All Coupa Reviews
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Coupa Reviews
Reviews Summary
Overall Rating
4.0Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.9
Customer Support
3.9
Value for money
3.8
Functionality
3.9
Pros
"Being able to snap a photo of a receipt at dinner and toss the paper away immediately is the best feature."
"Coupa is a great management tool for purchase and order requests, it has saved 100s of man hours and streamlined the payment process"
"The interface is a lot clearer than a lot of other payment/expense software I've used, and the ability to differentiate access across users makes it easy as a one-size-fits all solution."
Cons
"the Coupa supplier portal was a difficult to navigate, which made us a lot of errors on the invoice processing from vendor end"
"I found expense submitting to be really complicated and I often didn’t have all the info I needed"
"The interface is complex, and it took time to figure out how to click through many redundant pages."
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