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GlossGenius Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.9
Customer Support
4.8
Value for money
4.8
Functionality
4.7
Pros
"I really love using GlossGenius for my business it's like having an assistant that not only helps with clients reminders but to keep in file every service, formula and products they purchase."
"I love that I can set goals, keep up with product and inventory, easily change things, communicate with clients, and the analytics and reports are life savers"
"With me being a Trichologist I focus on healing the body as a whole and offer affirmation/build me up packages for my clients."
Cons
"I pay for the Gold service and have really enjoyed the mass text and email option - but don't like that you have to pay for more than 500 texts per month as they transferred all my clients from over ten years and it's a very long process to try and pick out the regulars or pay a big chunk to just send all."
"the only problem i have noticed is i have to keep my working hours open longer than usual for clients to be able to book my longer services but that allows clients to book shorter services after my last starting time."
"Appointments vanish, Text reminders don’t send, credit card reader doesn't work and when I call company they tell me my issues will be issued a ticket and someone will get back to be in a day or two."
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