TaxCloud 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TaxCloud

3.5

(73)

Pricing

Starting at $19.00 per month

About TaxCloud

Calculate, collect, and file your sales tax with ease using TaxCloud. Say no to manual filing and let TaxCloud automate it for you.

TaxCloud makes sales tax compliance easy for businesses of all sizes. With over 15 years of experience and the trust of 2,000+ customers, you can rely on TaxCloud to handle your tax needs.

Stay on top of economic nexus exposure, boost collection accuracy, and lower audit risk with TaxCloud. Automate your tax reporting and filing to guarantee full compliance with all deadlines and audit requirements.

As a Certified Service Provider (CSP) approved by the Streamlined Sales Tax™ Governing Board, TaxCloud offers free services within the SST states, including sales tax returns preparation, filing, and remittance, as well as exemption certificate processing for invoices and sales tax registration for remote sellers.

Unlock the benefits of automated sales tax with a free 30-day trial of TaxCloud today.

TaxCloud Screenshots

TaxCloud Pricing and Plans

Starting price: $19.00 per month

Free Trial

Free Version

Free

$0.00

usage based, per year

Plan includes:

Unlimited CSV and data import transactions
Up to 1 Basic integration
Return-ready sales tax reports for 1 state
Economic nexus dashboard and alerts

Starter

$19.00

usage based, per month

Plan includes:

100 orders included
Up to 3 Basic integrations
Return-ready sales tax reports for all states
Single state filing
Email support

Premium

$79.00

usage based, per month

Plan includes:

200 orders included
Unlimited Basic integrations
Real-time tax calculations with address verification
TaxCloud API access
Nationwide filing and audit support
Streamlined Sales Tax discounts
Premium support

Confused about pricing? We've got you covered.

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TaxCloud Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of TaxCloud
Access Controls/Permissions
Activity Dashboard
Address Validation
Ad hoc Reporting
Alerts/Notifications
API
Audit Management
Audit Trail
Compliance Management
Corporate/Business
Customer Accounts
Data Import/Export
Data Synchronization
Data Verification
Data Visualization
Document Management
Electronic Filing
Email Reminders
Exception Notification
Exemption Management
For eCommerce
For Small Businesses
Historical Reporting
Invoice Management
Multi-Location
Multiple User Accounts
Process/Workflow Automation
Real-Time Data
Reminders
Reporting/Analytics
Reporting & Statistics
Sales Order Management
Sales Tax Management
Shopping Cart
Taxability Verification
Tax Calculation
Tax Compliance
Tax Filing
Tax Management
Third-Party Integrations
Transaction Tracking
User Management

TaxCloud Integrations

QuickBooks Online

Shopify

Stripe

WooCommerce

Adobe Commerce

PrestaShop

See all 15 integrations

TaxCloud User Reviews

Overall Rating

3.5

Ratings Breakdown

40%

18%

11%

21%

Secondary Ratings

Ease of Use

3.3

Value for money

3.3

Customer support

3.0

Functionality

3.4

Scott O.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed May 2023

Great Tax service group

I have been using tax cloud and still am for over 4 years now they have great Service great prices and good work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use 100% accurate inexpensive is an expensive cost for my company

Cons:

Didn't merge with any other software for inventory management

Vendor Response

Your feedback is much appreciated! We love to hear that you've enjoyed TaxCloud for four years now.

Replied May 2023

Justin B.

Verified reviewer

Music

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed May 2023

Inexpensive Sales Tax Compliance, Great for Developers

Very positive experience, it's easy to talk to the same people any time you have an issue, and not be bounced around through different employees.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As the sole developer in a small ecommerce shop, I was in charge of selecting a company to handle our sales tax compliance. I like TaxCloud because they are inexpensive and also because their API is not needlessly complex. Everything is straight forward and we haven't had any problems in the two years we've been using them.

Cons:

Nothing in particular, and I don't have any major complaints.

Reasons for choosing TaxCloud

Price was one of the main factors, in addition to the ease of integration.

Vendor Response

Thank you for taking the time to leave a review! So glad to hear your experience with TaxCloud has been positive all around.

Replied June 2023

Jeffrey K.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed May 2018

Slow/Poor Customer Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have liked how easy it is to calculate shipping in our WooCommerce store when their Simple Sales Tax plugin is not having compatibility issues.

Cons:

Our organization has been using TaxCloud for tax calculations over the past few years in conjunction with the free Simple Sales Tax plugin for WordPress. The original developer of the plugin did a good job of keeping it up to date with the changes in WordPress and WooCommerce. Then TaxCloud acquired the plugin and now dealing with customer support for the plugin is a nightmare. As others have said, support typically takes over a week to respond to tickets, even urgent ones. There was a recent software incompatibility with Simple Sales Tax and WooCommerce that took nearly two weeks to get addressed and resolved. The first person who replied, Stephen, obviously didn't read the ticket and provided a "solution" that was unrelated to the software plugin issue. The support staff later replied saying that he would provide an update once they had an action plan to fix the plugin issues but that reply never came. Eventually, they finally fixed the plugin issues but it simply took much longer than it should have. They recently changed their prices for the monthly package (we pay the fee because we don't allow them to file our tax returns for us). With the price increase evidently came no improvement in customer service. We're strongly considering switching to another tax services provider that has a better track record of actually helping customers, especially paying ones. This review is not unfair and is an accurate representation of our experience with the company.

Vendor Response

What Jeffrey indicates is accurate but has to be put into context. There was an issue with the SST plug-in caused by an poorly communicated update to the Woo platform which created the issue with the SST plug-in. In addition, we released our new UI and did a price change at the same time. This caused record ticket & call volume from our 1000's of clients which as a small company we needed to prioritize. Not using this an excuse but rather just sharing the reality of what happened. Our call volumes have returned to normal so response times are normalizing. I'd also point out that as the FREE and low cost provider in the marketplace we don't have the resources to pick-up every call or respond to email tickets as they come in. We apologize to Jeffrey for his experience and hope he will remain a TaxCloud customer.

Replied June 2018

Daniel I.

Verified reviewer

Publishing

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed March 2018

Solid plugin with woocommerce

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was a bit difficult to setup, but once I got it going, it provides me with solid reporting every month.

Cons:

It's a straightforward plugin as I use it with wordpress and woocommerce. Honestly, the biggest con is that the setup process wasn't easy. I also wish that I could download past invoices from the website, but currently it's only being emailed to me.

Vendor Response

Hi Daniel - Thanks for the review! We just released our new user interface to our website. Hopefully, the set-up process is easier to navigate now.

Replied April 2018

Verified

Reviewer

Retail

201-500 employees

Used daily for less than 12 months

Review source

Reviewed August 2019

Stay Away - better options available

overcharged by $1k over the course of 2 months and refuse to talk to me, answer the phone or resolve the issues. They will change your subscription and there is no way to revert. Waited on hold twice for over 15 mins The website portal does not work and often results in just a blank screen

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the tax rates calculate accurately that is the only good thing

Cons:

customer service is non-existent and unresponsive

Reasons for choosing TaxCloud

taxcloud was the only system that our ecomm platform supported. Not sure why they wouldn't work with one of the mainstream providers but I was stuck with this POS system

Vendor Response

It's challenging to respond to an anonymous review as we have no ability to investigate the claims. If the reviewer has unresolved issues I urge them to contact us. Our support team is available M - F 9AM to 6PM ET.

Replied September 2019

Verified

Reviewer

Apparel & Fashion

Self-Employed

Used daily for less than 2 years

Review source

Reviewed November 2021

stay away from this company

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

nothing positive to say. they are the biggest mistake I've ever made for my small business startup.

Cons:

they've had technical issues from their end, and despite admitting to it, its been over 1 year and i am still chasing after my refund. They charged over $300 within my first two months into launching my own business as a "late payment fee" eventhough there is nothing wrong with the credit card I've had on file...which suddenly they started charging $10 to this year without me signing off and agreeing to such thing. They are NOT free. I didn't pay a monthly fee last year and suddenly they claim "we sent communication about our policy changes, we now charge $10 a month". An email that most likely landed in junk email because i was complete unaware. I never approved or agreed. and i've barely made any sales due to covid to begin with! This company has been nothing but a HUGE headache, i am so full of regret for ever signing up with them. Waiting on a close to $400 refund...STAY AWAY FROM THEM!

Reasons for switching to TaxCloud

Terrible. Just terrible. They kept slapping me fees left and right even though I've barely made any sales at all. I've been waiting for a refund for over 1 year despite constantly following up.

Vendor Response

We can't speak to the facts behind this review as no business name or name of the reviewer was provided. I'd urge the reviewer to call our customer support and ask to speak with Mark to resolve any open issues. However, regarding the charges the person is referencing all I can say is that our pricing is transparently described at https://taxcloud.com/pricing. You will not find such transparency with our competitors. Regarding the "free" service offering mentioned, it ended on 12/21/20. There were multiple communications made to our clients prior to the change being made. The person is correct that there is now a minimum $10/month fee to keep an account open. Don't want to pay it, an account can easily be cancelled.

Replied December 2021

Katrina J.

