All El Dorado Utility Billing Reviews
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El Dorado Utility Billing Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4.5
Value for money
4.3
Functionality
4
Pros
"They took the time to customize the software to fit our situation and have always been quick to respond when I needed assistance."
"The process took 2.5 days. With El Dorado Utility Billing we now accomplish the process in less than one day."
"I have saved a very large sum of money with the auto pay and online billing."
Cons
"I had a little difficulty choosing the invoice format to match what my customers are used to seeing."
"EDS does not integrate well with a Mac platform, so it requires a PC to use it. "
"Also their cloud-based solution is not cloud-based it downloads information to hard drives and restricts features for more than one users - again an example of poor development."
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