All Submeter Billing Reviews
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Submeter Billing Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.8
Value for money
4.5
Functionality
4.5
Pros
"Good experience, the support team is helpful and send reminders if I did not submit the bill in time."
"Without training, it was a bit difficult to locate the tenant invoices to review and approve, but the great customer service provided by Genea got me through this slight hurdle without any issues. "
"Customer service is quick to respond to questions or deal with issues."
Cons
"The reports are difficult to filter through when exporting and the platform needs more organization."
"Building engineer has to manually input the meter reads, which can sometimes cause errors."
"The site is not as user friendly or has a clear and concise look with there being multiple properties."
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