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Service Fusion vs Zoho FSM

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Updated February 17, 2026

Service Fusion vs Zoho FSM: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$245.00

per month

$25.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Work Order Creation
4.83
Task Scheduling
4.75
Real-Time Updates
4.74
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Customer Database
4.86
Activity Tracking
4.75
Service History
4.72
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Integrations
Google Calendar
Google Calendar
Microsoft Outlook
Microsoft Outlook
QuickBooks Online
QuickBooks Online
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Zoho CRM
Zoho CRM
Zoho Books
Zoho Books
Bigin by Zoho CRM
Bigin by Zoho CRM
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Pros / Cons
  • I work for a large company and i really like the way I am able to filter jobs by sales rep/agent so i am able to pull up just my orderss.
  • Any of the invoices that are created on the mobile app do NOT sync over properly unless we re-open them, click on edit, and re-save them at a desktop computer in our office.
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  • Sometimes the configuration and customization take a little time to fully understand, but once you get used to it, everything works very smoothly.
  • The FSM app is not very UX/UI friendly, far too much options and the sync from web to app is sometimes off
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Ease-of-Use
Highest performing feature
in the comparison
4.3/ 5
4.2/ 5
Value for Money
4.3/ 5
4.3/ 5
Customer Support
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2026
Advisor
  Recommendations
105 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad