WAM Software 2026: Benefits, Features & Pricing

We switched software right after a billing cycle from a software computer that just wasn't cutting it with our needs. [SENSITIVE CONTENT HIDDEN] were great in getting us transferred and up and going with only minimal issues. They were always there when I had any questions and still are a year and half later. There are some report forms that are already available and can be customized to your needs. Our billing time process alone has been cut in half. We have over 3000 invoices to generate and mail. It takes us just about 3 to 3 1/2 hours to print, stamp and have ready to mail as opposed to the former 6 to 7 hours. With all that WAM has to offer, it can be overwhelming, but it definitely has been improvement to our company.

Good, easy, with a few missing tasks, but very good, easy.

I've used them for 15 years, and they've consistently handled everything we need in the waste industry.

I'm probably one of WAM's oldest customer"s and they have always been wonderful, very helpful. Being a family business I was not trained in the beginning of using Wam so if I have something I don't think works for my needs they show or train me the correct way so it does. For years I just used Wam for billing. But now i'm learning routing and eventually even dispatching. We just started to this year to do e-billing which save alot of time and money.

Product is great! Covers everything we do. Customer support is absolutely fantastic. Vey professional and courteous!

Solved my routing issues as I was routing through and excel spreadsheet. The ease of keeping track of customer's routing, invoices, notes, etc. are great!

The software is exceptional and the support is amazing and really fixes things quickly

PROS: Tech support is very good. This program is very data intensive, asks for a lot of customer information resulting in vast analytical capabilities. Web based options for email, auto-pay and phone calling programs work well. Report availability is very broad, 100's of standard reports, and countless custom reports available. One Key billing is very fast. Nightly Automatic report queue run reports automatically. Program is very flexible and can be customized to your specific need. Tech support is available to write specific reports and customize program to fit your needs. Interfaces with Google Maps. CONS: Initial price may be higher than competitive programs, but you get A LOT for your money. Call Center and Email center programs need a working knowledge of Excel. Some minor quirks in operating the program, but nothing that training can't address. This is a program for serious operators, for smaller operators, perhaps WAM's other program, Easy Bill & Route, might be better, then, graduate to Hauler when needed.

It is always a pleasure working with the staff at WAM. They are always very friendly and helpful! I find your program user friendly. I will have to say Ashley and Ben are my two favorite! Please continue your high level of service.