All CloudTalk Reviews
268 results
Sort by
CloudTalk Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.3
Value for money
4.2
Functionality
4.3
Pros
"Features like call recording, smart routing, and analytics help improve team performance."
"fast calling, with the plugin you can dial directly from the web pages, you don't have to worry about making a typo"
"Shows what time the call has been done with recordings which is great too"
Cons
"Pricing can become expensive as you scale or add premium features."
"After call response is not unto the mark can be improved and ringtones in it are not that great"
"They are not commited to problem solving, and give standard responses that in the end, does not get the issue resolved."
Have you used CloudTalk and would like to share your experience with others?
Wondering if CloudTalk is right for your organization?
Our Call Center Software selection experts can help you in 15 minutes or less.