Digitail 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Digitail

4.7

(78)

Pricing

Starting at $300.00 per month

About Digitail

Digitail is the leading AI-native, all-in-one platform built to power every part of your veterinary clinic — from scheduling and exams to billing, inventory, and client communication.

Trusted by over 10,000 veterinary professionals worldwide, Digitail helps teams work smarter, see up to 2× more patients per day, and finally get home on time.

With 15+ built-in AI workflows, 30+ integrations, and a connected Pet Parent App, Digitail unifies your medical records, payments, and communications in one seamless cloud platform.

Features like AI SOAP dictation, smart charge capture, automated follow-ups, and real-time inventory tracking eliminate manual work and missed revenue — so your team can focus on care, not clicks.

Enjoy migration, white-glove onboarding, and dedicated support from real vet professionals who understand your day-to-day.

See Digitail in action by booking a free, personalized demo today!

Digitail Screenshots

Digitail Pricing and Plans

Starting price: $300.00 per month

Free Trial

Free Version

Dedicated PIMS for animal hospitals

$300.00

per month

Plan includes:

Accounting
Activity Dashboard
Alerts/Notifications
API
Appointment Scheduling
Billing & Invoicing
Calendar Management
Charting
Client Management
Communication Management

Popular features found in Veterinary
Billing & Invoicing
Calendar Management
Client Management
Confirmations/Reminders
EMR/EHR
Imaging and X-rays
Inventory Management
Payment Processing
Prescription Processing
Treatment Planning
More features of Digitail
Accounting
Activity Dashboard
AI Copilot
Alerts/Notifications
API
Appointment Scheduling
Charting
Communication Management
CRM
Customer Database
Data Import/Export
Document Management
Document Storage
Electronic Payments
Electronic Signature
Email Reminders
E-Prescribing
Generative AI
Historical Reporting
Invoice Management
Live Chat
Medical Billing
Patient Intake
Patient Portal
Patient Records Management
Reminders
Reporting & Statistics
Self Service Portal
SMS Messaging
SOAP notes
Status Tracking
Task Scheduling
Telemedicine
Template Management
Third-Party Integrations
Workflow Management

Digitail Integrations

QuickBooks Online

SendGrid

QuickBooks Online Advanced

Stripe Billing

Stripe

Talkatoo

See all 12 integrations

Digitail User Reviews

Overall Rating

4.7

Ratings Breakdown

83%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

4.7

Functionality

4.3

Kévin M.

Verified reviewer

Design

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2020

Best product on the market

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a digital expert in user experience, I wanted to advise innovative and intuitive veterinary software to my wife. Hence, after a competitor benchmarking, Digitail appeared to be the best choice. One of the most important points is that Digitail is created by digital native people, it's a very different approach compared to the competitors where digital is not their main focus, user behaviors are quickly evolving, you have to be digital-ready. My wife used 3 different software in past experiences (one in the largest clinic in the country), Digitail is the best in her opinion.

Cons:

The initial configuration (adding products, TVA, dosages, etc.) is time-consuming and it could be more intuitive in some specific cases. However, Digitail is still doing a better job than competitors.

Vendor Response

Thank you very much Kevin for your kind words! We're preparing more updates to make the onboarding even easier. Looking forward to seeing you at our next webinar!

Replied June 2020

Douglas C.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Constantly Updating

This team is constanty updating and improving. I have been with them from early in the process and it has developed dramatically! Can't wait to see where it continues in the future!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Eventually the app interacting directly with the PIMS will be the strength of this software. It is very close to being irreplaceable. The SOAP is currently easy to use and friendly to look at.

Cons:

The biggest con is the age of the company. They are constantly looking to increase the integrations that they have access too and as that continues to broaden the strength of the product with continue to improve.

Reasons for switching to Digitail

I wanted a cloudbased program that allowed for ease of use on the move.

Vendor Response

Thank you so much Dr C!! The advice that we have received from you and your team has been super helpful!

Replied May 2022

Georgiana C.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

the best platform for veterinary clinics

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We started using Digitail 2 years ago and it has been the best decision for our practice. The features that helped us the most were the reminders for appointments that the platform sends automatically to pet owners and the support that the platform offers for keeping patient records. Before Digitail we had to call the owners ourselves to remind them about their appointments and we kept all patient records on paper and that was very time consuming.

Cons:

Because before Digitail we were using pen and paper, it took a while for the staff to get used to the new order of things, but their customer support is always there to help.

Michelle H.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 6 months

Reviewed August 2023

Brookside Digitail review

Our support person, [sensitive content hidden], is very pleasant. We love that it integrates with our 3rd party products.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

things continue to improve without having to wait for updates. Customer Support is stellar.

