TaxCloud 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TaxCloud

3.5

(73)

Pricing

Starting at $19.00 per month

About TaxCloud

Calculate, collect, and file your sales tax with ease using TaxCloud. Say no to manual filing and let TaxCloud automate it for you.

TaxCloud makes sales tax compliance easy for businesses of all sizes. With over 15 years of experience and the trust of 2,000+ customers, you can rely on TaxCloud to handle your tax needs.

Stay on top of economic nexus exposure, boost collection accuracy, and lower audit risk with TaxCloud. Automate your tax reporting and filing to guarantee full compliance with all deadlines and audit requirements.

As a Certified Service Provider (CSP) approved by the Streamlined Sales Tax™ Governing Board, TaxCloud offers free services within the SST states, including sales tax returns preparation, filing, and remittance, as well as exemption certificate processing for invoices and sales tax registration for remote sellers.

Unlock the benefits of automated sales tax with a free 30-day trial of TaxCloud today.

TaxCloud Screenshots

TaxCloud Pricing and Plans

Starting price: $19.00 per month

Free Trial

Free Version

Free

$0.00

usage based, per year

Plan includes:

Unlimited CSV and data import transactions
Up to 1 Basic integration
Return-ready sales tax reports for 1 state
Economic nexus dashboard and alerts

Starter

$19.00

usage based, per month

Plan includes:

100 orders included
Up to 3 Basic integrations
Return-ready sales tax reports for all states
Single state filing
Email support

Premium

$79.00

usage based, per month

Plan includes:

200 orders included
Unlimited Basic integrations
Real-time tax calculations with address verification
TaxCloud API access
Nationwide filing and audit support
Streamlined Sales Tax discounts
Premium support

Confused about pricing? We've got you covered.

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TaxCloud Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of TaxCloud
Access Controls/Permissions
Activity Dashboard
Address Validation
Ad hoc Reporting
Alerts/Notifications
API
Audit Management
Audit Trail
Compliance Management
Corporate/Business
Customer Accounts
Data Import/Export
Data Synchronization
Data Verification
Data Visualization
Document Management
Electronic Filing
Email Reminders
Exception Notification
Exemption Management
For eCommerce
For Small Businesses
Historical Reporting
Invoice Management
Multi-Location
Multiple User Accounts
Process/Workflow Automation
Real-Time Data
Reminders
Reporting/Analytics
Reporting & Statistics
Sales Order Management
Sales Tax Management
Shopping Cart
Taxability Verification
Tax Calculation
Tax Compliance
Tax Filing
Tax Management
Third-Party Integrations
Transaction Tracking
User Management

TaxCloud Integrations

QuickBooks Online

Shopify

Stripe

WooCommerce

Adobe Commerce

PrestaShop

See all 15 integrations

TaxCloud User Reviews

Overall Rating

3.5

Ratings Breakdown

40%

18%

11%

21%

Secondary Ratings

Ease of Use

3.3

Value for money

3.3

Customer support

3.0

Functionality

3.4

GARY D.

Verified reviewer

Building Materials

51-200 employees

Used daily for less than 6 months

Review source

Reviewed March 2018

This is very easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best is it is up to date in all city and local taxes that can change in an instance. We saved some money from a local tax that had expired.

Cons:

Well, it is something that you could probably get through local and state offices , but if you do enough business it is almost free.

Mary P.

Verified reviewer

Computer Software

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed December 2024

Solid Tax Automation / OMS & Ecommerce Partnership = Awesome Retailer Benefits

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability Commerce elected to partner with TaxCloud to offer Ability OMS and Web Store clients great tax automation value. Ability Commerce clients love the value of TaxCloud vs. alternatives on the market. Per an Ability OMS client… “Huge time savings—managing sales tax went from two weeks a month to just one day.” Great application integration support. During the integration work by Ability Commerce to integrate Ability OMS with TaxCloud, our questions were responded to quickly by knowledgeable staff. Seamless integration between TaxCloud and Ability OMS ensures all transactions are covered. Productive partnership between TaxCloud and Ability Commerce from the start is a good thing for our mutual clients!

Cons:

Nothing here! We would love to see TaxCloud add automation for Canadian tax, etc. We look forward to it being a future roadmap item for consideration.

Brent W.

Verified reviewer

Computer Software

2-10 employees

Used other for less than 2 years

Review source

Reviewed May 2021

Shady and Unsupportive Operation - Avoid

While the actual software works fine, I absolutely cannot recommend a company that treats their customers like this. I feel like we got the bait and switch treatment and their staff was not entirely forthcoming about the pricing changes, and instead of treating my company like a valued customer they coldly shut us down for the sake of two months worth of charges with a single sentence: "We can not issue refunds for services rendered." When our business picks up again after COVID eases up, we'll be using a different service, even if it costs more. Support and customer service really matters, and TaxCloud severely lacks it. This entire experience shows me that they care more about their monthly charges than keeping satisfied customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Before their pricing model changed, it was a perfect solution for small companies who needed just the basics of sales tax support. It was fairly easy to integrate, and reported accurately.

Cons:

I have no cons about the software itself, just the company. Their pricing model changed in January 2021 from a free model under one of their plans to a paid model. They notified clients in December that would be happening. However, I called and spoke with one of their support agents (when you actually COULD call someone) and asked if my plan would also be changing to a charged model. He told me "I don't believe your plan will be changing, but I'll ask about it and get back to you through email if it is." I never heard back. Then in March I got hit for a bill. I immediately contacted support and was told that yes, my plan was now charged a monthly fee. I immediately closed the account. Then, I got hit with another monthly charge in April because my site had 7 (SEVEN) API calls towards the end of March before the account was closed. After writing support for a refund, the exact reply from their finance department was, "We can not issue refunds for services rendered."

Vendor Response

Hi Brent - Thanks for the review. A few comments on your post. First, we apologize if your service experience was poor. Regarding pricing, yes, we did make a change in January 2021 the basis of which were changes that no longer allowed us to offer fully free services in our member states, they are now subsidized but not free. So yes, your invoice went from $0/month to $33/month. Still seems like a pretty fair deal to get rates and have us file for you in 25 states. Regarding your termination, our billing runs one month in arrears, so if you cancel in March, activity from March will be billed to you in April. I hope you would agree that we shouldn't eat the costs for your legitimate account activity if you cancel. Best of luck with your business.

Replied July 2021

John L.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

TaxCloud Frees Up Time So We Can Focus On Our Business

We never have to think about sales taxes - TaxCloud takes care of it for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integrates with our online store and is extremely easy to set use and use.Customer support is outstanding! You can actually speak with a live person and the staff are extremely knowledgeable and helpful.

Cons:

I can't think of anything we don't like about TaxCloud.

Vendor Response

We're so happy to hear TaxCloud has made sales tax compliance easier for your business. Thanks for taking the time to leave us a review!

Replied March 2023

Karen L.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Helpful for NonProfits

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Taxcloud makes staying in compliance easy, we have multiple tax codes for Washington state and we don't have to worry about figuring out how to make it work.

Cons:

The reports have to be found in TaxCloud and not my WordPress dashboard.

Reasons for choosing TaxCloud

TaxCloud was cheaper and had good integration - offers us the freedom of choosing which states to collect from.

Reasons for switching to TaxCloud

TaxCloud

Vendor Response

Thanks the for taking the time to give us a review and share your experience!

Replied May 2023

Emma H.

Verified reviewer

Arts and Crafts

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2023

Tax Cloud

Ratings Breakdown

Ease of use

Functionality

Pros:

It is easy to enter in an address and retrieve the tax rate for that destination, on the tax rate page. This helps us when entering in a manual order and we need the correct tax rate. The overall look and layout of Tax Cloud is more pleasing to the eye than our previous system.

Cons:

It is hard to navigate and find transactions that have been uploaded. Additionally, it is not listed in full page that you can search under all transactions. You must click the month and filter before you search for the transaction. When uploading a transaction, it asks for the same information multiple times. This is the same for when you are uploading a tax exempt document. It is time consuming to enter in the same information over and over again. Lastly, when entering in a transaction it will have you fill out the information page by page. It would be easier if all information requested was listed in one web page without having to hit "next". From time to time, a mistake will be entered and you have to back track a lot to fix it. If it were on one page I could scroll up.

