OneTrust 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OneTrust

4.3

(56)

Pricing

Pricing available upon request

About OneTrust

OneTrust is a GDPR compliance solution designed to help HR, ethics and legal teams manage code of conduct and compliance programs on a unified interface. The platform allows informants to anonymously report unethical or illegal incidents via a telephone hotline.

Managers can assign cases across teams and automate investigational tasks related to cases in a centralized dashboard. OneTrust enables administrators to manage information security, third-party risk exchange, consent, data governance and more across the organization. Additionally, teams can conduct awareness training, monitor key productivity indicators (KPIs) and generate reports to streamline regulatory requirements.

OneTrust offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Asana, BambooHR, HubSpot, Mailchimp, Cisco Secure and more. Pricing is based on monthly and annual subscriptions and support is extended via phone, email, FAQs, knowledge base and other online measures.

OneTrust Screenshots

OneTrust Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Consent Management Platform (CMP)

Pricing available upon request

Plan includes:

Manage Inventory
Automatic cookies and tracking categorization
Consent Management
Privacy Policy Generator

Universal Consent & Preference Management (UCPM)

Pricing available upon request

Plan includes:

Client consent collection
User Profiles
Preference Management
Real-Time Dashboard

Privacy Automation Base

Pricing available upon request

Plan includes:

DPA
Data Transfer

Privacy Automation Suite

Pricing available upon request

Plan includes:

Data Subject Request Management
ID Verification

Third-Party Risk Management Base

Pricing available upon request

Plan includes:

Vendor Assessment
Risk Management
Customized Workflows
Continuous Monitoring

Third-Party Management Suite

Pricing available upon request

Plan includes:

Watchlists

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OneTrust Features

Popular features found in GDPR Compliance
Compliance Management
Consent Management
Data Mapping
Policy Management
Risk Management
More features of OneTrust
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Archiving & Retention
Assessment Management
Audit Management
Audit Trail
Collaboration Tools
Compliance Tracking
Dashboard
Data Classification
Data Discovery
Data Governance
Data Masking
Data Security
Data Subject Requests (DSR/DSAR)
Data Visualization
GDPR Compliance
Governance
HIPAA Compliant
Identity Verification
Incident Management
Internal Controls Management
ISO Compliance
IT Risk Management
Legal Risk Management
Monitoring
Multi-Language
Offboarding
Onboarding
Operational Risk Management
OSHA Compliance
Performance Metrics
PIA/DPIA
Predictive Analytics
Prioritization
Real-Time Monitoring
Regulatory Intelligence Feeds
Reputational Risk Management
Response Management
Risk Analysis
Risk Assessment
Risk Reporting
Risk Scoring
Security Breach Monitoring
Self Service Portal
Sensitive Data Identification
Task Management
Third-Party Integrations
Transaction History
Vendor Master Data Management
Vendor Payment
Vendor Risk Management
Workflow Management

OneTrust Integrations

Mailchimp

6sense

BigCommerce

ActiveCollab

Asana

Alibaba Cloud

See all 71 integrations

OneTrust User Reviews

Overall Rating

4.3

Ratings Breakdown

52%

36%

Secondary Ratings

Ease of Use

4.1

Value for money

3.9

Customer support

4.2

Functionality

4.3

Claudia M.

Verified reviewer

Food Production

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Great asset to run a Privacy programme for international and fast-paced companies that handle significant volumes of personal data and vendors

Over the last 2 years I have had the chance to test other software with similar functions to OneTrust, but I confirm that OneTrust is still the best software to run and record a Privacy programme among the ones I have personally tried. It is a very comprehensive and easy to set up software, with different competent support teams behind it. I really appreciated the new AI Governance features, which allow to record in depth AI models in use, as well as datasets and even single data fields. This allows to easily map where AI is used and for what purpose, and to act on any request to delete data when needed. A great asset to have to run a Privacy programme, especially for companies that handle significant volumes of data and vendors.

Ratings Breakdown

Ease of use

Previously 3

Value for money

Customer support

Functionality

Pros:

This is a great software, very comprehensive when it comes to Privacy compliance. I am really appreciating the AI Governance tools too, which allow to stay aware and record in detail all data assets, models and data sets used in different functions of a company. The API feature also allows to easily act on data stored in other systems connected to OneTrust (for example to erase them when requested by data subjects).

Cons:

OneTrust used to offer many interactive trainings on Privacy, Compliance, AI and new OneTrust features that are constantly launched and updated. I recently heard that, unfortunately, they will not be updating their training materials anymore, at least not for the UK market. While this is unfortunate because I found their trainings easy to understand and useful, the other features of the product are still great.

Mayank S.

