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Josh P.
Advisor, 7 years

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Updated January 14, 2026
BetterCloud vs Torii: Which is best for you?
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Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$1.00
per month
$0.01
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Workflow Management
4.63
Ticket Management
4.29
Alerts/Notifications
3.86
See All
See All
Integrations
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See All
Pros / Cons
- While there are many positive aspects of BetterCloud, one area that I found could be improved is the range of app integrations available. While BetterCloud offers integrations with popular cloud applications such as G Suite and Office 365, I believe that expanding the list of supported integrations would greatly enhance its functionality and appeal to a broader user base.
- Their cost model of $X/user within your environment gets pricey very quickly.
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- Torii has made lots of projects across the company easier, from onboarding and offboarding, to security checks and tracking of expenses.
- Some of the application integrations can also be have issues from time-to-time meaning myself or IT will have to reintegrate.
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Ease-of-Use
4.2/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Value for Money
3.8/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Customer Support
4/ 5
Highest performing feature
in the comparison
5/ 5in the comparison
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad