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Josh P.
Advisor, 7 years

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Updated January 15, 2026
Comet Backup vs Syncro: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$19.00
per month
$129.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Differential Backup
5.0
Deduplication
4.88
Real-Time Reporting
4.83
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Help Desk Management
4.85
Deployment Management
4.79
Real-Time Reporting
4.73
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Integrations
See All
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Pros / Cons
- The Windows Image Backup feature allows users to create a full system backup, ensuring that all files, settings, and applications are securely stored.
- Setting up a comet server can be expensive if you just start or dont have a big customer base for it.
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- Unified, integrated interface (RMM + PSA + ticketing + billing + inventory): Because Syncro bundles remote management, ticketing, billing/invoicing, inventory — many MSPs appreciate having everything in one place, which cuts down on context switching.
- The load times when leaving a ticket for a prolonged amount of time will lead to the page needing to be reset which is inconvenient and when using the app along with the system not flagging if another team member is working on a ticket it can lead to confusion with classing details from team members working on the same ticket at once.
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Ease-of-Use
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Value for Money
4.7/ 5
4.7/ 5
Customer Support
Highest performing feature
in the comparison
4.5/ 5in the comparison
4.3/ 5
Functionality
Highest performing feature
in the comparison
4.5/ 5in the comparison
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad