd. Support is available via an online support center, content library, product manual, plus other resources.

Signifyd Screenshots

Signifyd Pricing and Plans

Starting price: $1,000.00 per year

Free Trial

Free Version

Basic

$1,000.00

per year

No plan information available

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Signifyd Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of Signifyd
Access Management
Activity Dashboard
Activity Monitoring
Activity Tracking
AI/Machine Learning
Alerts/Escalation
Alerts/Notifications
Anomaly Detection
API
Authentication
Behavior Tracking
Case Management
Chargeback Tracking
Check Fraud Detection
Compliance Management
Customer Accounts
Custom Fraud Rules
Customizable Templates
Dashboard
Data Discovery
Data Management
Data Verification
Data Visualization
Debit/Credit Card Processing
Dispute Management
Electronic Payments
Evidence Management
Financial Analysis
Financial Risk Reporting
Financial Transaction Approval
For eCommerce
Fraud Detection
Internal Fraud Monitoring
LME
Monitoring
Payment Fraud Prevention
Performance Metrics
PSD2 Compliant
Real-time Alerts
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Response Management
Risk Alerts
Risk Analysis
Risk Assessment
Risk Reporting
Risk Scoring
Search/Filter
Templates
Third-Party Integrations
Transaction History
Transaction Monitoring

Signifyd Integrations

authorize.net

PayPal

PayPal Enterprise Payments

Adobe Commerce

Shopify

Stripe

See all 15 integrations

Signifyd User Reviews

Overall Rating

4.7

Ratings Breakdown

81%

11%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.4

Functionality

4.6

Robert Y.

Verified reviewer

Internet

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed April 2019

My Recommendation for Fraud Prevention

It is my goto recommendation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The level of protection you receive with this product is incredible. And they stand by their commitment to preventing fraud.

Cons:

Frankly, I love the software, it can be complicated if you have a complex workflow for purchase.

simon l.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2024

Great Fraud Protection

top service wont ever move, this is essential to our business to keep the payments secure and safe

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the commision is so small compared to the benefits, us not making the decision whether we accept a order due to risk is the main thing, signifyd makes this decision and we have far less risk of a chargeback

Cons:

sometimes orders can be declined by them for no reason which we have to speak to customer service about to resolve

JUSTIN C.

Verified reviewer

Retail

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2020

Good idea and review but a bit pricey and leaves coverage gaps

generally good idea but gaps in coverage (what is reimbursable) and claim time frame can be greatly improved.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

fraud/customer review. quickness of reimbursement once approved

Cons:

leaves gaps in what is "reimbursable" and the window to submit a claim is ridiculous. Needs to be 30 day claim period, not 7.

Reasons for choosing Signifyd

sales person

Amanda J.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Easy to Understand Background Program

We have been using Signifyd for several years after receiving multiple fraudulent orders and paying a lot in chargeback fees. We saw an immediate improvement in our orders and have saved a lot of money, time, and customers the trouble related to these fraudulent orders. Mostly it works in the background so we can worry about other parts of our business. When an order is flagged, we have the option to appeal it, which we have done on occasion. In the years we have had it, I can only think of a couple of instances where their decision was a problem for us. To err on the side of safety, we did take Signifyd's recommendation and cancelled the orders. It is difficult to tell a little old lady making her first online purchase (who did not sound at all like a criminal mastermind) that we could not fulfill her order because it was flagged as possibly fraudulent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Most importantly, we are seeing far fewer fraudulent orders, even with the fraudsters constantly looking for ways to defraud small businesses. It is easy to use and understand, and if they flag an order as fraudulent when you do not believe that it is, they allow you to appeal the verification. Their process (including appeals) is fast and efficient-- even appeal-approved orders are able to be shipped in a timely manner.

Cons:

It can be somewhat difficult to get them to approve a transaction that they have flagged as fraudulent. It does not happen often, so it is not a huge problem for us, and we do understand that this is for our company's own good. However, our audience is mostly retirees, and trying to tell them that their order was flagged as fraudulent can be... difficult. There have been just a couple of times in the course of 3 years that we did not agree with Signifyd's decision, even after the appeal. Each time, we sided with their decision, which reinforces our trust in the program.

Reasons for choosing Signifyd

Our payment processing system was supposed to have fraud-prevention built in to their programs; however, they did not seem to offer a guarantee. One option still allowed us to fulfill these orders without notifying us that the order was possibly fraudulent. All programs (especially those "built-in" to payment programs) required constant attention-- they did not run in the background the way Signifyd does.

