Mail Assure 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Mail Assure

4.5

(29)

Pricing

Starting at $1.00 per month

About Mail Assure

N-able Mail Assure is a cloud-based email security solution designed to help businesses secure incoming and outgoing emails. The protection and filtering engine uses machine learning to protect against various online threats such as spam, viruses, malware, ransomware, spear phishing, impersonation and more.

N-able Mail Assure includes a built-in continuity service, which allows employees to read, send and receive emails in an offline mode. The solution offers a host of features such as data encryption, customizable dashboards, server security, usage history, log search and more. It enables users to view messages in quarantine and release, block or whitelist/blacklist them. Additionally, administrators can block attachments and various file extensions including Zip and PDF.

N-able Mail Assure allows organizations to gain insights into filtered messages, blocked viruses and emails through automated abuse reports. Pricing is available on request and support is extended via phone, email, demos, forums and other online measures.

Mail Assure Screenshots

Mail Assure Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic

$1.00

per feature, per month

No plan information available

Mail Assure Features

Popular features found in Anti-spam
Allow/Block List
Archiving & Retention
Phishing Protection
Spam Blocker
Spam Detection
More features of Mail Assure
Anti Spam
Anti Virus
Audit Trail
Automatic Backup
Backup and Recovery
Data Import/Export
Data Recovery
Data Retention Management
Data Storage Management
Data Verification
Email Attachment Protection
Email Filtering
Email Management
Email Monitoring
Email Routing
Email Tracking
Encryption
Filtering
Reporting/Analytics
Risk Alerts
Search
Search/Filter
Spam Analysis
Spam Quarantine
Storage Management
Tagging
Third-Party Integrations
Threat Intelligence
Threat Protection
Whitelisting/Blacklisting

Mail Assure Integrations

Zimbra Collaboration Suite

Microsoft 365

Gmail

Mail Assure User Reviews

Overall Rating

4.5

Ratings Breakdown

52%

48%

Secondary Ratings

Ease of Use

4.1

Value for money

4.8

Customer support

4.7

Functionality

4.6

Have you used Mail Assure and would like to share your experience with others?

Lucas B.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed November 2023

Great Gateway based Spam Filter

Experience was great, it blocked spam with out issue, digest reports were good and customisable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When we used Mail Assure the product was easy and simple to use. It did what it said on the tin and was constantly being developed.

Cons:

Like any N-Able (Solarwinds) product, customer support did seem to lack at times

Reasons for choosing Mail Assure

It came down to the decision to stay with the N-Able ecosystem and also a cost decision.

Michael K.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Reviewed September 2019

Reducing unwanted email by 98% instantly

I LOVE this product and have started to offer it to entire client base. I have not heard any complaints from those that have been migrated to it and those on it... they LOVE the fact that the majority of the garbage has been eliminated!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How quickly it was able to be implemented in our organization. Modifying the reports and setting the security profiles was very intuitive. It captures over 98% of unwanted email and provides an easy to read report of anything that was caught... and a simple way to release it and enable to the system to 'learn' about this type of mail in the future.

Cons:

Some of the reports were a little difficult to setup. This was the only part that was not very intuitive. The definition of 'row' and 'column' produces EXTREMELY different ports, but there is no easy explanation as to what those two definitions actually mean.

Reasons for choosing Mail Assure

Price at the moment... we are still looking at the other product as they are working with us on the problems that were identified and we will be able to make a final decision as to which one will be used enterprise wide in the future.

Reasons for switching to Mail Assure

Cost, features and ease of use

Ryan P.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 6 months

Reviewed October 2018

Switch to Mail Assure

We switched off of EOP due to Office 365 support issues and the lack of it. Solarwinds provides much better support and access to staff instantly. We are still working out some bugs and learning the software but look forward to using it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Mail Assure does a good job with locating and marking SPAM messages. The main and second class are helpful for creating rules in our Exchange to do things based on that marking - The overall filtering speed is quick and reliable - Mail Assure offers a bit of flexibility as compared to other vendors.