Verified reviewer

Market Research

5001-10000 employees

Used daily for more than 2 years

Reviewed February 2025

OneTrust Experience

It's been great working on OneTrust. The UI and functioning is very easy for the users and the coverage to regulatory compliance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The diverse range of solutions pertaining to regulatory compliance OneTrust offers .

Cons:

Mostly everything's good. However, the support services can improve a bit.

Cynthia P.

Verified reviewer

Information Technology and Services

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed April 2022

KNIME User Review

The team has been very helpful, patient and has collaborated with us through the process. The app works well and it is easy to enter information; however, it will be more efficient if we can automate the process of uploading as much information as possible.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Ability to capture the information and determine how our company is doing. We did not measure CO2 before and it was very insightful to be able to see where most emissions were being generated.

Cons:

Better integration and easier way to automatically load the results. Additional information on the descriptions. Having one table format so we can easily import the information. By easily identifying the mapping we ca understand which records from our system went into each summary.

Dimitri K.

Verified reviewer

Museums and Institutions

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed April 2025

Allow us to develop a much stronger vendor management program

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Third-Party Risk Management module in OneTrust has significantly altered the way we approach and monitor the third parties. The flexibility of the risk assessment templates and frequent monitoring tools have enabled us to have updated information about risks inherent and have a concrete way of dealing with them before they happen.

Cons:

There are a few things that can be improved, such as more seamless linking to some specific external data. Synchronization problems occur and this makes vendors’ information not to tally on the system which is resolved by manual verification.

Bright E.

Verified reviewer

Law Practice

2-10 employees

Used monthly for less than 2 years

Reviewed July 2025

One Trust is your trusted platform

My overall experience with One Trust is superb. The website is user-friendly and the contents are very useful and reliable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One word: Access. I'm certain to find all data privacy news and updates on One Trust, including easy access to primary sources. This has greatly improved the quality of my research work.

Cons:

Inadequate coverage of data privacy in Africa. I would like One Trust to improve on this aspect of its coverage.

Martin H.

Verified reviewer

Mechanical or Industrial Engineering

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed May 2025

Boosted our capacity in developing and updating policies and procedures

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ethics Policy Management from OneTrust has been very useful for our company as it helps to manage policies in one place. Since adopting a system that enables policy authoring and management panel, the distribution of policies has become much easier.

Cons:

The system is sometimes slow to offer full report details during high traffic hours. This may slow down the formation of conclusions for compliance audits in the cases when immediate information is needed.

Mbiko N.

Verified reviewer

Paper & Forest Products

51-200 employees

Used monthly for more than 2 years

Reviewed April 2025

My Experience with onetrust

it is my go to to understand trending legislature with respect to my field around the world

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it is becoming easy to find everything i am looking for under one roof

Cons:

I ve been unable to test the AI copilot its giving an error even after i retry

Mickey v.

Verified reviewer

Computer Software

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed April 2025

Solid Data Privacy tool

Ratings Breakdown

Ease of use

Functionality

Pros:

The best thing about OneTrust is their expertise in privacy and their easy to use interface which stands outs from its competitors.

Cons:

The thing I liked least about OneTrust is mostly related to the accounting side of things. I found their billing page hard to find and had to reach out to customer support to gain access to invoices.

Mukesh B.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used monthly for less than 6 months

Reviewed May 2025

Powerful Compliance Platform for Data Privacy & Compliance Professionals

The new interface and AI capabilities are great. The platform is tailored for data privacy professionals who need to stay compliant with complex, evolving privacy laws globally. Though it's a premium priced tool, if you're in HR, compliance, or operations and handle employee or customer data across jurisdictions, it's very valuable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the country-specific guidance on data protection and privacy laws across multiple jurisdictions. A detailed analysis of GDPR & other global privacy regulations is very helpful. I find the comparison tool very useful for a multinational corporation like us which need to manage cross-border data compliance.

Cons:

Budgeting OneTrust is difficult for smaller companies. Core modules often come at a premium, and costs escalate quickly as you scale or expand use cases.

Mohamed H.

Verified reviewer

Alternative Dispute Resolution

11-50 employees

Used monthly for free trial

Reviewed April 2025

Great tool for data privacy management!

Overall, my experience with OneTrust has been really positive. It’s helped streamline our compliance processes and has made it much easier to track and manage data privacy across various regions. Their customer support is also pretty responsive whenever I’ve had questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OneTrust makes privacy management so much easier! The platform is very user-friendly, and the tools it offers for compliance are top-notch. I love how it helps me stay on top of regulations and automate a lot of the tasks that would otherwise take up a lot of time

Cons:

One downside is that sometimes the interface feels a bit too busy, especially when there are a lot of different policies and documents to manage. It takes a bit of time to get used to navigating all the features.

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