All WebinarNinja Reviews
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WebinarNinja Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4.3
Value for money
4.3
Functionality
4
Pros
"Being able to engage with participants through polls and live chat makes the training more dynamic and keeps everyone involved."
"We have been using WebinarNinja to run highly successful webinars for our clients, it is a low cost but very beneficial product to keep clients informed, our clients are happy that we provide timely and accurate information."
"It has a very attentive technical support team and is very committed to solving our doubts, communication is stable, the image is not distorted, it is an ideal software for my work area."
Cons
"They're using the lazy excuse that they are "unable" to issue a refund, despite any provider being able to log into their payment gateway like Stripe and issue a refund."
"I went in and canceled the account, but the wording on the cancellation page is so that it SEEMS like you've canceled "once your current billing cycle comes to an end, you'll no longer have access to your account data..." but they require you give a reason why for cancellation (though it's not clearly stated). When I realized they charged me, I contacted them immediately and kindly asked for a refund, to which I was met with a firm "no." When I explained, they said, sorry, no refunds."
"They intentionally do not send you emails letting you know when your free trial comes to an end in the hopes that you'll forget to cancel."
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