--- title: "ThunderTix Software Reviews, Demo & Pricing - 2026" description: "Review of ThunderTix Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/venue-management/thundertix-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Ticketing Software](https://www.softwareadvice.com/ticketing/) / ThunderTix Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/)[Alternatives](https://www.softwareadvice.com/event-booking/thundertix-profile/alternatives/) # ThunderTix Review From $20-$175/month Free trial 4 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ThunderTix 4.8 [(276)](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/) FrontRunner 2026 Pricing Starting at $20.00 per month ### About ThunderTix ThunderTix helps theaters, performing arts organizations, live music venues, and live event teams sell more tickets, simplify box office work, and manage the full event lifecycle in one cloud-based platform. From first sale to final curtain, ThunderTix helps organizations sell tickets, manage patrons, support fundraising, coordinate staff and volunteers, and understand performance through real-time reporting. Teams can sell tickets online, by phone, or at the box office for reserved seating, general admission, recurring events, season subscriptions, flex passes, classes, camps, concerts, fundraisers, and multi-venue programming. Custom seating charts allow patrons to choose seats in real time, while box office staff can manage orders, exchanges, holds, ticket types, pricing, and event access from one centralized system. ThunderTix gives organizations more control over the buyer experience and revenue model. Venues can create branded event pages, customize confirmation emails and eTickets, embed events on their own website, offer coupons and discounts, collect survey responses, and decide how ticketing fees are handled. Buyers can complete checkout without creating an account, hel... ping reduce friction and abandoned sales. Beyond ticketing, ThunderTix includes a built-in patron CRM so teams can track purchase history, donations, memberships, gift cards, communication activity, and customer records in one place. Development and marketing teams can use that data to better understand patrons, follow up after events, promote upcoming shows, and build stronger audience relationships without relying on disconnected systems. ThunderTix also supports fundraising, memberships, merchandise, concessions, electronic gift cards, volunteer scheduling, barcode ticket scanning, mobile check-in, email marketing, automated event communications, custom questions, conversion tracking, and reporting. Staff, volunteers, and venue rental partners can receive their own logins with appropriate permission controls, helping organizations keep daily operations organized while protecting access to sensitive information. Reporting tools help managers track sales, attendance, revenue, ticket types, donations, and patron activity in real time. ThunderTix also offers AI-powered tools and an MCP connector for natural language reporting and insights, helping teams ask questions about their data and find answers faster than traditional dashboards alone. ThunderTix integrates with popular payment, email, AI, and marketing tools, including Stripe, Square, Moneris, Mailchimp, and ChatGPT. Payment and financial reporting tools help organizations manage deposits, reconcile sales, and keep a clear view of revenue. New clients receive hands-on onboarding and continued human support from team members who understand ticketing and live events. Implementation can be tailored to the organization’s timeline, whether a team is launching quickly through self-sign-up or planning a more deliberate transition around a season change, custom seating chart, website integration, or patron data import. ThunderTix is designed for organizations that want to sell more tickets, simplify box office work, strengthen patron relationships, and keep control of their data, revenue, and customer experience. With flexible event tools, integrated CRM and fundraising features, front-of-house support, AI-enabled insights, and responsive human support, ThunderTix helps live event teams manage the full event lifecycle in one reliable platform. ## ThunderTix User Interface ## Popular ThunderTix Alternatives Main Product ThunderTix 4.8 [(276)](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.78Value for money - 4.85Customer support - 4.63Functionality Pricing Starting at $20.00 per month Alternative Product [Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/) 4.9 [(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.86Value for money - 4.94Customer support - 4.73Functionality Pricing Available upon request Alternative Product [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) 4.9 [(597)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.78Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $0.28 one time Alternative Product [Showpass](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/) 4.7 [(406)](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.63Value for money - 4.65Customer support - 4.57Functionality Pricing Available upon request Alternative Product [Tix](https://www.softwareadvice.com/product/419345-Tix/) 4.8 [(194)](https://www.softwareadvice.com/product/419345-Tix/reviews/) Ratings Breakdown - 4.68Ease of use - 4.81Value for money - 4.93Customer support - 4.69Functionality Pricing Available upon request Alternative Product [Accelevents](https://www.softwareadvice.com/festival-management/accelevents-profile/) 4.7 [(164)](https://www.softwareadvice.com/festival-management/accelevents-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.69Value for money - 4.79Customer support - 4.47Functionality Pricing Starting at $7000.00 one time ## ThunderTix Pricing and Plans ThunderTix has four plans. General Admission is $20.00/mo billed monthly. Reserved Seating is $25.00/mo billed monthly. White Glove is $175.00/mo billed monthly. Pass-Through Plan is custom-priced. Free trial Pass-Through Plan No monthly fee. $0.89 + 4.85% No monthly fee and no invoice. Your ticket buyers pay a small per-ticket fee at checkout, so you keep 100% of your ticket price. Tickets under $10 are just $0.65 + 4.85%. Credit card processing is included, so there are no separate Stripe fees to track. Prefer all-in pricing? Choose to absorb the fees and they’re deducted from your payout. You can switch anytime. Includes nearly every ThunderTix feature and upgrade, including classes, Email Branding, and mass email. Every paid ticket earns free mass email credits that never expire. Powered by Stripe. … Pass-Through Plan plan includes: - No monthly fee or invoice - Card processing included - Buyer pays fees, or you absorb - Free tickets never charged - Free seating charts & edits - RFM scoring & patron lifecycle - Email Branding included - Mass email credits per ticket - Classes, camps & workshops - Volunteer management - Email validation included - Payouts direct from Stripe General Admission $20.00 per month Includes the first 20 tickets/mo. $1 per ticket plus 0% of ticket revenue. General Admission plan includes: - General admission events - Season subscriptions and flex passes - Unlimited support - Volunteer management: FREE - Private CRM & unlimited users - Merchandise sales: 2% - Donations: 2% (credit), FREE (check) - Gift Cards: 2% - Memberships: 2% - Mass email: $0.02 per email - Thermal ticket printing: $199 setup - Nightly Payouts Reserved Seating $25.00 per month Includes the first 20 tickets/mo. $1.25 per ticket plus 0% of ticket revenue. Reserved Seating plan includes: - Reserved and general seating \* - Season subscriptions and flex passes - Unlimited support - Volunteer management: FREE - Merchandise sales: 2% - Donations: 2% (credit), FREE (check) - Gift Cards: 2% - Memberships: 2% - Thermal ticket printing: $199 setup - Private CRM & unlimited users - Mass email: $0.02 per email White Glove $175.00 per month Includes the first 100 tickets/mo. $1.95 per ticket plus 0% of ticket revenue. White Glove plan includes: - Merchandise sales: 2% - Mass email included (up to 2,500/mo) - We design your public-facing pages - We input your events, design tickets - Free seating chart & account setup\* - Thermal ticket design: FREE - Volunteer management: FREE - Memberships: 2% - Gift Cards: 2% - Donations: 2% (credit), FREE (check) - Nightly Payouts ### How does ThunderTix pricing compare to alternatives? ThunderTix's starting price is $20.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | ThunderTix4.8[(276)](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/) | $20.00 /mo | Available | Not available | 4.8 | | [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/)4.6[(5,841)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) | Free | Not available | Available | 4.5 | | [Fienta](https://www.softwareadvice.com/event-booking/fienta-profile/)4.8[(209)](https://www.softwareadvice.com/event-booking/fienta-profile/reviews/) | €0.40 /mo | Not available | Available | 4.8 | | [Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/)4.9[(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.9 | | [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/)4.9[(597)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) | $0.28 one time | Available | Available | 4.8 | ThunderTix4.8[(276)](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/) * * * Starting price $20.00 /mo Free trial Available Free version Not available Value For Money 4.8 - [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/)4.6[(5,841)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) * * * Starting price Free Free trial Not available Free version Available Value For Money 4.5 - [Fienta](https://www.softwareadvice.com/event-booking/fienta-profile/)4.8[(209)](https://www.softwareadvice.com/event-booking/fienta-profile/reviews/) * * * Starting price €0.40 /mo Free trial Not available Free version Available Value For Money 4.8 - [Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/)4.9[(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.9 - [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/)4.9[(597)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) * * * Starting price $0.28 one time Free trial Available Free version Available Value For Money 4.8 ## ThunderTix Features - Popular features found in Ticketing Attendance Management Barcode/Ticket Scanning Confirmations/Reminders Customer Data Management Email Marketing Online Ticketing Onsite Ticketing Promotions Management Registration Management Reserved Seating Third-Party Integrations Website Management - More features of ThunderTix Access Control Access Controls/Permissions Activity Dashboard Alerts/Notifications API Attendance Tracking Attendee Management Attendee Profiles Attendee Segmentation Audience Engagement Billing & Invoicing Booking Management Calendar Management Commenting/Notes Communication Management Conferences/Conventions Contact Management Credit Card Processing CRM Cross Selling Functionality Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management Drag & Drop Dynamic Pricing Electronic Payments Email Reminders Email Templates Employee Management Engagement Tracking Event Calendar Event Management Event Scheduling Event Ticketing Event Tracking Exhibit/Vendor Management Feedback Management Floor Plans & Maps For Virtual Events GDPR Compliance Generative AI Group Registration