All Aura Salonware Reviews
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Aura Salonware Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.5
Value for money
4.5
Functionality
4.4
Pros
"The online booking and automated confirmations saved our front desk a lot of time, and the reporting features gave great visibility into staff performance and client trends."
"The client booking system is smooth, and I love how it keeps track of formulas, notes, and purchase history all in one place."
"I can count on them any time during our workday to assist with any issues we may be having, big or small. When we originally made the switch to Aura from our previous computer system, they made our transition quite seamless and were very efficient in the process."
Cons
"The second giant red flag was when leaving Aura Salonware to move our data to a new provider - they wanted $750 for us to get OUR OWN data (client notes, formulas, appointment history and sales)."
"One of the main drawbacks of Aura Salonware is its steep learning curve for new users. While it offers a wide range of features, the interface can feel overwhelming and unintuitive at first, especially for salon staff who may not be tech-savvy."
"i dont like that there is no feature that allow me to bypass adding a client if it is a walk in that is just buying product."
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