Cons:

I would like a bit more reporting, but I believe that is one the way

Reasons for choosing Digitail

It seemed to overall be a better fit for us.

Reasons for switching to Digitail

Their version 2.0 had many bugs. Financial issues were a huge problem - client accounting was inaccurate. We had to add invoices to make sure they were accurate.

Vendor Response

Thank you for your lovely review 😻. Your words made our day and reminded us why we love what we do. Your feedback motivates us to keep improving and delivering great service. Knowing that we've met your expectations encourages us to do even better. We're truly grateful for your support and for taking the time to share your experience

Replied August 2023

David B.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2022

Doctor

Very good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

On the "cloud", good reminder system, customer care is very good and problems addressed, always someone to help-

Cons:

Owners booking own appointments, stock/inventory intially was confusing (but this is being addressed and is much improved)

Reasons for choosing Digitail

Better customer care

Reasons for switching to Digitail

Started own practice, wanted something more up to date

Vendor Response

Thank you so much Dr Bradbury! We're happy that we are part of your journey!

Replied November 2022

George M.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

It helps me keep track of charges

Since using Digitail I saw that I'm always up to date with my client invoices. They also get synced with my Quickbooks account instantly and this makes my accountant's life (and mine) so much easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like the easy billing and the fact that I can directly charge my clients online. I use this feature a lot, especially for telemedicine consultations or to take a downpayment for euthanasia services.

Cons:

It's more of a "feature" request — I'd like to be able to create different templates & designs for my invoices.

Reasons for choosing Digitail

I was plesently surprised on how fast they responded to my demo request and they remain helpful and responsive the entire journey. Also, loved how modern looking and easy to use is the platform.

Vendor Response

Thank you so much Dr George! It is a pleasure to work with you and your team and to see how the practice has grown over the past 2 years!

Replied May 2021

Geethanjali H.

Verified reviewer

Veterinary

Self-Employed

Used daily for less than 6 months

Reviewed August 2023

Best Veterinary management software

Best support, easy to navigate. Very responsive to email questions

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simplicity and easy to navigate. Color on the software is very calming for the eyes.

Cons:

SMS receipt for sending owners option. Pet owner portail more easy navigation and photo upload.

Reasons for choosing Digitail

Management software looked easy to learn. I like the calm colors they used on the site.

Vendor Response

Hi Dr. G, Thank you for taking the time to share your thoughts on Digitail! We're thrilled to hear that our calming colors and simple design caught your eye. We acknowledge the feedback on the SMS receipt and pet owner portal; rest assured, we're always working to enhance our platform. It's a pleasure to have you on board, and we promise to keep delivering top-notch support. Cheers to a purr-fect partnership! 🐾

Replied August 2023

Sheila W.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2022

Digitail

Our overall experience with Digitail has been very positive and we would recommend Digitail to other potential users because of the ease of implementation and use, the very engaging and helpful support team, and the helpful resources.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are more efficient and consistent with the prepopulated SOAP templates. They have decreased the amount of time the vet needs to enter information significantly so that she can spend more time with the patients. The main consultation screen is very easy to follow and concise making it easy to transition from one tab to another. The communication between the client and staff is very easy with the app. Sending an email/text from the software is very easy.

Cons:

As a non-profit we get subsidy grants and we are working to see how we can utilize this "discount" in the system.

Reasons for choosing Digitail

Digitail was chosen because it is very user friendly on the clinic side as well as for the client.

Vendor Response

Thank you so much Sheila!! So happy to be working together!

Replied May 2022

Daniela T.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed October 2017

Easy to use interface, supportive tech team, personalized solutions

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used several software products for managing patients but Digitail is, by far, the most user-friendly platform. It offers me valuable information for managing the business and I am guaranteed a flawless communication with all my clients. I hear they work on adapting the system to automate the ordering system with suppliers, which I am so looking forward to! It will help me save valuable time and resources. Optimized for PC, tablet, mobile - easy to use from everywhere!

Cons:

You need a permanent broadband connection, it does not work offline.

Alina Aurora V.

Verified reviewer

Automotive

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed November 2018

Useful financial & accounting insights

Easy to use, good support and straightforward. The team also helped me with building a custom report for my clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'm a financial advisor for veterinary clinics and I have to say that Digitail made my life easier. It has a good data structure, I can export data easily and it provides insights that help me suggest accurate growth plans and actions for my clients.

Cons:

I would love to use it for other clients but it is only focused on the Veterinarian sector.

Vendor Response

Thank you Alina! Should you need any additional reports please let us know!

Replied November 2018

Showing 1 - 10 of 78 Reviews

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