Vendor Response

Thanks for taking the time to leave TaxCloud a review! The detailed feedback is helpful and has been forwarded to our product team. With our recent investment, we're working hard behind the scenes to improve our product and make it easier to use.

Replied November 2023

Peggy F.

Verified reviewer

Retail

2-10 employees

Used daily for free trial

Review source

Reviewed January 2019

Deceptive advertising | Not an option for small business

I cannot trust the company bc of it's deceptive advertising. The hidden fees are orders of magnitude higher than those they advertise and certainly a showstopper for any small business like mine. Using TaxCloud would surely put us out of business in a hurry.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Loved the advertising message: "helps online merchants easily manage all aspects of state and local sales tax, from calculation to collection to filing. Let us do the taxes so you can run your business." Unfortunately it's very deceptive for small businesses.

Cons:

We wasted an enormous amount of time trying to implement this software at my small business. It's not until you get well into the implementation process that you discover hidden details like 1) you have to collect tax for all SSTP (Streamlined Sales Tax Project) even if you don't come anywhere near their thresholds and 2) you'll be charged up to 8% of your revenue for the service in addition to the fees advertised. These details are hidden on a non-secure website at http://dagobah.taxcloud.net

Vendor Response

Thanks for the review Peggy. The 1000's of merchants that rely on us for their sales tax compliance disagree with you. Our FREE service is based on our partnership with the SSTP member states - are you looking for an apology for us offering a FREE service? Please talk to our competitors and you can pay all you want. We have no idea what you are talking about on the 8% of revenue claim. Our pricing is transparently presented on our website and within our terms of service (which you obviously didn't read when you accepted it). You created your account on December 28th and wrote this review 10 days later - you never went live, you never were invoiced, you never used the service! Your claim of deceptive advertising is false - really the result of your lack of diligence when registering for our service. We don't mind being critiqued, but object to the false claims you make in this review.

Replied January 2019

Debbie T.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2018

NO ONE WILL RETURN CALLS or emails in over a week!!!

Lately - horrible, horrible, horrible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Onboarding Tax Cloud was not difficult and it worked. Then we updated some software pieces and were told erroneously (not by TaxCloud) that TaxCloud wouldn't work with those pieces. I rushed to call and email TaxCloud to NOT cut off our service but it was cut off anyway. Now I cannot get anyone to restart the service.

Cons:

Only ONE person can restart our TaxCloud, I am told....and that person's mailbox is full and they won't return calls and messages from their receptionist. Their receptionists repeatedly tell me there is no one else in their organization that can take my call or give help with restarting my TaxCloud. Emails are not returned. I have asked to escalate, talk with a manager or ANYONE and have expressed I am going out of the country for 2 weeks - and get NO HELP from anyone.

Vendor Response

Hi Debbie - Sorry for your experience. Our receptionist did not communicate appropriately back to our client support team. We have made sure this will not happen in the future. I believed that you spoke to our Customer Success Manager Mark recently and he is addressing your issue. If you are still having problems, please reach to me directly at priley@taxcloud.com. Again, sorry for the delayed response.

Replied September 2018

CL G.

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

Supper easy integration and amazing product compared to other services.

Extremely cost efficient scalable sales tax processing and reporting that eliminated all burdensome sales tax matters. Sales tax is now easy. By voluntarily signing up to remit sales taxes in SSUTA states my business is indemnified against audit risks in those states.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All sales tax functionality is simplified, and now is much more cost effective. The service has been completely re-engineered and is much improved. The new reporting and customer interface are superior to anything else on the market. I love not having to buy an expensive enterprise software solution. TaxCloud works seamlessly across multiple platforms and is designed to scale with my business needs. TaxCloud is a true very powerful cloud based system providing my business with a tremendous service that frees up valuable time and resources.

Cons:

No real cons..at first customer service seems a concern. However, this is short lived once the immediate anxiety of employing a new service is overcome. I quickly realized that this is an efficient customer friendly self service platform, and after integrating the service most all customer service issues were unwarranted. Therefore, there was little need for me to actually request customer service. That said, this product is a tremendous value. I could pay more for a competing service with more immediate customer service, however there does not seem to be any advantage in doing so. Once up and running TaxCloud is seamless and needs no additional handholding, and their scalability, reporting and functionality is the best value out there.

Shaun L.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2023

Best value and accurate collection and filing.