All VoIP.ms Reviews
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VoIP.ms Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.8
Value for money
4.8
Functionality
4.7
Pros
"However, their extensive documentation and responsive customer support make the process much easier. Once everything is set up, the service is reliable, cost-effective, and highly customizable, which makes it a great choice for businesses like mine."
"The platform offers affordable pricing, excellent call quality, and a wide range of features that make communication easy for businesses like mine."
"Their products do pretty much anything a small business needs without necessarily needing to have a full PBX onsite or in the cloud."
Cons
"The setup was very complicated and time consuming, but manageable for someone tech-savvy. Despite having Emergency Services disabled, they connected an accidental 911 call and charged me $75 for the call after the fact."
"I've reached out to Customer Support with screenshots showing that I had the service disabled but they still won't reverse it."
"Transiting traffic is not possible in all routes because voip.ms wants CLI validation in advance, this is not possible in dynamic switching, rendering it unsuitable for carrier use"
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