Laci D.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Fraud Protection Guaranteed

Overall, very happy with the product.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The peace of mind that the system offers is In the past we used COUNT which helps you spot fraud but we sell high-dollar ticket items so when there was fraud we were on the hook for a lot of money. So even with Signyfied having a fee, it's still easier and more beneficial to determine what our cost of doing business will ultimately be.

Cons:

We have a very long buying cycle, so we don't like that address changes are very cumbersome. Our orders are usually on very large LTL shipments which also mean that when a customer truly realizes how big the shipment is they often times want it delivered to a different location or worst yet the carrier requires a different delivery location because the truck cannot make it to the address provided safely. We would love to see changes in the delivery address handled more efficiently.

Reasons for switching to Signifyd

The guarantee that Signifyd offers so we're not on the hook for our high-ticket iems if there is fraud.

Adam A.

Verified reviewer

Farming

11-50 employees

Used daily for more than 2 years

Reviewed February 2020

Signifyd is Tops in Fraud Prevention

We use Signifyd to screen orders for fraud in the irrigation business. It has increased our efficiency and revenue and decreased our labor hours spent and fraudulent orders fulfilled. This has reduced chargebacks to single digits. Best of all, when our manual screening process cannot clear an order, Signifyd will guarantee it and protect your revenue for that order and the price is a small amount to pay for the level of confidence provided. Our company has used quite a few apps similar to this over the years, and Signifyd is, hands down, the best one available in every aspect.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Signifyd is easy to use and provides information that speeds up our screening process significantly. Signifyd's model works great for us; it provides an incredible amount of easy to understand and easy to access information that's directly relevant. Best of all, there is no charge unless the guarantee is used. Other companies charge exorbitant amounts for the information Signifyd provides and without the option for an inexpensive guarantee. Signifyd has increased our revenue by allowing us to release orders we may have cancelled previously and has reduced (by a great degree) the amount of labor hours needed to screen orders.

Cons:

It's difficult to find a weakness in Signifyd, at least without nitpicking details. I suppose if there is one thing I'd like to see more robust, it would be the "Search for other cases" under the order IP. Perhaps it just needs a larger sample size, but at the moment that's the least useful feature for us.

Reasons for switching to Signifyd

We bumped into Signifyd on accident actually -- we read about it, gave it a try and never looked back.

Erika B.

Verified reviewer

Sporting Goods

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Eyes where you need them the most

Ratings Breakdown

Ease of use

Functionality

Pros:

When processing payments for the items that we sell, it's great to have more of a full picture of the customer. Since we are ecommerce, the customer isn't here looking at us while we run the card for payment. Having the extra details that Signifyd is able to provide is important for us. It was fairly easy to integrate this program with our order processing system and there are rarely ever any "hiccups" in communication between the two.

Cons:

The only complaint about this product is with some of the reasons that the transaction is declined for guarantee. There have been instances where the guarantee was denied due to the email address looking suspicious, yet orders with no match at all on the billing address are processed through with an approval.

Jenny W.

Verified reviewer

Leisure, Travel & Tourism

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Best partners to reduce fraud and maximize sales

We're utilizing Signifyd for fraud management and chargeback management for our ecommerce stores so our Customer Service team doesn't have to be tasked with trying to check for and reduce fraud and our Finance team can streamline chargebacks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fraud management is no longer a pain now that we've partnered with Signifyd. We're able to minimize our time managing fraud, maximize sales and revenue and minimize risk to both consumers and our business. Their customer service and account teams are really responsive and collaborative. They also provide loads of meaningful insights. It's a great company to partner with.

Cons:

It was really easy to implement with our Shopify store but a little bit more involved with our Sitecore store (which is essentially a custom build).

Reasons for choosing Signifyd

All departments chose it when asked independently - Web development for ease of integration, Finance for chargeback maintenance and Customer Service for fraud detection

Reasons for switching to Signifyd

We need more advanced fraud management rather than an alert tool

Jade C.

Verified reviewer

Furniture

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Very Efficient

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like that we get daily notifications about possible fraudulent orders. Being reimbursed for the chargebacks on orders that were approved is an added benefit.

Cons:

There really is no con. Signifyd has saved us from loosing money on a fraudulent order. The fact that it breaks all of the customer information down is very helpful.

Reasons for switching to Signifyd

Added fraud screening.

Verified

Reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2020

Valuable Asset To The Business

Signifyd was purchased to reduce the number of fraudulent charges and charge backs. Simply put, the service has consistently done both.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

1. Easy to implement - service was easy to incorporate into our payment process 2. Reduced Fraudulent Transactions - Service significantly reduced the number of fraudulent charges

Cons:

Buyers must carefully consider the minimum service fee to ensure appropriate ROI

Showing 1 - 10 of 64 Reviews

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