Covideo 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Covideo

4.9

(34)

Pricing

Starting at $69.00 per month

About Covideo

With Covideo, users can record, send, and track videos easily. It includes deep analytics that provides real-time results and instant insights. It helps staff members turn leads into conversions, condense their sales cycles, and close more deals. When users record from their smartphone or computer, they can share their videos via email, SMS text, social media, or your CRM. Plus, Covideo integrates with several third-party applications, including Salesforce, LinkedIn, Chrome, Office 365, Gmail, and more.

Covideo Screenshots

Covideo Pricing and Plans

Starting price: $69.00 per month

Free Trial

Free Version

Basic

$69.00

flat rate, per month

No plan information available

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Covideo Features

Popular features found in Customer Engagement
Communication Management
Customer History
Feedback Management
Live Chat
Multi-Channel Communication
Reporting/Analytics
More features of Covideo
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Annotations
Audio Capture
Audio/video file upload
Automatic Transcription
Backup and Recovery
Behavior Tracking
Brand Overlay
Bulk Uploading
Campaign Analytics
Caption Service
Categorization/Grouping
Click Tracking
Closed Captions
Collaboration Tools
Commenting/Notes
Contact Management
Content Creation
Content Library
Content Management
CRM
CRM Integration
Custom Development
Customizable Branding
Customizable CTAs
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Email Campaign Management
Email Management
Email Marketing
Email Tracking
Engagement Tracking
Event Triggered Actions
File Management
File Sharing
File Transfer
Filtering
Image Library
Interaction Tracking
Interactive Content
Labeling
Landing Pages/Web Forms
Lead Capture
Lead Generation
List Management
Media Library
Mobile Access
Mobile Optimization
Mobile Screen Support
Multi-Channel Distribution
Multi-Channel Marketing
Multi-Language
Multimedia Support
Multiple Format Support
On-Demand Recording
Personalization
Preview Functionality
Privacy Options
Rapid Creation
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Recording
Reporting & Statistics
ROI Tracking
Role-Based Permissions
Sales Onboarding & Training
Screen Capture
Screen Recording
Search/Filter
SMS Messaging
Social Media Integration
Social Promotion
Social Sharing
Speech-to-Text Analysis
SSL Security
Subscriber Management
Subtitles/Closed Captions
Tagging
Template Management
Templates
Text Editing
Text Overlay
Third-Party Integrations
User Interaction Tracking
User Management
Version Control
Video Archiving
Video Capture
Video Creation
Video Editing
Video Hosting
Video Management
Video Streaming
Video Support
Video Tagging
Visual Analytics
Voice-Over/Audio
Website Analytics
YouTube Uploading

Covideo User Reviews

Overall Rating

4.9

Ratings Breakdown

91%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.9

Functionality

4.7

Tyson C.

Verified reviewer

Higher Education

501-1000 employees

Used daily for more than 2 years

Reviewed December 2022

Easy to use and a convenient way to personally connect with clients.

My relationship with my specific clients has improved significantly thanks to Covideo. I've received exponentially more appreciative feedback for personal video messages than I ever received for previous email messages that did not contain a video.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Sometimes an email is just too impersonal. Using Covideo allows me and my team to offer personalized messages quickly and easily. Whether you use Covideo's imbedded video recording abilities or import videos recorded outside of Covideo, the system allows for easy editing and offers several tools designed to improve the the effectiveness of each video message. I recommend Covideo without reservation to anyone who wants to boost their client engagement efforts.

Cons:

There is only one feature missing based on how I use the product and it is minor compared with the robust features already offered. The Outlook integration needs to allow for removal or editing of the text automatically inserted into the message when a Covideo recording is added to the body of the email.

Vendor Response

Tyson, we're thrilled you're having such tremendous success with Covideo in your toolbox! We are always looking for ways to continue to make our platform more convenient and getting customer feedback is essential. We look forward to all the exciting new ways you'll find to incorporate Covideo into your process!

Replied December 2022

Natalie L.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 12 months

Reviewed January 2023

Covideo, bringing professionalism and the personal touch to higher education

I will continue to implement it no matter where I am working if it is in the budget!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not only was this software incredibly easy to use, training others to utilize this feature takes minutes, instead of hours. We love that we can use to it record ourselves so that our customers can get to know us on a more personal basis, but we also love that we can record parts of our campus so that the customer gets to know what they could be investing their time and money in. The customer service is also incredible. Covideo is quick to respond to any issue, and has not had any troubles helping us brainstorm ways to utilize their features to help improve our business.

Cons:

There is nothing that I can think of that I dislike about this app.

Reasons for choosing Covideo

It was much more user-friendly and easy on the eye. The features were more enhanced and not clunky.

Vendor Response

Natalie--We're so excited that Covideo is not only a vital part of your recruitment process, but that its intuitive design and layout has allowed you to implement it among your teams quickly and easily!

Replied January 2023

Dawn E.

Verified reviewer

Consumer Goods

5001-10000 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Covideo great for followup videos

It is fairly easy to use. You can email & text the videos

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Being able to embed the uploaded videos to your CRM with all your website info and headers is a great function.

Cons:

There are some glitches when uploading. Not being able to close the app while the video is uploading.

Ariel T.

Verified reviewer

Automotive

51-200 employees

Used daily for free trial

Review source

Reviewed September 2024

Efficient way to build rapport!

Great way to build rapport with customers! When following up with new sales leads, time is of the essence. It is efficient and convenient to include a quick introduction video vs sending emails with the same information. Great product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Engaging, personalized introductions that our customers appreciate!

