All ShipHero Reviews
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ShipHero Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4
Value for money
4.1
Functionality
4.1
Pros
"The system helped reduce errors, speed up picking and packing It has saved time and improved accuracy overall., and made training new staff much easier."
"Inventory management features enable transparent operations for 3PLs and for brands to feel good about their inventory."
"Of course, there's a human element involved to ensure accurate inventory management, but ShipHero has the features to enable the operators to do a great job."
Cons
"The default invoice only shows five items and uses roughly half of a 4 x 6 label, creating excess waste. When this was raised, the suggested solution was a paid custom label rather than improving the standard experience, which feels disheartening given the cost of the platform."
"Putaway has similar issues, with no clear main screen guidance showing where items should go, resulting in unnecessary steps and wasted time."
"Replenishment has been a long standing pain point and has caused real operational slowdowns."
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