Cons:

- The console can be a little confusing for first time users - There is no ability for multiple admins to access all the domains - I receive a gateway timeout instead of no data message for one of the searches - We have already had a couple instances of bounce backs to our customers due to issues with Mail Assure - There needs to be more options for global setting we can push to all the domains to simply the setup of new domains - Support needs to escalate issues quicker to the engineering team for quicker responses and faster resolutions

Adam S.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2020

An excellent email security filter

Our customers usually have a lot of negative things to say about the spam filtering service prior to Mail Assure, silence is golden!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Highly configurable, very accurate spam stopper

Cons:

I personally found you need a fair bit of help with the configuration, but their technical sales and support team is A* - I would recommend using them as much as possible during the setup phase to ensure everything is setup correctly.

Reasons for switching to Mail Assure

Pricing, initially, but then once we switched we realised how much more advanced Mail Assure is.

Lee W.

Verified reviewer

Legal Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed December 2019

Mail Assure Review

Mail Assure is protecting our business on the front end by stopping (and continuing to train) spam and malicious Email before it gets into our environment; therefore, I'd say it's doing a very good job to thwart off issues before they become an issue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The implementation was very easy and quick to get started. We were up and running as soon as our ISP redirected our Email traffic to Mail Assure. Mail Assure is going a really good job in catching what it says it will catch. It caught over 18,000 messages within the first several days of operation.

Cons:

Navigating around in the Web User Interface isn't quite as intuitive as I would like. It takes a bit of getting used to (mainly with regards to terminology and verbiage); however, once you learn the "lingo" and the "operations" of the dashboard, it becomes easier.

Reasons for switching to Mail Assure

Cost, mainly; and manageability of the product

Rodney K.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 6 months

Reviewed September 2019

Great email protection service!

Recently I found an increase in the spam traffic on the domains I am working with. Finally I had to make a decision which company to use for my protection. I took a long time searching and reading and found SolarWinds Mail Assure. When I contacted them they were most helpful and accommodating to meet my needs and help me get started. I was in a hurry to get my protection as soon as possible and the team of SolarWinds Mail Assure was very helpful to assist me to get started quickly. The service is very open to get to know it by means of a free trial. After trying the service I quickly found that this is exactly what I needed. The spam protection is very accurate. It is just like my CleanPort experience years ago, setup the service and after setting it up, I checked the logs occasionally and saw it's very accurate and so far, I didn't need any monitoring at all. After a week I could already see how much spam was blocked and didn't reach the mailboxes anymore.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best feature about this software is how well it protects email traffic from spam and virusses. I used to be a customer of CleanPort which for some years has been discontinued. After this I didn't find a good service to replace it because CleanPort was absolutely perfect. Recently I had another careful search and read a lot about SolarWinds Mail Assure. One of the things I liked is that they are constantly improving and evolving their solutions. That is exactly what results in a reliable anti-spam and anti-virus protection, staying on top of things.

Cons:

When I started to setup the service for my domains which needed protection, I first had to make myself familiar with the user interface and structure of the control pages. But this was relatively easy once I knew where everything can be found and took me about an hour to get things up and running for my domains. Everything you need is there in the user interface.

Hugh L.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

Mail Assure review

It is a useful tool for archiving and journaling within a company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It can be integrated with other products that we already use, and was low cost.

Cons:

The dashboard feels slightly outdated and can be less than intuitive sometimes.

Verified

Reviewer

Research

11-50 employees

Used daily for more than 2 years

Reviewed July 2019

Works well

As a customer, I feel welcome and appreciated, and the product does a good job. I like, that I always communicate with the same person.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer support, and it does a good job at removing spam.

Cons:

The web interface for setup and configuration is a little messy and sometimes extremely slow.

Rex S.

Verified reviewer

Computer & Network Security

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed June 2019

Great Solution for the $$$$

Great! Its easy once you take the time to learn it, which does not take very long, and remotely rolling out the software is pretty straight forward. Cost is low enough that you can make a good margin.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its scalable and easy to setup. Designed for the small to medium MSP and allows for great control over the setup. Service is great with most questions and issues resolved same day. Cost is the major attraction, you get a lot for the price.

Cons:

The interface could be better designed, and hopefully will be a little more straight forward as they continue to upgrade and release updates.

Adrian T.

Verified reviewer

Information Technology and Services

2-10 employees

Used monthly for more than 2 years

Reviewed October 2018

Infrastructure Engineer

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lots of available features, tools, reports and settings. You can customise you dashboard\admin panel. Support is brilliant and a very good knowledge base.

Cons:

Takes a while to find your way around the dashboard and find the exact setting you look for.

Showing 1 - 10 of 29 Reviews

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