Cons:

I do not have any issues regarding Covideo

Rodger P.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used daily for less than 6 months

Reviewed February 2023

Covideo is a game changer

Overall, my experience with Covideo has been wonderful. Thought I am a fairly new user, the number of positive responses I have received from clients and organization partners has been overwhelming.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive, value for cost, customer service, versatile, results oriented, implementation strategies provided by Covideo staff.

Cons:

Not enough people are using this tool! Industry specific portals/branding/implementation strategies is a little light.

Reasons for choosing Covideo

All around better product and service

Vendor Response

Rodger--we're thrilled to hear you're loving your Covideo experience! We're excited to see the new and creative ways you find to integrate Covideo deeper into your communications!

Replied February 2023

Darrell J.

Verified reviewer

Automotive

501-1000 employees

Used daily for more than 2 years

Reviewed December 2022

I think it's the best kept secret in the car business

Very good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great tool, Good Training , Responsive Staff, Affordable and effective. A real No brainer in my book. ROI is fantastic!

Cons:

No cons, The few problems we've had were out of their control, but they still walked us through ways to address it. Even offered to add that to their Monthly training classes for us.

Reasons for choosing Covideo

The total package was better. They seem to be more polished and have a deeper understanding of the needs of car dealership.

Vendor Response

Darrell--We LOVE providing fantastic ROI and setting up dealerships for success! We're excited to continue helping you and your team close deals!

Replied December 2022

Ryan S.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed December 2022

Best way to engage with lead prospects & throughout the sales cycle

Engagement, feedback, common questions, etc...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I use CoVideo daily in my sales position. From initial reach, to demos, to answering difficult questions and beyond. I get compliments all of the time from prospective partners on how much they loved my video. The more you do them, the easier it becomes too. It is second nature to me to make a video and I really enjoy making them! I send a Covideo for every proposal I send, answering long questions I get from leads, as well as using the same emails to explain common questions! Overall, I highly recommend Covideo not only from a sales perspective but also from an Account Management perspective as well. In these days of remote work, it is essential to give the human face-to-face interaction!

Cons:

The only improvement request I have is adding functionality to know which email address watched and opened the video.

Vendor Response

Ryan, we're so glad Covideo is a vital part of your sales and account management processes! Best of all, we do have the ability to know which email addresses watched and opened your videos—multiple ways, in fact! 1. Send directly from the Covideo website by clicking "Send + Share" and then email from there. 2. Send from the email function on the Covideo mobile app. 3. Send with our Outlook add-in for PCs. (You can install this from the integrations tab in your account). 4. Send one by one with our 365 add-in for Outlook. 5. Send one by one with our Gmail add-in using the "Add Video" button in the email draft. Additionally, your account manager will be reaching out today to make sure we get you all squared away with how to access this vital data!

Replied December 2022

Kate C.

Verified reviewer

Human Resources

201-500 employees

Used daily for less than 2 years

Reviewed December 2022

GMS Loves Covideo

Internally Covideo has allowed our team to resolve so many technical issues by quickly sending over a quick video of what's going on, rather than trying to send a plain text email over explaining the problem. Our organization has also expanded to 10 new locations, so Covideo has helped make communication office to office extremely easy and efficient so we are all getting the same message. Externally our prospects and customers love getting videos, the feedback has been phenomenal! We know Covideo's software has helped closed multiple sales because of the level of personalization that other competitors just are doing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use with Covideo's software is by far the biggest advantage to our sales team of over 200 users. Implementation and adoption has been a breeze for us because of the customer services along with how easy the software is to use. We have so many success stories from our sales team and get amazing feedback from customers on how they have never seen such personalized marketing!

Cons:

N/A - we haven't had any "cons" to the software. We love it all!

Reasons for choosing Covideo

The ease of use and level of customer service.

Vendor Response

Kate--This is great to hear! We love that you're using Covideo to truly connect with your prospects and customers--and also using it internally for quick how-tos and explanations! Covideo is great for outreach, internal office use, work-from-home, troubleshooting, and so many other use cases. We're thrilled with our customers engage the solution in so many ways!

Replied December 2022

Philip G.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 2 years

Reviewed December 2022

How Covideo Changed our World!

Overall, I'm very pleased with how covideo has helped us reach our target market utilizing inquiry requests, new applicants, connecting students to faculty, and creating how-to videos for new students to navigate the onboarding process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ability to personalize videos for inquiries, how-tos, messages to faculty and staff, and I utilize it as an instructor of hybrid and online delivery courses. I appreciate the ability to customize and keep CTAs current and relevant to the user.

Cons:

Sometimes there is a lag, likely due to bandwidth. I do notice this moreso when I'm in office rather than when I'm working from home. I've also noticed that if the video exceeds 1:30 seconds, I often have to re-create it due to spinning and spinning/refreshing.

Vendor Response

Philip, we're always excited to see our customers finding numerous ways to leverage Covideo with their audience! And if you find your institution's network bandwidth is a bit slower than your home network, it may just take a bit more time for the video to upload and process. If you have any notable issues with this, however, please let us know so we can help find long-term solutions!

Replied December 2022

Stephen W.

Verified reviewer

Higher Education

51-200 employees

Used daily for less than 6 months

Reviewed December 2022

Most "Personalization" You Can Ever Put in an Email

Overall, this is helping me reach prospective MBA students more personally than before. I used to think emails were less intentional than other outreaches, but now this is my most intentional and convenient platform!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The simplicity of recording and sending. It's so simple my grandma could figure it out. And that's saying something.

Cons:

I'd like the teleprompter to be less difficult to test. Rarely do I use it anymore since I can't get the rate just right.

Vendor Response

Stephen, we're thrilled the personalization of Covideos is helping you communicate even more effectively with prospective MBA students! And thank you for the feedback on the teleprompter speeds--that kind of feedback helps us continue to innovate ways that allow Covideo to be the best tool in your toolbox!

Replied December 2022

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