ThunderTix 2026: Benefits, Features & Pricing

A previous ticketing system became unmanageable, hostile and even extortive. In a panic, I quickly surveyed replacements. ThunderTix quickly proved the best both as a product and in alignment with out organization's mission statement of regional support and being woman- owned. With meaningful but minimal help from the ThunderTix tech team, we converted over immediately with literally no down time. Setup was less than a week, probably 3 days max, and has worked perfectly for years.

Overall, I think ThunderTix is a reasonable and accessible product for smaller theatres and organizations. We have gotten creative with our use (selling tickets for bus trips as merch through ThunderTix, etc.) and that has streamlined quite a few of our antiquated systems. There are some features that make me think this might not be a great product for huge companies, but for our purposes, it really is quite perfect.

We had a service provider go insane on us, demanding unbelievable payments in an almost extortionate setting. I researched the options, limited by our resources, and determined they were many of the things that aligned with our company and its mission statement: Regionally based, woman owned, technologically current. The entire conversion took only a few days. We were up and running with them in less that a week and have NEVER missed a single event. They have PERSONALLY reached out to us multiple times for feedback, concerns, and ideas. We have not been unhappy about a single thing technologically or as a customer.

Overall we have enjoyed using ThunderTix. It is easy to use, offering a lot of options and is relatively intuitive.

Very, very positive! I'd recommend this to any <$100K budget theater or opera company that is trying to expand its ability to offer things like season tickets and etc to patrons.

We've been with them for 3 years now. Certainly much better than Brown Paper Tickets, which we used before. There are a lot of features that are very beneficial to our ticketing process.

I started at our organization as the Marketing Director; we had no website and were selling paper tickets. I had a great experience with Thundertix at a theater in Endicott, New York 16-18 years ago, so when I saw the need here, Thundertix was the best fit. I would highly recommend Thundertix for any size organization; so flexible and easy to use, and tech support is great. Thundertix is the best!

At first I was intimidated. As time went on, it got very easy. I haven't called customer service in a long time, but the few times I did they were very responsive and easy to talk to.

I have been using TT for about 4 years now with two different theatre companies. I've never had ANY issues... and when there are issues, more often than not, there's a fix or a feature update that addresses the issue in the not too distant future.

I recommend this online ticketing solution for performance centres. Not only were they helpful with understaning their product, they also steered me in acquiring a payment processing solution.