All Delighted Reviews
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Delighted Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
4.9
Value for money
4.7
Functionality
4.6
Pros
"Makes it easy to automatically collect NPS reviews from our customers"
"It’s very easy to use and doesn’t overwhelm newcomers or intimidate at all."
"Self-serve onboarding/implementation with high quality help center documentation, responsive and friendly support, intuitive and digestible analytics and reporting."
Cons
"I export my survey data as .csv files, for two months I was unable to export .csv files, so I had to harvest my data manually."
"The UI is a little old fashioned, could do with modernising."
"Confusing user interface, hard to change defaults and lack of customization."
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