Guest List Management Guest List Search Marketing Automation Mobile Access Mobile Ticketing Multi-Currency Multi-Event Multi-Language Online Payments Online Registration Onsite Registration Payment Processing Point of Sale (POS) Print-at-Home QR Codes Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Reporting/Analytics Reporting & Statistics Role-Based Permissions Sales Reports Season Tickets Seating Map Social Media Integration Social Promotion Sponsorship Management Staff Management Support Ticket Management Survey/Poll Management Surveys & Feedback Ticketing Ticket Reservations Vendor Management Venue Management Volunteer Management Wait List Management ## ThunderTix Integrations authorize.net Integration rated undefined from -1 review Constant Contact Integration rated undefined from -1 review Stripe Payments Integration rated undefined from -1 review Instagram Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review See all 19 integrations ## ThunderTix User Reviews ## ThunderTix customer ratings - Overall rating: 4.8/5 - Total reviews: 276 ### Rating distribution - 5 stars: 222 reviews (80%) - 4 stars: 50 reviews (18%) - 3 stars: 2 reviews (1%) - 2 stars: 1 reviews (0%) - 1 star: 1 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.8/5 - Customer support: 4.9/5 - Functionality: 4.6/5 --- ### ThunderTix helped me stay organized while i was barely awake - Overall rating: 5/5 - Reviewer: Leon G. - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It eliminates the headaches associated with finding where you are supposed to be and who you’re talking to at a crowded event. Instead of juggling emails, printed maps, business cards, etc., everything stays in one spot so that you can actually message people or set up quick meetings between sessions. It’s noisy in here right now so typing is a pain, but it keeps you from feeling completely lost at a big conference. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part for me is that i have the schedule & attendee information available on my phone. I don’t have to carry an enormous piece of paper (binder) to keep track of what’s going on during the event. I’m very relieved it didn’t crash/break when everyone tried to log-in simultaneously. #### Cons After a while, the notifications become very annoying because every single update comes through as an alert and there is no way to mute specific threads. Also – when thumb typing, hitting the tiny alphabet search bar located on the extreme right edge of the screen is extremely frustrating. And people post random junk on the community board to farm points on the leaderboard, cluttering the entire feed. --- ### ThunderTix Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been great. Very easy to setup and to use. I am looking forward to managing more events using ThuderTix. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was very easy to use and very easy to get things setup for my event. Allowed me to track sales and receive payment. #### Cons There is not anything that I can say I like least about ThunderTix. Even the fees associated are worth it. --- ### Reliable and Easy-to-Use Ticketing Platform - Overall rating: 4/5 - Reviewer: Sarah T. - Industry: Hospitality - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, we’ve had a positive experience with ThunderTix. It’s a dependable platform that helps keep our ticketing organized and makes managing events and sales much easier. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros ThunderTix is straightforward and easy to use. It makes managing ticket sales, events, and customer information simple, and the platform has been reliable for our needs. #### Cons Some of the features and settings can take a little time to get familiar with, and certain areas of the platform could feel a bit more intuitive. Once you learn where everything is, though, it’s easy to navigate. --- ### Rewards when using ThunderTix - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall satisfaction comes from 1) creative opportunities to fashion custom screens for public displays and ticket delivery 2) timely and efficient technical support when occasionally building new screens #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ability to 1) use prior information to establish current year’s events 2) change public displays on the fly 3) review orders immediately 4) create visitor surveys #### Cons For our event needs, ThunderTix provides a wide range of opportunities and have not found anything to dislike. --- ### ThunderTix = highly recommended - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Performing Arts - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super intuitive, flexible, and has performed well for us the past two years. A superb built in way for us to have a big (truly) increase in donations accompanying ticket purchases. #### Cons I'm sure there is something, but I can't think of any at the moment. I don't even remember specifically what we found so unsatisfying with EventBrite, but I do know that we are now (with ThunderTix) in a very rare situation - we really like our ticketing software. --- ### Support requests are outstanding - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Fine Art - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We have been using ThunderTix for 2 concert seasons. We use it for selling concert tickets and fundraising events and we are very happy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have had numerous interaction with suppport requests. Their service is outstanding. They always follow thru... #### Cons ThunderTix is a very fine product. There is noting I am not happy with; don't know what else I can say... --- ### Thankful the customer service at ThunderTix - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall we have enjoyed using ThunderTix. It is easy to use, offering a lot of options and is relatively intuitive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ThunderTix is great to work with for our 415 seat community theater! Their online knowledge base is very helpful and their customer service responds very quickly with helpful answers and solutions. #### Cons There is a learning curve in creating coupon codes. The $1.25 fee per ticket, plus monthly rate does cut into profits, but comparable to other ticketing services. --- ### Reliable and easily adopted. Excellent customer service. - Overall rating: 5/5 - Reviewer: Jason R. - Industry: Entertainment - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered A previous ticketing system became unmanageable, hostile and even extortive. In a panic, I quickly surveyed replacements. ThunderTix quickly proved the best both as a product and in alignment with out organization's mission statement of regional support and being woman- owned. With meaningful but minimal help from the ThunderTix tech team, we converted over immediately with literally no down time. Setup was less than a week, probably 3 days max, and has worked perfectly for years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Setup was simple and maintenance has been trivial. The codebase had been refactored just before our adoption and the newer technology has proven flexible, extensible and reliable. Customer attention has been personal and consistent. #### Cons The prices have been creeping up as they add features to compete up the market. While the features are solid and well crafted, many of them are beyond our needs but obviously necessary to be competitive and grow in the market. --- ### ThunderTix was an easy critical upgrade at a crucial time - Overall rating: 5/5 - Reviewer: Jason R. - Industry: Entertainment - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered We had a service provider go insane on us, demanding unbelievable payments in an almost extortionate setting. I researched the options, limited by our resources, and determined they were many of the things that aligned with our company and its mission statement: Regionally based, woman owned, technologically current. The entire conversion took only a few days. We were up and running with them in less that a week and have NEVER missed a single event. They have PERSONALLY reached out to us multiple times for feedback, concerns, and ideas. We have not been unhappy about a single thing technologically or as a customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has been a very easy, extremely reliable tool that I can take completely for granted. #### Cons The price is competitive, but they are being forced to follow market costs. While the features expand, the price has to. We have not had need of the more advanced features, but a more advanced company/user would definitely benefit from them immediately. --- ### Fine but not the best option out there - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I feel like the biggest benefit is the price and the customization of the software. I would highly recommend spending quality time on the set-up to ensure you're using it to the best of its ability for your organization. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros The customization is really nice -- from show details, customer reminders, and prices. The customer side of things is really clean and well setup. #### Cons The navigation can be non-intuitive, but understandable once you get the lay of the land. The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end. Even leaving notes about orders that you couldn't later update would get irritating for the small space provided. #### Vendor response Thanks for your great feedback! Since your review, we completely redesigned our entire box office portal! The navigation was completely changed and is much more intuitive than before. You can now enter multiple notes on an order, and they can be both edited and/or deleted! In addition, we made improvements to interlinking wherever possible to make it easier than ever! We truly aim to be the most efficient, time saving software. If you have specific suggestions, I am all ears. You are welcome to write me directly, or you can create a feature request once you're logged in. I'll look forward to hearing from you! Replied September 2022 --- Showing 1 - 10 of 276 Reviews [See All Reviews](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/) ## ThunderTix Popular Comparisons [Eventbrite vs ThunderTix](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/thundertix/)[Purplepass vs ThunderTix](https://www.softwareadvice.com/admissions/purplepass-profile/vs/thundertix/)[Ticket Tailor vs ThunderTix](https://www.softwareadvice.com/event-booking/thundertix-profile/vs/ticket-tailor/)[Showpass vs ThunderTix](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/vs/thundertix/)[Accelevents vs ThunderTix](https://www.softwareadvice.com/festival-management/accelevents-profile/vs/thundertix/)[On The Stage vs ThunderTix](https://www.softwareadvice.com/virtual-event/on-the-stage-profile/vs/thundertix/)[Eventzilla vs ThunderTix](https://www.softwareadvice.com/ticketing/eventzilla-profile/vs/thundertix/)[ROLLER vs ThunderTix](https://www.softwareadvice.com/ticketing/roller-profile/vs/thundertix/)[TicketPeak vs ThunderTix](https://www.softwareadvice.com/event-booking/thundertix-profile/vs/ticketpeak/) [Compare All Alternatives](https://www.softwareadvice.com/event-booking/thundertix-profile/alternatives/) ## See what companies are saying about Software Advice