All 3CX Reviews
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3CX Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.1
Value for money
4.3
Functionality
4.4
Pros
"We have 2 locations across USA and Mexico and we were able to connect both sites into one system."
"Our customer service team is able to be the first line of communication for our customers so that our store members can be focused on the customers that are physically there."
"It helps us reroute calls to the appropriate people and help our customers at ease."
Cons
"The admin permissions options aren't amazing, and isn't convenient to assign access to other ICT staff. Since we have multiple sites and don't want to appear in each team, I need to use my supervisors account which has owner level access."
"The only complaint our firm has is there is sometimes a delay in receiving texts, and clients have complained it is difficult to hear us at times."
"I manage a fleet of about thirty 4SC 3CX systems, which I’m now forced to migrate to competitors because 3CX has decided it no longer wants our business."
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