All Hostaway Reviews
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Hostaway Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.7
Value for money
4.6
Functionality
4.7
Pros
"The automated messaging, calendar syncing, and channel management tools work smoothly together, which makes day-to-day property management much more efficient."
"Overall, Hostaway has been a reliable and efficient platform for managing short-term rentals. Once the initial setup is complete, it runs smoothly and significantly reduces manual work. Despite a few minor issues, it’s a great tool for hosts or property managers looking to scale their business efficiently."
"For an agency like mine that manages multiple properties and integrates with several OTAs, Hostaway provides the level of control and reliability I was looking for."
Cons
"Also, the VRBO integration had bugs and issues and did not work for about 3 weeks to connect, during that time we had a double booking and had to cancel on a guest for a reservation over the Thanksgiving Day weekend."
"However, as a Spain-based property manager, I’ve found some areas challenging — particularly around invoicing, owner statements, and compliance with local regulations such as IGIC and SES Hospedajes."
"Certain integrations can be slow or require additional troubleshooting, and occasional sync delays create extra manual checks to ensure accuracy."
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