youengage 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

youengage

4.9

(21)

Pricing

Starting at $29.00 per month

About youengage

youengage is a customer experience platform that helps businesses streamline customer engagement, content marketing and lead generation operations. It enables employees to map customer journeys, interact with customers, manage feedback and generate custom reports.

Professionals can use the application to create quizzes, automate forms and conduct surveys and polls to engage with customers. Additionally, features of youengage include real-time analytics, a drag-and-drop interface, custom branding, data entry, feedback management, custom templates and more.

youengage facilitates integration with Zapier, which users can utilize to connect the platform with third-party applications such as Intercom, HubSpot, Airtable, Google Tag Manager, ActiveCampaign and more. Pricing is available on a monthly or yearly subscription and support is extended via phone, email and other online measures.

youengage Screenshots

youengage Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Basic

$29.00

flat rate, per month

No plan information available

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youengage Features

Popular features found in Customer Engagement
Communication Management
Customer History
Feedback Management
Live Chat
Multi-Channel Communication
Reporting/Analytics
More features of youengage
API
Contact Database
Content Creation
Content Management
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Analysis Tools
Drag & Drop
Engagement Tracking
Event Triggered Actions
Forms Creation & Design
Gamification
Interactive Content
Lead Capture
Lead Generation
Lead Nurturing
Live Results Sharing
Multi-Channel Campaigns
Multi-Channel Data Collection
Multi-Channel Distribution
NPS Survey Structure
One-to-One Messaging
Polls/Voting
Product Recommendations
Quizzes
Real-Time Analytics
Real-time Conversations
Real-Time Data
Segmentation
Survey Builder
Survey/Poll Management
Surveys & Feedback
Third-Party Integrations
Widgets

youengage Integrations

HubSpot CRM

HubSpot Marketing Hub

SALESmanago Marketing Automation

Zapier

youengage User Reviews

Overall Rating

4.9

Ratings Breakdown

90%

10%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.8

Functionality

4.5

Have you used youengage and would like to share your experience with others?

Jayadeep R.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for less than 6 months

Review source

Reviewed July 2021

Amazing Tool To Create Interactive Experiences With Multiple Use Cases

The challenge in this modern digital era is to create interactive experiences that keeps your audience engaged as passive content has lost it's shine over time. The tool offers endless possibilities and we are limited only by our imagination. It can be used for lead generation, lead enrichment, audience segmentation and personalization with quizzes.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

YouEngage has a simple and effective 5 step process to create out of the box interactive experiences : Build - Design- Configure - Distribute- Analyze. The features worth talking about are conditional logic option to create different paths for your audience depending on their answers to previous questions, multiple thank you screens that can have their own call-to-action button, a wide range of question types, webhooks to pull data to other tools and apps, ability to capture partial results, a fairly large number of embed options and a promising roadmap which reflects their commitment to improve the platform over time.

Cons:

While YouEngage has a lot of features that will allow you to create engaging digital experiences, it does have some drawbacks which need to be plugged over time by their team. As of now, the tool does not feature a real-time leaderboard option that can significantly enhance the user experience. As of now, the other missing features for me are email integration with the major providers, google sheets integration, a relatively low number of templates to draw inspiration from, and the inability to send email notifications. Having said that, I understand that most of these wanted features are in their roadmap - i.e. if they deliver on their promises.

Thomas B.

Verified reviewer

E-Learning

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed June 2021

YouEngage lets you go beyond boring polls and surveys

I am doing more surveys and polls, both during online events and outside of events because they increase engagement. YouEngage has introduced a feature to allow you to run polls and surveys during online events, which is really a nice touch. If polls are included with event software, they usually pretty rudimentary and almost an afterthought. A nice, well-presented poll is going to get a lot more engagement, so YouEngage really helps with engagement during online events.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The nicest thing is that this software produces beautiful surveys, polls, quizzes, forms, and even calculators. Everything is completely customizable and there are lots of options to embed on your website while still keeping everything looking great. I never fail to get compliments on surveys I put together in YouEngage.

Cons:

There are a lot of options and customizations, so some people may find that there is a bit of a learning curve.

Reasons for choosing youengage

SurveyMonkey produces boring surveys. In these days of the importance of customer engagement, boring just does not cut it. YouEngage blows SurveyMonkey away.

Moe F.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Very easy to use, great way to learn more about your customers.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The ease of use of the software to create quizzes and surveys for our users and the ability to push the users responses to google tag manager is great. Allows us to better understand our audience so we can refine our marketing.

Cons:

I would like them to natively integration with email tools and CRMs, so we can automatically sync their data with our CRM.

Reasons for choosing youengage

I mainly chose youengage for a mix of their pricing and the flexibility of the tool itself.

Kolleen S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used other for less than 2 years

Review source

Reviewed June 2021

Handy and Robust

Customer support has been on time and excellent. I also like the calm background on the page that makes the quiz the only focus.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is so darn simple it's a nobrainer to set up. They even give you a bunch of templates so you can easily follow the various types of quizzes. It was super robust when we did a live event contest at a festival.

Cons:

I think the fact I can't embed it on a page makes it hard for me to push it to some of my clients. Although it does let you brand and put on your own domain, visually it would be so much better if we can embed it.

Michael T.

Verified reviewer

Utilities

10000+ employees

Used weekly for less than 6 months

Review source

Reviewed July 2021

A great survey tool with some opportunities for polling too

I have been using youengage for about a month now! I conduct training sessions that includes surveys and polling. I have specifically used youengage in lieu of SurveyMonkey and MS Forms for pre-workshop polls. I plan to work on using youengage for in session polls as well. The survey is much more engaging and inviting - and it is much easier to use skip logic for the surveys. I love the images and participant view - it makes taking the survey a much better experience. I have tinkered with the live events feature, still getting the hang of it, I think there are some opportunities here as the polling is a little limited, but based on what I see with surveys and their roadmap - I am sure this is going to be better to use than PollEverywhere or other polling solutions that cost much more. I think this is a great value if you have a need for engaging participants of workshops before, during, and after the event (with the caveat that the polling is currently limited for during the workshop).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved the visualizations of the surveys you can create along with the ease of developing a survey that stands out at unique to participants. It is very easy to use software with a promising roadmap.

Cons:

The reporting from the survey results might be improved a bit. You can export as an Excel document, but will be better to be able to export reports as PowerPoints or PDFs for use with others and in an easier way. Some of the live events/polling features need to be improved - but this is in the roadmap.

Reasons for switching to youengage

Easier to use and more appealing to participants.

François H.

Verified reviewer

Marketing and Advertising

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed June 2021

YouEngage for Event Feedbacks

I use Youengage to survey after an event and make sure we provide the service. Sending a small survey to make sure our event goers are satisfied with the experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, clean templates and dashboard is very user friendly

Cons:

Needs more templates but the example are good enough. More example would be great

Reasons for choosing youengage

Easy to use and Straight forward

Reasons for switching to youengage

Need an easier and more interactive experience and with a stronger provider in terms of technology

Igor S.

Verified reviewer

E-Learning

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed July 2021

I love the possibilities!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've been in the tech space for a long time, and I've seen a lot of new companies come and go. The thing that I like about young engage is that they're building their company on real, tangible value. Their team has a deep understanding of the market and is solving a real need. Youengage is built on the idea that people want to be creative, but they don't want to have to learn code. It's an intuitive platform that anyone can use to create.

Cons:

Sometimes, support is not so responsive. And one has the limit of only one custom domain per account.

Terrance L.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Very Impressive

I was up and running within minutes of walking in and had my first form completed and sent in less than 10 minutes. Very impressive just what I was looking for

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease-of-use, intuitive, professional appearance, conditional logic, flexible

Cons:

Overall very good I like the analytics would like to see a little bit more and I think it’s on their roadmap

Reasons for switching to youengage

Value for money and better features

Angela G.

Verified reviewer

Internet

Self-Employed

Used other for less than 6 months

Review source

Reviewed June 2021

So many possibilities!

Helping me provide interesting potential client engagement on my website. Helping me better understand the needs of potential clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'm really impressed with youengage so far. Support is outstanding and my questions have been answered immediately. It's obvious that [SENSITIVE CONTENT] and the youengage team care about quality and user experience. I have not been able to test the live event function yet, but the interface is intuitive and easy to use for projects. It's very straightforward and I like that I can edit one of the pre-made projects to fit my needs or create my own from a completely blank slate. It was simple to set up my own branding, and adding a custom domain is also easy to accomplish. Events, forms, surveys, quizzes, polls, calculators... I am excited to test out all the options available!

Cons:

I haven't found anything I like least yet.

Moisés Alejandro L.

Verified reviewer

Marketing and Advertising

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed July 2021

an easy to implement tool with many options

I think that it is very easy to use and that it is a tool that allows you to collect feedback from your clients and potential clients. It has a simple and easy to understand user interface.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

an easy tool to implement and with many options, it has options such as quizzes, calculator, surveys and you have the option to implement them live, it is a great tool.

Cons:

I think it is a good deal, and a tool that you must have, I think that what can be improved a little is the speed of response from customer service. Sometimes they are slow to respond.

Reasons for choosing youengage

Because of the price issue.

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