Verified reviewer

Arts and Crafts

Self-Employed

Used other for less than 12 months

Review source

Reviewed June 2021

Ripped Off

Horrible. I'm not the only one saying it I find out too late. Wish I'd looked first.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked it *at first* before they changed their pricing tiers. They had a free option and a paid option. I tried the paid option and it worked wonderfully at first.

Cons:

After the payment plans changed - maybe they also changed hands - everything went downhill. The tax system stopped collection. I was getting charged $30 a month for their "free" service but having to do all of the work myself anyway. Have been trying to successfully stop their charges and get it through their heads I've closed my account for more than 2 months now with no success. And NOW they're charging me a "rejection fee" because I've had to stop their activity directly at my bank. They do not answer emails, they will not acknowledge the account is closed. If I had a lawyer, I would already have called them over this just to make a point.

Vendor Response

Hi Katrina - Thanks for your review. We did change our pricing in January and no longer have a free service in our member states. This change was necessitated by a contractual change that no longer allowed us to offer a fully free service. So your invoices went from $0/month to $30/month (our miniumum charge). If you were billed after cancelling your account, it's because we were still getting API calls from your store. 375 in FEB, 144 in MAY, 25 in APR and 4 in MAY. So the charges were for using our platform even though you may not have been aware your store was still sending us transactions.

Replied July 2021

Verified

Reviewer

Consumer Electronics

201-500 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

It had everything to be a great tool, but not!

It had everything to be a great tool for taxCloud compliance however customer service is almost non-existent and with the amount of bugs that it has it would help to get a hold of someone faster. It takes weeks to get someone on the phone. Taxes were filed late, late fees letters arrived, etc. Maybe they should have waited to launch this after this was at least at a good use level and just a few bugs. I feel like I'm paying to test their system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to integrate. Streamline states is a big advantage.

Cons:

NO CUSTOMER SERVICE and MANY BUGS to fix.

Vendor Response

We'd be happy to engage on the issues made here but the name and company name of the reviewer is withheld at their request. Without such basic information, we have no way to investigate this review to take corrective measures or reply in any fact based fashion - or even confirm that the person represents a TaxCloud client. If the reviewer sees this, please feel free to reach to me at priley@taxcloud.com to connect on your concerns. Thank you.

Replied November 2018

Jennifer M.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used other for less than 6 months

Review source

Reviewed May 2019

Such A Disappointment

Awful. I don't like to write negative reviews. I always thing that they will probably do better next time. I'll find out, I'm sure, because I cannot close my account. I was so excited about the service.I filled everything out, I added my bookkeeper, I read a bunch of great information, learned about a few of the states and their the tax laws. When I realized that I couldn't take out my information, i spent the next week playing phone tag with a very nice gentleman who assured me that everything would be fine. That I could leave my account the way it is. And, I could decide if I needed them after April 15th. (I'm in California and do not need their services.) I was so upset when I realized that I was charged twice in just a few weeks and my account was not finished, not live, my account was not published. It's going on two months and I still have an account.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The concept is wonderful, your account is easy to understand, the map and sales tax information is great.

Cons:

Beware of the free trial: I was charged twice. If your account is unfinished (not published) you will still be charged. If you enter your information in, you are unable to delete it. You may replace it with something else, another address or credit card, but you are unable to take it out completely. Customer service takes a bit of time getting back to you with zero follow up. It's unfortunate, this is a fabulous idea and such a disappointment.

Vendor Response

Hi Jennifer - Our apologies for the issue you experienced. Based on the way your account was configured, you erroneously got charged when you should not have. We will make sure your account is disabled and provide you a credit for the charges made against your payment instrument on file. Again, our apologies for the issue.

Replied May 2019

Verified

Reviewer

Education Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2019

NO CUSTOMER SERVICE

I have repeatedly been trying to get TaxCloud to call me and to remote in to fix the bug in the software. We keep setting up phone calls but TaxCloud never calls in! They are NOT leaving me a phone number to call them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that TaxCloud handles my website's needs for different tax rates for NC customers.

Cons:

There is a bug where MORE tax is being collected than it should!!!!

Vendor Response

Please send me an email priley@taxcloud.com and I will have someone reach out to you. It's unlikely we are collecting too much tax as we regularly get audited by state governments but we will certainly look into it for you. UPDATE 6/5/2019 - Upon investigation, this merchant is sending us shipping charges (even though there is no shipping being charged to their clients) that is creating a sales tax event on the shipping. This is not a bug, nor is more tax being collected than should be - TaxCloud is responding to the data we are sent with the proper sales tax treatment on shipping in NC. If there is no shipping, stop sending us shipping charges. This is a poor implementation in this merchant's cart /store that is erroneously being blamed on TaxCloud. The "No Customer Service" tag is silly as we have the record of interactions our support team has had with this merchant.

Replied June 2019

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